Hotel Dekat Visual Arts Center of Richmond

"Beautiful and clean room! Staff very hospitable! Will stay again!"

"There were no amenities. No onsite garden bistro, no bottled water. The room was clean, parking one block away. Check out dismal. I checked out early 7:00. The staff member did not respond when I greeted him. When I placed the room key in the appropriate bin I said, I hope you have a lovely day. He did not look up or respond. My granddaughter was stunned as was I ! We will mot stay hete again"

"You never felt like you were not part of what was going on. Everyone was kind and helpful. The definition of southern hospitality"

"This was an AMAZING hotel that we just happened to find! I needed a wheelchair accessible room due to a recent broken leg. The suite was absolutely PERFECT. Had dinner and breakfast there and both were delicious! All of the Staff went above and beyond and were SO friendly and helpful. We will DEFINITELY be returning to this great find!"

"I really enjoyed the decor and ambiance! The filtered water on my floor was wonderful!"

"For the price we paid, the amenities did not meet our expectations. Breakfast was not included, and not even complimentary bottled water was provided. There was no on-site parking available, so we had to park on the street. Additionally, the beds were very small and uncomfortable, which made it difficult to get a good night’s sleep. Overall, we expected a much better experience for the price"

"Be sure to use the gym. Easy temperature control in the room. Staff hands out free 250ml bottles water in the lobby or you can grab them yourself. Starbucks right in the lobby. Big room size. Very clean and location very central."

"We were there for 6 nights our beds were never changed there was blood splatter on the bathroom wall, rust all in the shower. Trash was only taken out once and no liners in trash cans. We had to go to customer service 4 times to get our own towels, wash clothes and toilet paper. Room was never vacuumed or swept the sink was dirty when we arrived and there was hair all over the floor. Only one elevator worked and the parking garage leaked all over when it rained. I have always stayed with IHG and...

"Nice place!"

"Took them 45 min to find me a room that reserved before"

"The fabric on the headboards of the bed was peeling and the baseboards were scuffed. Our single room had an adjoining door to another room and we could easily hear the discussion of our neighbors. The foyer also had a damp, funky smell."

"Everything was perfect we have stayed there multiple times. I would recommend this hotel to everyone. 🙌🙌🙌🙌"

"Room was clean and stocked with essentials. The staff at the front desk was very accommodating and friendly. The continental breakfast had a nice variety of options and well prepared. We will definitely come back!!"

"Room we're very clean"

"Dirty and neglected. Room smelled like a chain smoker lived there for a year."