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Reviews of Ubud Aura Retreat

3 out of 5
Ubud Aura Retreat
Jl. Hanoman No.888, Ubud, Bali

Reviews

9.4

Exceptional

Rating 10 - Excellent. 10 out of 15 reviews" "
Rating 8 - Good. 5 out of 15 reviews" "
Rating 6 - Okay. 0 out of 15 reviews" "
Rating 4 - Poor. 0 out of 15 reviews" "
Rating 2 - Terrible. 0 out of 15 reviews" "

9.4/10

Cleanliness

10/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Aileen

Liked: Cleanliness, staff & service, property conditions & facilities
My stay at Ubud Aura was wonderful. The property was great and the staff were friendly and very helpful. Will be back for sure.
Stayed 3 nights in May 2023
Response from Laksmi on 2 Jun 2023
Dear Aileen Greetings from UBUD AURA RETREAT and thank you on your encouraging and supportive review! It is great and heart-warming to read of your experience with us. It makes all our hard work and effort worthwhile and sincere thank you on your kind words. Thank you so much for sharing your experience and also your great review of our staffs, facilities, and services with other readers. We are pleased to welcoming you again! Yours Sincerely, Ubud Aura ManagementDear Miss.Cindy Greetings from UBUD AURA RETREAT and thank you on your encouraging and supportive review! It is great and heart-warming to read of your experience with us. It makes all our hard work and effort worthwhile and sincere thank you on your kind words. Thank you so much for sharing your experience and also your great review of our staffs, facilities, and services with other readers. We are pleased to welcoming you again! Yours Sincerely, Ubud Aura Management

10/10 Excellent

Lou

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don’t make first impression fool you
When I driver first phone, the address, all we saw was a dark alley, and it was raining, and we were thinking perhaps this was the wrong choice. But the alley allows for the quiet and calm and peacefulness of a resort in the midst of Ubud. Ate at several places, but this was totally our favorite. The rooms were lovely porch is magnificent people could be friendly. If we ever get to go back, we would definitely stay there again.
Everyone has their own private porch.
So peaceful and away from my hectic city.
Stayed 5 nights in Mar 2023
Response from Laksmi on 1 May 2023
Dear Mr. Louis & Miss. Nanette Thank you for taking the time to write your review of our property, your comments are very much valued. We really appreciate your comments regarding our customer service and ongoing upgrades to the property. Our staff members take their roles in our industry very seriously and try, every day, to provide that quality customer service, that our guests expect.Thank you again, and we look forward to seeing you on your next trip to UBUD AURA RETREAT!Best Regards,Ubud Aura Management

10/10 Excellent

Shaila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet gem in bustling downtown Ubud
Ubud Aura Retreat was my favorite stay during my 2-week trip to bali (compared to 5 other locations) The staffs helpfulness, friendliness, and efficiency is unparalleled. The location is top notch with walkability to a bustling city. The connected spa services are a godsend - great value for incredible service. 10/10 will be booking again!
Stayed 1 night in Feb 2023
Response from Laksmi on 17 Feb 2023
Dear Miss Shaila Greetings from UBUD AURA RETREAT and thank you on your encouraging and supportive review! It is great and heart-warming to read of your experience with us. It makes all our hard work and effort worthwhile and sincere thank you on your kind words. Thank you so much for sharing your experience and also your great review of our staffs, facilities, and services with other readers. We are pleased to welcoming you again! Yours Sincerely, Ubud Aura Management

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location for the yogi wanting to practice at the yoga barn. Located in same laneway. Yoga classes and cafe short walk away. Staff are super friendly and accommodating.
Stayed 11 nights in Jun 2022

10/10 Excellent

Roxy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was so welcoming and nice! I had a really good experience staying here and it is right next to the yoga barn where you can take classes.
Stayed 1 night in Jan 2020
Response from Ratni on 13 Jan 2020
Dear Mr/s. Roxy, Warmest greeting from Ubud Aura Retreat, and thank you for your review. Reading your great feedback about your recent stay has made our day at Ubud Aura Retreat. We will ensure to share this with the team to inspire them to continue their excellent work in providing the best service and experience for the guests. Hopefully, we will have the pleasure to welcome you once again! Best regards, Ubud Aura Management

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice hotel, quiet, relaxing. Breakfast was good and the pool was nice. The bedroom and bathroom were clean and very nice helpful staff. Good ratio price/comfort. We stayed there for 10 days. We also rented a car and there was a space to park it. If you are going to rent a car, make sure it is a small car and you let staff know, as it is a bit tricky to drive it down in the small alley and it of the car park. The only real smallish issue I had was that staff swept the outside around 6am and that woke me up everyday. We had the room closest to the pool/breakfast area so maybe ask them for a further room if that's going to be an issue for you. All in all, I recommend if you need some quiet time and it's good for solo travelers.
Stayed 11 nights in Dec 2019
Response from Ratni on 4 Jan 2020
Dear Our valuable guest, Warmest Greeting from Ubud Aura Retreat, Thank you for this amazing review for us. We do hope you would be able to visit us again on your upcoming vacation plan to Bali, Our staff members take their roles in our industry very seriously and try, every day, to provide that quality customer service, that our guests expect. We will follow up your review and it will be our evaluation for ongoing upgrades to our property. and have a great day. Warm Regards, Ubud Aura Management

10/10 Excellent

Verified traveller

Stayed 7 nights in Nov 2019
Response from Ratni on 18 Nov 2019
Dear Our Valuble guest, Warmest Greeting from Ubud Aura Retreat, Thank you for this amazing review for us. We do hope you would be able to visit us again on your upcoming vacation plan to Bali, and have a great day. Warm Regards, Ubud Aura Management

8/10 Good

Seo Jin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 11 nights in May 2019
Response from Ratni on 8 Jun 2019
Dear Ms. Seo Jin, Warmest Greeting from Ubud Aura Retreat, Thank you for this amazing review for us. We do hope you would be able to visit us again on your upcoming vacation plan to Bali, and have a great day. Warm Regards, Ubud Aura Management

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There's nothing I didn't like at Ubud Aura. Everything was perfect including warm and welcoming staff, great breakfast, great spa treatments and therapists. It was close to Yoga Barn and Body Works yoga classes (booked for me by Ubud Aura) and close to many shops, a supermarket and great restaurants for every taste. Thank you Ubud Aura for making my first trip to Bali and Ubud magnificent.
Stayed 5 nights in May 2019
Response from Ratni on 16 May 2019
Dear our valuable guest, Warmest greeting from Ubud Aura Retreat. Thank you very much for pointing your positive experiences of our staff, food and services. It is great and heart-warming to read of your experience during your stay with us and we are so pleased we were able to make your holiday a memorable success. Thank you again for being our guest and we would be thrilled to see you again! Best Regards, Ubud Aura Management

10/10 Excellent

Yasutaka

Liked: Cleanliness, staff & service, property conditions & facilities
プールが工事中だったのは残念だったが、無料のマッサージ券をもらえてリラックスできました。また朝食も美味しく　いうことなしです。リピ決定
Stayed 2 nights in Nov 2023
Response from Laksmi on 28 Nov 2023
Dear Miss Yasutaka Greetings from UBUD AURA RETREAT and thank you on your encouraging and supportive review! It is great and heart-warming to read of your experience with us. It makes all our hard work and effort worthwhile and sincere thank you on your kind words. Thank you so much for sharing your experience and also your great review of our staffs, facilities, and services with other readers. Thank you for your feedback regarding our laundry service, we will brief our team for improvement. We are pleased to welcoming you again! Yours Sincerely, Ubud Aura Management

8/10 Good

Shohko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
スタッフのみなさんがいつも笑顔で、優しかったです。 また滞在します。
Stayed 5 nights in Dec 2019
Response from Ratni on 26 Jan 2020
Dear Mr/s.Shohko, Greetings from Ubud Aura Retreat and thank you on your encouraging and supportive review! It is great and heart-warming to read of your experience during your staying with us and we are so pleased we were able to make your stay a memorable success. It makes all our hard work and effort worthwhile and sincere thank you on your kind words. Thank you so much for sharing your experience with other readers. We are pleased to welcoming you again! Yours Sincerely, Ubud Aura Retreat Management

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of this hotel is great, in the center of town, close to the supermarket, restaurants, Yoga Barn. But also quiet and peaceful. The breakfast could have a little more variety, and could do with a little more cleanliness around the tables. The pool is a nice thing to have ;-) The rooms are very clean and comfortable.
Stayed 13 nights in Nov 2019
Response from Ratni on 2 Dec 2019
Dear Our valuable guest, Warmest greeting from Ubud Aura Retreat, and thank you for your review. Reading your great feedback about your recent stay has made our day at Ubud Aura Retreat. We will ensure to share this with the team to inspire them to continue their excellent work in providing the best service and experience for the guests. Hopefully, we will have the pleasure to welcome you once again! Best regards, Ubud Aura Management

10/10 Excellent

Christine, Ludwigsburg

Liked: Cleanliness, staff & service, property conditions & facilities
Sehr hübsches Hotel, schöne Atmosphäre, freundliches Personal und die Lage direkt neben der Yoga Barn ist unschlagbar. Ich komme auf jeden Fall wieder!
Stayed 14 nights in Sep 2019
Response from Ratni on 14 Oct 2019
Dear Ms. Christine , Warmest greeting from Ubud Aura Retreat, and thank you for your review. Reading your great feedback about your recent stay has made our day at Ubud Aura Retreat. We will ensure to share this with the team to inspire them to continue their excellent work in providing the best service and experience for the guests. Hopefully, we will have the pleasure to welcome you once again! Best regards, Ubud Aura Management

10/10 Excellent

Fairy, Osaka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
スタッフはみんな親切。のんびりできる場所。
Stayed 7 nights in Aug 2019
Response from Ratni on 20 Aug 2019
Dear Our Valuable Guest , Warmest greeting from Ubud Aura Retreat, and thank you for your review. Reading your great feedback about your recent stay has made our day at Ubud Aura Retreat. We will ensure to share this with the team to inspire them to continue their excellent work in providing the best service and experience for the guests. Hopefully, we will have the pleasure to welcome you once again! Best regards, Ubud Aura Management

10/10 Excellent

Verified traveller

Stayed 4 nights in Apr 2019
Response from Ratni on 1 May 2019
Dear our Valuable guest, Warmest Greeting from Ubud Aura Retreat, Thank you for this amazing review for us. We do hope you would be able to visit us again on your upcoming vacation plan to Bali, and have a great day. Warm Regards, Ubud Aura Management