My room was a little in need of an update but the rooms are really big, the beds comfy, the bathrooms big, and the breakfast was nice (I had a great banana pancake). Although I was a little frustrated when I arrived as it felt a little disorganised in that I wasn't completely sure they were expecting me, this was well and truly cancelled out by the helpfulness of the desk staff the next day (my checkout day) - somewhere to leave my bag, help with a taxi driver who didnt speak english, and even somewhere to have a last minute shower after checkout. I really appreciated all of this and it made a huge difference to my last day in Bali.