Hotel Dekat Waikiki Jacks

"Room smelled very clean and fresh"

"The room was very clean. The staff member who checked me in was very friendly and polite. The breakfast was great!"

"The only channels we could get were infomercials. The remote would not work."

"The breakfast was very bland, coffee wasn't available after breakfast(which thats not usually the case at most hotels)."

"Room 301 has a musty smell. Front desk knew about the smell but still sold the room to us and I’m sure other visitors. They said that they have shampoo the carpet but cannot determine where the smell is coming from. Their solution was to try and offer a $20 credit, which I denied and cancelled my entire reservation with them. Front desk also mentioned that it’s only that room and no other rooms in the hotel, supposedly."

"The room was very clean and the staff was friendly. I was disappointed with the breakfast, there was nothing that was hot except for what went in the toaster."

"Clean and quiet. Everything worked. Bed was comfortable."

"Sadly, the room next door was obnoxious. A child stomped around each evening when I got back to my room. The adults in the room were awake past 2AM laughing and talking loudly. They had music playing with the bass beating the wall. My room was an adjoining room to theirs- maybe that is why it was so bad. The carpet in my room was stained and the soap holder in the shower was broken off. The water was hot and shower pressure was good. The bed was comfortable. Given the name, I thought the...

"The rooms were clean and the cleaning staff was very friendly. Breakfast was very good and the free washer/dryer was awesome. The indoor pool was great and proximity to Silver Beach and other locations was a plus."

"They had a fire in the detached restaurant/reception venue so that area was looking a little creepy. It is separate from the hotel, so no safety concerns, but they should maintain the gardens and clean its large outside seating area. Overgrown and creepy. There are big renovations going on in the hotel, so there were workmen and equipment here and there. The hotel is aging, but they are trying to upgrade. The lobby and breakfast area are new since we visited in the summer of 2025. The...

"The entire hotel was very outdated. Definitely needs major renovations. Our room had large cobwebs in the corners, leaky bathroom sink, bedsheets had stains, entire perimeter of the room at the baseboards looked like it hadn’t been swept in a long time. We had our AC set at 60 degrees Fahrenheit for our entire stay to keep it running even though it never got that cold. The room fridge would not get cold. We were not provided enough towels for our number of guests (4) and when we asked the front...

"I liked that it’s family owned, didn’t enjoy the basement smell our 2 rooms had. It was pet friendly with a friendly staff."

"I arrived late in the evening after driving all day long. I had booked this hotel prior to arriving. When I arrived the lobby door was locked and no one answered the doorbell or phone. I had to scramble late at night after driving all day, exhausted and try finding another hotel. Not happy about that at all!!!!"