Hotel Keluarga di Watertown

"The room was clean and in good condition. The AC barely worked and what sounded like the fridge was making horrible sounds. The shower head had good pressure but terrible water distribution. Lots of crying kids and barking dogs, and overall just a ton of noise from the hotel systems overall. Bed was pretty comfy and the pillows were great. Main reason for 3 stars overall is due to the excessive noise made by the hotel itself which made it hard to sleep and the AC having a very hard time cooling...

"Very helpful staff. They are renovating some areas, but there is no construction debris lying around like you usually see with hotel renovations. Room was clean. Everything was in good working condition. Lots of hot water. Extra blanket in the closet if needed, which is rare these days. There were decent toiletries in the bathroom, which was nice since I left mine in the car & didn't feel like going back out. I do like that the place is pet-friendly for folks traveling with a pet, but the only...

"We did have an issue with noise and lumpy bed but the staff was great and got us a new room that resolved those issues. The rooms were clean and well kept. The lobby was lovely. We didn’t get a chance to use the pool or hot tub."

"We really loved this hotel. In previous visits to Clayton, I always saw this beautiful hotel and wanted to finally stay the night there. It exceeded our expectations. The resort was very elegant and well maintained. The patio is gorgeous and the pool/ hot tub were comfortable temperatures. This is the place to stay when visiting Clayton."

"Nice room and friendly staff."

"Good location to visit Ft. Drum. Nice stay, only down is the very limited breakfast. Would stay there again."