Empire Hotel Group Central Park West hotels

"Excellent location, room was clean and bathroom was spacious. Bed was comfortable "

"I had a wonderful stay at this hotel on the Upper West Side! The location truly couldn’t be better — just steps from Central Park and Columbus Circle, and an easy, pleasant walk to Times Square. It was the perfect home base for exploring the city while still enjoying a quieter, more relaxed neighborhood atmosphere. The staff was incredibly friendly and welcoming, always ready to help with recommendations or directions. The room was clean, comfortable, and thoughtfully appointed, making it easy to unwind after a full day in the city. Overall, an excellent experience in a fantastic location — I would absolutely stay here again!"

"Amazing location, clean and spacious room. Our view was great but I wish we had gotten the Times Square view, just because I know it would have been spectacular. The staff that we interacted with were all helpful and friendly. Will definitely stay here again."

"Clean rooms, clean facilities, friendly staff"

"Great location, staff was delightful, room & facilities were clean. There is an ice machine and water refilling station on ground floor. "

"The room was very clean, every employee was kind and helpful - we had to extend 2 nights due to the blizzard - so easy to work with absolute perfection "

"Staff were always kind and polite no matter how difficult things got. I stayed here during a snowstorm that caused increased need for room changes and greatly increased need for the morning buffet. Staff handled these changes with kindness and grace and never made me feel like they were overburdened. "

"The check in staff where nice and friendly, clean and comfy room! Will definitely come back with fam and friends"

"Room was good, but"