Hotel Dekat West End Center

"The breakfast staff was unkempt. Not very professional standard of dress. The bed itself was uncomfortable. This was not up to the Hilton standard and not value for money."

"Quite frankly the room was small and for two guest we had 1 wash cloth and 1hand towel. The floor by the toilet was dirty and the pillows smelled like dirty hair and sweat. For the price of the room, I was surprised that there was not a free breakfast. The next trip to visit our grandchildren we will stay elsewhere. But excellent staff!! "

"It was a well maintained hotel"

"The staff was not very pleasant. The beds were clean , water pressure in the shower is good but the bathroom had a broken toilet handle when we got there. I did address it with the front desk and maintenance came and fixed it while we were at dinner. The breakfast they offered was not the best. We ended up going to breakfast for something of substance. There is no fruit or any type of food that is not processed here. If you just need a place to sleep with no frills this would be...

"Towel rack was not prest. Looks like it was taken off. They had joint compound where it was. Other little things but room was comfortable and served it purpose."

"The staff was some of the most pleasant and friendly people we have met."

"Easy check-in, breakfast had good variety"

"Clean room"

"The “Queen” beds were more like full sized beds and too small for 2 adults. We brought extra bedding and glad we did as one person made a pad on the floor. The fridge was nice to have although it swung open towards the wall and door and it could be easily fixed by adjusting the swing on the appliance. The shower needs updating and the water pressure was very weak and took a long time for everyone to shower which factored in for our family of five to all get ready etc. The walls are thin and we...

"Full size refrigerator. Staff was outstanding and very helpful"

"This is the worst suite at a Best Western I have seen in my many years of travel. Don't expect to have meals using the kitchenette. There is absolutely nothing in it. See my pictures to view the short comings. I was going to stay 4 nights but checked out after the first night. A few of the issues were: birds living on the balcony with poop all over it. Dead bugs in the ceiling lights. Fans that banged loudly. The safe didn't lock. The towel bar was Scotch taped together and fell apart. The...

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"Avoid this property!!! We had a bad experience here about six or eight months ago, but wanted to give them another chance. Very bad idea! Bathroom wasn't cleaned - dirty towels from prior guests and hairs all over the sink. Room stank of stale cigs and bad deodorizer. Loud party started at 2AM next door - finally insisted on a new room. The AC in the new room clanked like it was falling off the wall - finally turned it off. Roaches crawling in bathroom and kitchen. And again, someone else's...

"Hopefully the pool gets fixed soon"

"Was a nice quiet location. Centrally located and wasn’t too far from anything in town. Good communication throughout our stay. "

"It was around 10am with a dnd sign on my door. Cleaner walks in on me naked. I call the front desk. She calls back and says she took care of it. I ask for a corporate number to file a complaint and she's says everything goes through her and its taken care of. I went to the front desk and she gives me a number and says she sorry. I call the number and its hotel front lobby. She answers as though she wasn't the one I talked to."

"Easy parking"

"I booked this for son and his wife, they said it clean and acceptable"