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Hilton Richmond Downtown

4.0 star property
Hotel with 3 restaurants, steps from Greater Richmond Convention Center

Choose dates to view prices

Photo gallery for Hilton Richmond Downtown

Courtyard
Meeting facility
3 restaurants, breakfast, lunch, dinner served; Italian cuisine
Lobby
3 restaurants, breakfast, lunch, dinner served; Italian cuisine

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Bar
  • Room service
  • Pet-friendly
  • Parking available
  • Breakfast available
The current price is RM641
RM745 total
includes taxes & fees
31 Aug - 1 Sept

Room options

Available filters for rooms
Showing 21 of 21 rooms

View all photos for Standard Room, 2 Queen Beds, Executive Level

1 bedroom, premium bedding, down duvets, pillow-top beds

Standard Room, 2 Queen Beds, Executive Level

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
HDTV
Hypo-allergenic bedding
Renovated in 2021
Premium bedding
Blackout curtains
  • 23 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds, Accessible, Executive Level (Hearing Accessible)

1 bedroom, premium bedding, down duvets, pillow-top beds

Deluxe Room, 2 Queen Beds, Accessible, Executive Level (Hearing Accessible)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
HDTV
Hypo-allergenic bedding
Renovated in 2021
Premium bedding
Blackout curtains
  • 28 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds, Executive Level

City view

Deluxe Room, 2 Queen Beds, Executive Level

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
HDTV
Hypo-allergenic bedding
Renovated in 2021
Premium bedding
Blackout curtains
  • 28 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Roll-in Shower)

Bathroom shower

Standard Room, 2 Queen Beds, Accessible (Roll-in Shower)

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
HDTV
Hypo-allergenic bedding
Renovated in 2021
Premium bedding
Blackout curtains
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

City view

Standard Room, 1 King Bed

8.0 out of 10
Very good
(28 reviews)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
HDTV
Hypo-allergenic bedding
Renovated in 2021
Premium bedding
Blackout curtains
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed with Sofa bed

City view

Deluxe Room, 1 King Bed with Sofa bed

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
HDTV
Hypo-allergenic bedding
Renovated in 2021
Down duvet
Premium bedding
  • 28 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed with Sofa bed, Accessible (w/ Bathtub)

Designer toiletries, hair dryer, towels, soap

Deluxe Room, 1 King Bed with Sofa bed, Accessible (w/ Bathtub)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
HDTV
Hypo-allergenic bedding
Renovated in 2021
Down duvet
Premium bedding
  • 28 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed with Sofa bed, Accessible (Roll-in shower)

Bathroom shower

Deluxe Room, 1 King Bed with Sofa bed, Accessible (Roll-in shower)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
HDTV
Hypo-allergenic bedding
Renovated in 2021
Down duvet
Premium bedding
  • 28 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Accessible, Executive Level (Bathtub)

Bathroom shower

Standard Room, 1 King Bed, Accessible, Executive Level (Bathtub)

8.0 out of 10
Very good
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
HDTV
Hypo-allergenic bedding
Renovated in 2021
Premium bedding
Blackout curtains
  • 23 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Executive Level

1 bedroom, premium bedding, down duvets, pillow-top beds

Standard Room, 1 King Bed, Executive Level

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
HDTV
Hypo-allergenic bedding
Renovated in 2021
Premium bedding
Blackout curtains
  • 23 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed with Sofa bed, Executive Level

Living area

Deluxe Room, 1 King Bed with Sofa bed, Executive Level

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
HDTV
Hypo-allergenic bedding
Renovated in 2021
Premium bedding
Blackout curtains
  • 28 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Executive Level

City view

Suite, 1 Bedroom, Executive Level

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Mini-fridge
HDTV
Hypo-allergenic bedding
Renovated in 2021
  • 70 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Accessible, Bathtub

Designer toiletries, hair dryer, towels, soap

Suite, 1 Bedroom, Accessible, Bathtub

8.0 out of 10
Very good
(1 review)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Mini-fridge
HDTV
Hypo-allergenic bedding
Renovated in 2021
  • 70 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Accessible (Roll-in shower)

Bathroom shower

Suite, 1 Bedroom, Accessible (Roll-in shower)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Mini-fridge
HDTV
Hypo-allergenic bedding
Renovated in 2021
  • 70 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

1 bedroom, premium bedding, down duvets, pillow-top beds

Suite, 1 Bedroom

8.0 out of 10
Very good
(1 review)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Mini-fridge
HDTV
Hypo-allergenic bedding
Renovated in 2021
  • 70 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Accessible (Hearing Accessible)

1 bedroom, premium bedding, down duvets, pillow-top beds

Standard Room, 1 King Bed, Accessible (Hearing Accessible)

8.8 out of 10
Excellent
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
HDTV
Hypo-allergenic bedding
Renovated in 2021
Premium bedding
Blackout curtains
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible (Hearing Accessible)

Living area

Suite, 1 Bedroom, Accessible (Hearing Accessible)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Mini-fridge
HDTV
Hypo-allergenic bedding
Renovated in 2021
  • 70 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds

1 bedroom, premium bedding, down duvets, pillow-top beds

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(23 reviews)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
HDTV
Hypo-allergenic bedding
Renovated in 2021
Premium bedding
Blackout curtains
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds

City view

Deluxe Room, 2 Queen Beds

9.6 out of 10
Exceptional
(7 reviews)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
HDTV
Hypo-allergenic bedding
Renovated in 2021
Premium bedding
Blackout curtains
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds, Accessible, Bathtub (w/ Bathtub)

Designer toiletries, hair dryer, towels, soap

Deluxe Room, 2 Queen Beds, Accessible, Bathtub (w/ Bathtub)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
HDTV
Hypo-allergenic bedding
Renovated in 2021
Premium bedding
Blackout curtains
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds, Accessible (Hearing Accessible)

1 bedroom, premium bedding, down duvets, pillow-top beds

Deluxe Room, 2 Queen Beds, Accessible (Hearing Accessible)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
HDTV
Hypo-allergenic bedding
Renovated in 2021
Premium bedding
Blackout curtains
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

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includes taxes & fees
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About the area

Located in Downtown Richmond, a neighbourhood in Richmond, Hilton Richmond Downtown is in the entertainment district and near the airport. Black History Museum and Altria Theater are cultural highlights and Lewis Ginter Botanical Garden is a popular local attraction. Looking to enjoy an event or a match? See what's going on at Richmond Raceway, or consider Allianz Amphitheater at Riverfront for a night out. Kayaking and rafting offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails and mountain biking nearby.
Visit our Richmond travel guideOpens in a new window
Map
501 E Broad St, Richmond, VA, 23219

What's nearby

  • Broad Street - 1 min walk - 0.0 km
  • The National - 2 min walk - 0.2 km
  • Greater Richmond Convention Center - 3 min walk - 0.3 km
  • Virginia Commonwealth University - 10 min walk - 0.8 km
  • Altria Theater - 16 min walk - 1.4 km

Getting around

  • Richmond Main Street Station - 17 min walk
  • Richmond, VA (RIC-Richmond Intl.) - 13 min drive

Restaurants

  • ‪Richmond Marriott Hotel Concierge Lounge - ‬1 min walk
  • ‪Urban Hang Suite - ‬3 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Fall Line Kitchen and Bar - ‬1 min walk
  • ‪Penny Lane Pub - ‬3 min walk

About this property

Hilton Richmond Downtown

Upscale hotel remodelled in 2021 and located near Greater Richmond Convention Center
Located close to Black History Museum and Allianz Amphitheater at Riverfront, Hilton Richmond Downtown provides a corner/local shop, a coffee shop/cafe and a garden. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner, children's meals and Italian cuisine. In addition to dry cleaning/laundry services and a fireplace in reception, guests can connect to free in-room WiFi, with a speed of 25+ Mbps.
You'll also find perks such as:
  • An indoor pool with sunloungers
  • Full breakfast (surcharge), valet parking (surcharge) and an electric car charging station
  • Express check-out, a ballroom and bike parking
  • A TV in reception, a front desk safe and a water dispenser
  • Guest reviews speak highly of the helpful staff
Room features
All 250 rooms have comforts such as premium bedding and laptop-friendly workspaces, in addition to perks such as free WiFi and desk chairs. Guest reviews speak positively of the cleanliness rooms at the property.
More amenities include:
  • Recycling, LED light bulbs and composting
  • Bathrooms with designer toiletries and hairdryers
  • 47-inch HDTVs with streaming services and premium channels
  • Wardrobes/cupboards, mini fridges and travel cots

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Valet parking on site (USD 41 per night; includes in/out privileges)

Food and drink

  • Daily full breakfast available 6:30 AM to 10:30 AM for a fee: USD 19 per person
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • 1885 Cafe & Market
  • Gather & Hem
  • LaGrotta Restaurante

Things to do

  • 24-hour gym
  • Bicycle storage
  • Bicycle tours
  • Indoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Travel cot

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 15,000 square feet of conference space
  • 24-hour business centre
  • 9 meeting rooms

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Hardwood flooring in public areas
  • Lift
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Thin carpet in room
  • Tile flooring in public areas
  • Tile flooring in room
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 7 floors
  • Ballroom
  • Banquet hall
  • Built in 2009
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Fireplace in lobby
  • Living plant wall
  • Local artist showcase
  • Renovated entire property - June 2021
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 47-inch LCD TV with premium cable channels
  • MP3 dock
  • Pay films
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Composting
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Early check-in subject to availability
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 50
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 23 kg per pet)
Pets cannot be left unattended

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.00 per night.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for full breakfast: from approximately USD 19 per person
  • Valet parking fee: USD 41 per night (in/out privileges)
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out fee: USD 50 (subject to availability)
  • In-room safe fee: USD 0 per day
  • Rollaway bed fee: USD 10.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Pool access available from 10:00 AM to 10 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Garden Inn Hotel Richmond Downtown
Hilton Garden Inn Richmond Downtown
Hilton Garden Inn Richmond Hotel Richmond
Hilton Richmond Downtown Hotel
Hilton Richmond Downtown
Hilton Richmond Downtown Hotel
Hilton Richmond Downtown Richmond
Hilton Richmond Downtown Hotel Richmond

Frequently asked questions

Does Hilton Richmond Downtown have a pool?

Yes, this property has an indoor pool. Pool access is from 10:00 AM to 10 PM.

How much does it cost to stay at Hilton Richmond Downtown?

As of 19 Aug 2025, prices found for a 1-night stay for 2 adults at Hilton Richmond Downtown on 31 Aug 2025 start from RM 640.86, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hilton Richmond Downtown pet-friendly?

Yes, Hilton Richmond Downtown allows dogs (limit 2 total) with a maximum weight of up to 23 kg per pet. There's a fee of USD 50 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Hilton Richmond Downtown?

Valet parking is available for USD 41 per night.

What time is check-in at Hilton Richmond Downtown?

Check-in start time: 4 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hilton Richmond Downtown?

Checkout is at 11 AM. Late checkout is available for USD 50 (subject to availability).

Where is Hilton Richmond Downtown located?

Located in Downtown Richmond, this hotel is within a 15-minute walk of Greater Richmond Convention Center, Black History Museum and Allianz Amphitheater at Riverfront. Altria Theater and Virginia Capital Trail: Richmond Trailhead are also within 2 mi (3 km). Richmond Main Street Station is 17 minutes by foot.

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Hilton Richmond Downtown Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 577 out of 1013 reviews
Rating 8 - Good. 214 out of 1013 reviews
Rating 6 - Okay. 96 out of 1013 reviews
Rating 4 - Poor. 65 out of 1013 reviews
Rating 2 - Terrible. 61 out of 1013 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable accommodations.
Stayed 1 night in Aug 2025

10/10 Excellent

Brina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful attentive friendly staff
Stayed 1 night in Aug 2025

6/10 Okay

Alisha

Liked: Cleanliness, staff & service, property conditions & facilities
Was
Stayed 3 nights in Jul 2025

8/10 Good

Kathleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and updated
Stayed 3 nights in Aug 2025

8/10 Good

Michele

Liked: Amenities
Location was great. Food in restaurant was good. Staff were very friendly and helpful especially the concierge.
Stayed 3 nights in Jul 2025

10/10 Excellent

Robert

Liked: Cleanliness, amenities, property conditions & facilities
Check in was a little slow but otherwise all went well.
Stayed 1 night in Aug 2025

10/10 Excellent

patricia

Liked: Cleanliness, staff & service, property conditions & facilities
pool and hot tub were nice, dining facility was pleasant and we and the kids had excellent meals and good service by Tete.
Stayed 1 night in Jul 2025

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities
Super nice
Stayed 1 night in Jul 2025

10/10 Excellent

Bernardo Isaac

Liked: Cleanliness, amenities, property conditions & facilities
Room are excellent, clean, great location
Stayed 2 nights in Jun 2025

10/10 Excellent

jason

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was incredible, with a huge shout out to Mickey/Minnie. She was incredible with all our questions and needs.
Stayed 3 nights in Jul 2025

10/10 Excellent

Hatsumi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Public parking is just cross street. 3 restaurants are in the hotel with reasonable price.
Stayed 1 night in Jul 2025

10/10 Excellent

Athena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was fine. I didn’t feel safe going it and walking around the area.
Stayed 1 night in Aug 2025

8/10 Good

Tammy

Liked: Staff & service, amenities, property conditions & facilities
Hotel amenities were good, however, restaurants food wasn't that good. No microwave in our room made it inconvenient for warming up leftovers from other restaurants.
Stayed 2 nights in Jul 2025

10/10 Excellent

Kyla

Liked: Cleanliness
Overall a good stay . The room was a little outdated compare to the rest of the hotel
Stayed 2 nights in Mar 2025

8/10 Good

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities
Restaurant downstairs understaffed waited 15 min at a table no waitress 1130
Stayed 1 night in Aug 2025

10/10 Excellent

Roxana

Liked: Cleanliness, amenities, property conditions & facilities
Everything was beautiful and clean
Stayed 1 night in Jun 2025

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Great downtown location. Parking right across street
Stayed 1 night in Jun 2025

10/10 Excellent

Ahmed

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Jul 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was great! But the bed pillows to soft no support.
Stayed 1 night in Jun 2025

4/10 Poor

heloise

Disliked: Staff & service, amenities, property conditions & facilities
Additional fees that needed to be refunded - valet service terrible outside the hotel with an app and complication
Stayed 1 night in Aug 2025

10/10 Excellent

Alina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is clean, the room was a good size. We stayed for an event at the convention and the walking distance is short. The property is a good place to stay if you’re looking for lodging close to the convention center and other area’s downtown near the convention center.
Stayed 1 night in Jun 2025

10/10 Excellent

Toby

Liked: Cleanliness, amenities, property conditions & facilities
Overall, I really like this property and its vicinity to so many things. The room was large and clean, and Gather and Hem was a great place to unwind at the end of the day. Good cocktails and very nice servers. The breakfast service on Sunday morning was quite slow, but I imagine that is a staffing issue that should be addressed. Otherwise, you could opt for the buffet and avoid any wait times.
Stayed 2 nights in Jun 2025

8/10 Good

Jay

Liked: Cleanliness, property conditions & facilities
Comfortable. Clean. Convenient. Friendly staff. Nice.
Stayed 1 night in Jun 2025

8/10 Good

Christopher

Liked: Cleanliness, amenities
The property had a good pool, hot tub, and gym. Most of the doors stuck and had to be forcefully opened. To the room, the bathroom, and the pool.
Stayed 1 night in Jun 2025

2/10 Terrible

Venkatesan

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Felt a bit of attitude by the moment I checked in at the counter, ie staff was unusually delaying the check in while 2 people after me got checked in. Worst part is on the day of check out the Valet staff lost my car key (extremely unusual ) and ended up booking another rental for me. They didn’t seems to care much about this incident and keep saying the staff may be sleeping and laughing. Something fishy with these staff mindset, never seen such Hilton Honers experience before.
Stayed 3 nights in Jul 2025