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Reviews of Wakatobi Patuno Resort by SAHID

3 out of 5
Wakatobi Patuno Resort by SAHID
Jalan Ir. Soekarno No. 1, Wangi-Wangi, Southeast Sulawesi

Reviews

6.8
Rating 10 - Excellent. 1 out of 11 reviews" "
Rating 8 - Good. 5 out of 11 reviews" "
Rating 6 - Okay. 3 out of 11 reviews" "
Rating 4 - Poor. 1 out of 11 reviews" "
Rating 2 - Terrible. 1 out of 11 reviews" "

7.2/10

Cleanliness

7.8/10

Staff & service

9.0/10

Amenities

6.4/10

Property conditions & facilities

Reviews

8/10 Good

Marjory, Devon

Travelled with partner
Liked: Staff & service, amenities
Thank you to management and all the staff for their friendliness and assistance. The main buildings of the property are well maintained, clean and presentable. We were upgraded, on arrival, from a Superior Ocean View room to a suite. The suite was. a giant sized beach hut on stilts! Although of timber construction it was somewhat ‘tired’ and there was no wardrobe or drawers to hang/store clothes! The shower room was again ‘tired’ but fairly spacious. On arrival the walkways and seafront areas were not well maintained as there was a lot of debris and rubbish around. During our stay great efforts were made to clear up these areas. Unfortunately, as in many coastal places in au Indonesia, plastic waste is in the sea. Each time when swimming or snorkelling we picked up plastic waste and put in waste bins.
Stayed 7 nights in Mar 2020

10/10 Excellent

Verified traveller

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location. Very helpful and accommodating staff. Delicious food. Gorgeous bungalow accommodation. Very highly recommended.
Stayed 3 nights in Nov 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Nice property, but the rooms are a bit tired.
In particular the bathrooms need updating - especially the drains that don't seem to have vents and let sewer gas into the bathroom at all times.
Stayed 1 night in May 2018

2/10 Terrible

Debbie, Malaysia (South African)

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The worst hotel experience of my life
Let me begin by saying that we are divers, and we often book remote, rustic venues. This is neither. It is simply terrible. The airport transfer was a run down van that seated five people. Eight people were crammed in. We sat with luggage on our laps all the way to the hotel. A government conference was taking place at the same time. Upon arrival,we were initially ignored. Eventually we were served. We had booked a diving holiday. I had advised that it was my wife's birthday, and had wanted to book a special island getaway.Nobody spoke English. The dive shop was desolated and abandoned. Nobody could help. We went to the room. It was dirty. There were layers of dust and sand everywhere. Ants, the size of bugs crawled all over the room. We found the breeding place and managed to pour boiling water down the drain! We tried to order food, but eventually were told that they couldn't understand. We tried to order drinks. Nothing was available except beer, and a bottle of warm, Moscato wine, and a non-descript bottle of green liquor. We left the restaurant tired and hungry. Again we tried to ask for help at reception. Astri, one staff members managed to help. We ordered a meal, which was delivered to our room. Once complete, we rang reception to collect the dishes, given the prolific ant problem. these dishes were left outside our room for the following 2 and a half days! We made several requests, even showed a staff member the trays, covered in ants, and now rotting, to no avail!.
Stayed 4 nights in Mar 2018
Response from Asry on 22 Mar 2018
Dear Mrs.Debbie Warmest Greetings From Wakatobi Patuno Resort We do apologize for you inconvenience. We will improve our service and do the best in the future. Best Regards, Asry

8/10 Good

Gary, Brisbane, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice beach house close to beach
Our stay was pleasant. Accomodation was very tradifional wooden house on beach but very comfortable. We went on an organised snorkelling trip and were well supervised by hotel staff as we are both 60yo. Food was good but menu a bit limited for long stay. The resort is a bit isolated but after a 30min trip to Wanci I do not think there is much to see on Wangi Wangi. Had a very nice lunch at restaurant over water in Wanci. If you want a relaxing quiet stay this is the place. Snorkelling site was land based but went from shallow to deep water. I am no expert but I was impressed.
Stayed 3 nights in Jul 2017
Response from Deddy Edrian on 12 Aug 2017
Dear Mr Gary, Greetings Thank you for your nice comments it is our pleasure to served you and your beloved wife at Sahid Patuno Wakatobi. We wish you retrurn again to Sahid Patuno Wakatobi Cheers Deddy Edrian Resort Manager of Sahid Patuno Wakatobi

8/10 Good

Nuraini

Liked: Cleanliness
Business Trip n I loves this island

6/10 Okay

Verified traveller

Liked: Staff & service
Stayed 3 nights in Dec 2018

8/10 Good

Eugenio, Jakarta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice resort
Location is just in front of the beach but snorkeling is not possible due to the tide. Wangi Wangi is a fantastic location to snorkel or dive but note that there is no organisation in regard. We browse all around the island to find a boat and we could not find a reliable guide or tour. The tour provided from the resort were very expensive (5 juta) to go to Tomia and 300k for one snorkeling spot per person. The only thing you can do is snorkeling alone at Sambou jetty or at Cemara beach but be aware about the stream
Stayed 5 nights in Sep 2018

6/10 Okay

Verified traveller

Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
Pozorny luksus na końcu świata
w samym ośrodku nie ma co robić, praktycznie nie ma plaży, snurkować też się nie da. Usługi transportu, czy pakiety nurkowe/snurkowe i jedzenie są bardzo drogie. Monotonne i praktycznie bez możliwości wyboru posiłki
Stayed 8 nights in Jun 2018

4/10 Poor

Robert

Disliked: Staff & service, property conditions & facilities, room comfort
Tegenvaller van de bovenste plank.
De start was al slecht. Contact via mail weken van te voren lukte niet. Hotel.com ingeschakeld, ook zij kregen in het begin geen contact. Uiteindelijk wel, maar toen sprak diegene geen Engels. Advies van hotel.com probeer het nog maar eens. Pick up was dus niet te regelen. Op vliegveld maken taxichauffeurs misbruik van monopolie. 100.000,00 voor ritje van 7 minuten wordt schaamteloos gevraagd. Dit resort was een van de eerste hotels die vooraf betaald wilde worden. Bij aankomst was de boeking en betaling niet bekend. Bespreken was moeilijk want aan de receptie stonden veel aardige personeelsleden, echter niemand sprak Engels. Ze probeerden het wel via Google translate dit was niet te doen. Uiteindelijk werd er iemand gebeld en die sprak gelukkig Engels en zorge ervoor dat ik kamer 112 kreeg. Hier was veel mis. Geen warm water, elektrische lampen deden het niet, airco werkte eerst niet, na tussenkomst weer wel. Soms kreeg je deze niet uit. Afstand naar de receptie en restaurant was ruim 500 meter. Telefoon werkte niet. Daarnaast is de website misleidend want er was geen kluisje op de kamer en ook ontbrak er een koelkast. Later bleek dat deze alleen in de suites aanwezig zijn.. Het handvat van de douchedeur zit zwaar onder de schimmel en bij de zee (afstand zo’n 70 meter staat dag en nacht een lawaaiige aggregaat te draaien. Erover spreken aan de receptie was onmogelijk, temeer de enig Engels sprekende mevrouw niet altijd te bereiken was. De prijzen zijn hoog voor Indonesie

8/10 Good

Laura, Barcelona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El mejor hotel de Wangi Wangi
Bonito hotel situado en una zona reservada muy bien cuidado. El desayuno es completo y ofrece zumo de fruta natural. Fuera de la zona del hotel no hay mucho que ver y la playa no es muy linda. Wangi Wangi es la isla principal de Wakatobi y no es tan bella como sus hermanas. El hotel está bien para pasar alguna noche de tránsito a la ida o vuelta de Hoga o Tomea.