Search Lodges in West Syracuse

"Very friendly staff. Especially likes the airport van drivers---upbeat and chatty. Mainly just needed a place to crash before and after flights, and this place fit the bill. Really liked being able to leave my car there (for a fee, of course). Restaurant wasn't great. "

"This hotel is great! The staff are friendly, the rooms are clean and restaurant is amazing!"

"Clean room"

"Courteous staff, spotless, comfortable. "

"Staff was polite and efficient. The menu selections were good. Overall the food was average. Need to up grade your chef’s talent. You have a diamond in the rough with this location. I am very surprised that the Marriott Hotels did not take the Hotel Syracuse to a higher level! The rooms were nice. The lobby and hotel decor is very depressing. Wrong shade of beige. Sorry for my negative comments but I have experienced this hotel at its prime and with all its renovations it still doesn’t even come close to its potential magnitude of enchantment. I realize I am more a One South, Ritz Carlton type guest but still love traditional type hotels. This Hotel has great potential if it was managed, marketed and designed in the way it could reach its true value profitability. One other thing I noticed. Your valet employees were not dressed in some type of uniform. People were asking guest to get their car. They were to casually dresses. Did not look professional. I did like my room. I rarely react to surveys but I felt that I needed to say what I said because I know what this hotel to could be. It’s needed in this area. It’s centrally located. It’s in the heart of downtown Syracuse It’s easy access to other restaurants and bars. Thank you. Kathleen Ludovico "

"Staff was super helpful in checking in, help with WiFi and the TV controls. Thank you. Only issue was the smell of pot coming into the sink area from the other room or hallway. Was only there for 1 night overall everything on your end was great. thanks. "

"Comfortable and clean"

"Comfortable beds. "

"Everyone was great, room was clean, breakfast friendly and good."