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"Room was cleaned multiple times. Staff was very helpful. Location is amazing. The property itself is Iconic"

"Absolutely loved the cottage, we felt right at home! I would love to know, what brand are these pillows?! I wanted to take mine home as it was so comfortable 😊 Super friendly staff and a great location to downtown; will always stay here now on our weekend trips to Victoria!"

"Good place to stay, somewhat dated but well kept. Nice location. Add for $20 parking."

"Spotless, fantastic liens and toiletries. Staff was so friendly and very helpful"

"Stay was great. Staff were friendly, impeccable facilities. Absolutely looking forward to the next stay."

"Courteous staff and clean room "

"Corner room suite, very nice, comfy, staff was great"

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"Staff was very courteous and helpful, would definitely stay at this hotel again. We also had Scottish (evening) tea at the attached Pendrey which was outstanding. The hotel is central and within east walking distance of downtown Victoria, the Royal BC museum, the legislature, Chinatown, the harbour, and many excellent restaurants. My only criticism of our room is that the larger suite we booked for 5 adults had not yet been renovated, so we often had to move furniture or unplug lamps to find outlets to charge our devices. The two-floor unit also could have benefited from an upstairs powder room. We may not book that suite again but we would return to the hotel. "