West Dundee Hotels with Swimming Pool

"You have 1-2 hours period (according to the note at the reception desk) for free shuttle bus. When I called them on May 12 for a pickup from O'Hare, I was told to wait 1 hour 15 minutes. Staff gave misleading information. Breakfast has limited selection."

"Hotel is beginning to show its age, and is becoming warn down."

"The staff was polite. Freshly cooked cookies were pleasant. The breakfast was the highlight of our stay. It's obvious that this hotel desperately needs modern upgrades."

"Nice fairly clean room and facity. Would upgrade the pillows. Very small for average persons. Sheets had fresh stains and smelled like the previous quest used muscle cream."

"Nice resort at a reasonable cost"

"There was bugs in the room didn’t wanted to give me a refund "

"Nice, convenient stay for my needs at the time. I was away on work when alternating plans presented themselves. Best Western was very helpful to my needs. Everything from a spacious room to nice clean environment. Staff were helpful and breakfast was nice. I will visit again."

"My bed had dog/cat hair all over it. So disgusting. The pool was also very nasty, full of hair and other dirty things… even more disgusting"

"There was a hole in my room wall from what I presume was someone swinging the door too hard. Took 3 days for house keeping to service my room. "