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Reviews of English Bay Hotel

2 out of 5
English Bay Hotel
1150 Denman Street, Vancouver, BC

Reviews

7.8

Good

Rating 10 - Excellent. 307 out of 1003 reviews" "
Rating 8 - Good. 393 out of 1003 reviews" "
Rating 6 - Okay. 164 out of 1003 reviews" "
Rating 4 - Poor. 86 out of 1003 reviews" "
Rating 2 - Terrible. 53 out of 1003 reviews" "

7.4/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

6.6/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Ashleen

Travelled with family
Liked: Cleanliness, staff & service
The young man that checked us in was very friendly and efficient. Handled the overflow of customers very well! The location is prime and the view from the room is phenomenal!
Stayed 1 night in May 2024
Response from engbay on 9 May 2024
Thank you.

6/10 Okay

Doli

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Property is old and worn down. They say parking is available but it will only fit a car and not trucks. Very hard to find parking around downtown. We had to park and walk with our suitcases to the hotel. Staff was friendly. Location was right down town. Very noisy for sleeping. Not worth $250 per night
Stayed 1 night in May 2024
Response from engbay on 7 May 2024
Thank you.

4/10 Poor

Tracey

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from engbay on 9 May 2024
Thank you.

10/10 Excellent

Janice

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in May 2024
Response from engbay on 9 May 2024
Thank you.

8/10 Good

Vlad

Liked: Cleanliness, staff & service
Great stay for the money we paid. The kitchen was missing exhaust, and not fully stocked with cuttlery. Washroom aslo had no exhaust. Other than that, amazing space and great location
Stayed 3 nights in May 2024
Response from engbay on 7 May 2024
Thank you.

8/10 Good

Dianne

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Central location at English Bay was convenient for walks along seawall and Stanley Park, close to shops in the area, Robson Street, and downtown, and good variety of nearby restaurants. The room was comfortable and clean upon arrival, but although the hotel information stated that rooms were cleaned daily, the room was not cleaned, even though the card was placed on the doorknob requesting that service, and no clean towels were provided, from April 28 check-in until May 3, the day before check-out, and only after a message was sent to the hotel requesting fresh towels and that the room be cleaned.
Stayed 6 nights in Apr 2024
Response from engbay on 7 May 2024
Thank you.

8/10 Good

Ranjana

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Property had all u needed for a few days stay. It was clean n easy to access. There’s food outlets nearby. The morning staff was very rude.
Stayed 1 night in Apr 2024
Response from engbay on 7 May 2024
Thank you.

10/10 Excellent

Nicholas

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unbearable price to be in english bay right by the beach. It has all the basic stuff for a 1/3rd of the price of other places.
Stayed 2 nights in Apr 2024
Response from engbay on 4 May 2024
Thank you.

10/10 Excellent

Tammy

Liked: Cleanliness
Stayed 2 nights in Apr 2024
Response from engbay on 4 May 2024
Thank you.

8/10 Good

Breda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Prooerty wax ok. A little noisy during night
Stayed 1 night in Apr 2024
Response from engbay on 2 May 2024
Thank you.

8/10 Good

Patricia

Travelled with partner
Liked: Cleanliness, staff & service
Nice room in a great location and beautiful view of the ocean but the room is a little dated.
Stayed 1 night in Apr 2024
Response from engbay on 2 May 2024
Thank you.

10/10 Excellent

Irene

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Front Desk guy very accommodating, nothing was too much trouble.
Stayed 1 night in Apr 2024
Response from engbay on 2 May 2024
Thank you.

4/10 Poor

Sheila

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The chinese man at the front desk was super nice. My concern is only with the property. I think it’s too old and outdated. Carpet and furnitures needs to be replaced. Are is noisy given it is in english bay. But again the old man in the front desk is helpful, smiling and warm
Stayed 1 night in Apr 2024
Response from engbay on 2 May 2024
Thank you.

2/10 Terrible

Vishesh

Travelled with group
Disliked: Property conditions & facilities
Very unprofessional staff, the parking is very dangerous for non-SUV cars, we couldn’t even get soap and towels enough for 4 people
Stayed 2 nights in Apr 2024
Response from engbay on 2 May 2024
Thank you.

10/10 Excellent

Drew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location friendly staff
Stayed 1 night in Apr 2024
Response from engbay on 30 Apr 2024
Thank you.

10/10 Excellent

Avneet

Liked: Cleanliness, staff & service
Good
Stayed 3 nights in Apr 2024
Response from engbay on 30 Apr 2024
Thank you.

6/10 Okay

Saumya

Travelled with family, Travelled with group
Disliked: Amenities
The front desk was not helpful. There were no toiletries in the room when we got there.
Stayed 1 night in Apr 2024
Response from engbay on 30 Apr 2024
Thank you.

8/10 Good

Christina, Prince George

Liked: Cleanliness, staff & service
The room is dated and there is abit of smell in the halls and rooms. The room is otherwise clean and includes a kitchen. I had no issues with mice and bugs that other people mentioned. The front staff were friendly. For the price the room is more than adequate. The location is outstanding. Two blocks from the beach. I would stay again.
Stayed 3 nights in Apr 2024
Response from engbay on 27 Apr 2024
Thank you.

10/10 Excellent

Subhjeet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel right next to the bay. The facilities are so good in the room everything like stove, microwave and cutleries. The night shift front desk guy was so kind. Thanks
Stayed 1 night in Apr 2024
Response from engbay on 27 Apr 2024
Thank you.

8/10 Good

Nataliya

Liked: Cleanliness, staff & service
Stuff is good, properly needs renovation, close to all amenities, overall is good
Stayed 2 nights in Apr 2024
Response from engbay on 27 Apr 2024
Thank you.

10/10 Excellent

Chandra

Liked: Cleanliness, staff & service
Love the location.
Stayed 2 nights in Apr 2024
Response from engbay on 23 Apr 2024
Thank you.

8/10 Good

Rhaelea

Stayed 2 nights in Apr 2024
Response from engbay on 14 May 2024
Thank you.

10/10 Excellent

Diane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot to stay. Close to bus stops. Heaps of food choices. Supermarkets close. Beach over the way with beautiful sunsets. Beds were comfy. Shower was good. Kitchen had what we needed. Hallway was a bit smelly and hotel out dated in general but great location.
Stayed 4 nights in Apr 2024
Response from engbay on 23 Apr 2024
Thank you.

8/10 Good

Elba

Travelled with family and small children
Liked: Cleanliness, staff & service
The outside of the hotel doesn’t look very nice but our room was extra clean a very big. The fridge and the microwave didn’t work. But for the price it was super good. Walking distance to the beach, park and restaurants. I recommend it.
Stayed 1 night in Apr 2024
Response from engbay on 19 Apr 2024
Thank you.

8/10 Good

Lesley

Travelled with partner
Liked: Cleanliness, staff & service
This is a favorite. It is an oldie but in a perfect location. We return year after year. This is basic accommodation right on the edge of Stanley Park.
Stayed 2 nights in Apr 2024
Response from engbay on 18 Apr 2024
Thank you.

8/10 Good

Norma

Locación is excellent, the hotel is a little bit rusty and rundown.
Stayed 3 nights in Apr 2024
Response from engbay on 17 Apr 2024
Thank you.

2/10 Terrible

Mary Jane

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is dirty and the customer service is bad ... I can not recommend this place ...
Stayed 4 nights in Apr 2024
Response from engbay on 17 Apr 2024
Thank you.

10/10 Excellent

leo

Travelled with family
Liked: Amenities
Good location
Stayed 1 night in Apr 2024
Response from engbay on 16 Apr 2024
Thank you.

6/10 Okay

Maura

Travelled with family
Liked: Cleanliness, staff & service
The property is in an excellent location but is badly in need of updating, the decor is of the seventies, New beds are a must and towels are well worn. It's a pity that the hotel has not been updated as it's location is top notch
Stayed 5 nights in Mar 2024
Response from engbay on 13 Apr 2024
Thank you.

10/10 Excellent

Cristian

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and convenient
Stayed 1 night in Apr 2024
Response from engbay on 13 Apr 2024
Thank you.

8/10 Good

Melina

Liked: Cleanliness, staff & service
Stayed 5 nights in Apr 2024
Response from engbay on 13 Apr 2024
Thank you.

4/10 Poor

Warren Errol

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Carpets everywhere in sore need of replacement.
Stayed 3 nights in Apr 2024
Response from engbay on 12 Apr 2024
Thank you.

10/10 Excellent

Thuy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff & service 👍
Stayed 2 nights in Apr 2024
Response from engbay on 11 Apr 2024
Thank you.

10/10 Excellent

Paul

Stayed 1 night in Apr 2024
Response from engbay on 2 May 2024
Thank you.

6/10 Okay

Jamie

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The elevator intermittently worked (not a big deal for us, but could be for others), the room was dirty (cleaning rags were left on the dresser), but the view was incredible. Staff was very friendly
Stayed 1 night in Mar 2024
Response from engbay on 11 Apr 2024
Thank you.

2/10 Terrible

Sahar

The room had an unpleasant odour.
Stayed 2 nights in Apr 2024
Response from engbay on 11 Apr 2024
Thank you.

10/10 Excellent

eric

Liked: Cleanliness
I stayed here in early March for five nights. I had a nice view of the bay in a spacious room for an affordable price. It's a budget hotel so I wasn't expecting turn-down service or chocolates on my pillows. My stay was quiet and the west end was super chill with a cornucopia of restaurants and cuisines in almost every direction from the front of the hotel. I will stay here again and recommend this place to the budget-minded and unpretentious.
Stayed 2 nights in Mar 2024
Response from engbay on 11 Apr 2024
Thank you.

8/10 Good

Albert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location right on English Bay and close to Stanley Park and good transit location with lots of restaurants close
Stayed 4 nights in Apr 2024
Response from engbay on 9 Apr 2024
Thank you.

8/10 Good

Naoko

Stayed 3 nights in Apr 2024
Response from engbay on 9 Apr 2024
Thank you.

10/10 Excellent

Jimmy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They had the coolest light fixtures in the hallway.
Stayed 1 night in Apr 2024
Response from engbay on 6 Apr 2024
Thank you.

10/10 Excellent

Hans

Liked: Cleanliness, staff & service
Disliked: Amenities
Excellent location Central and walkable to everything including Stanley park
Stayed 4 nights in Mar 2024
Response from engbay on 6 Apr 2024
Thank you.

10/10 Excellent

Jimmy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was like a lttle apartment. Nice location a block from the beach.
Stayed 6 nights in Mar 2024
Response from engbay on 5 Apr 2024
Thank you.

8/10 Good

Mario

Travelled with family
Disliked: Property conditions & facilities
This hotel needs urgent big maintenance; the carpets through hallways are very dirty and smell; lights need improvement; the rooms are big and comfortable but old and broken. Location is excellent and in a pretty place. The parking access is very narrow and unsafe, and even the stalls are too narrow. Also, access to parking is very difficult.
Stayed 1 night in Mar 2024
Response from engbay on 2 Apr 2024
Thank you.

2/10 Terrible

Ali

Disliked: Cleanliness, staff & service, property conditions & facilities
The staffs at front desk were not available and polite, with no uniforms and in a very bad condition. The room was smelling like detergent and the fan was not working well. I don’t recommend any body to choose it.
Stayed 1 night in Mar 2024
Response from engbay on 2 Apr 2024
Thank you.

8/10 Good

Ester

Travelled with partner
Liked: Staff & service, amenities
Great location for the price.
Stayed 2 nights in Mar 2024
Response from engbay on 26 Mar 2024
Thank you.

8/10 Good

Neri Sharon

Stayed 2 nights in Mar 2024
Response from engbay on 26 Mar 2024
Thank you.

4/10 Poor

garnet

my room was not clean, front desk stated they have many concerns re cleanliness love the location
Stayed 11 nights in Mar 2024
Response from engbay on 26 Mar 2024
Thank you.

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024
Response from engbay on 26 Mar 2024
Thank you.

10/10 Excellent

Mary Ann

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always book this hotel for a sea/beach view and for my leisure or break from activities and work. A few minutes walk to the beach.
Stayed 1 night in Mar 2024
Response from engbay on 22 Mar 2024
Thank you.,

10/10 Excellent

Kelsey

Stayed 2 nights in Mar 2024
Response from engbay on 11 Apr 2024
Thank you.