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Capital O 94332 Suly Resort Ubud

3.0 star property
Family-friendly resort with 2 outdoor pools and full-service spa

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your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Capital O 94332 Suly Resort Ubud

Reception
Lobby
Front of property
Bed sheets
Reception

Reviews

7.4 out of 10

Good

Popular amenities

  • Spa
    Spa
  • Pool
    Pool
  • Room service
    Room service
  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry
  • Housekeeping
    Housekeeping
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Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Suite

Bed sheets

Standard Suite

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Private bathroom
Free bottled water
Daily housekeeping
Wardrobe
  • 97 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room

Bed sheets

Deluxe Double Room

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Free bottled water
Daily housekeeping
Wardrobe
  • 98 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room

Bed sheets

Standard Double Room

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Free bottled water
Daily housekeeping
Wardrobe
  • 98 sq m
  • Sleeps 2
  • 1 Double Bed

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About the area

Map
Jl. Cok Rai Pudak, Br. Yangloni, Peliata, Ubud, Bali, 80571

What's nearby

  • Agung Rai Museum of Art - 2 min drive
  • Goa Gajah - 2 min drive
  • Ubud Monkey Forest - 4 min drive
  • Ubud Traditional Art Market - 4 min drive
  • Ubud Palace - 4 min drive

Getting around

  • Denpasar (DPS-Ngurah Rai Intl.) - 72 min drive

Restaurants

  • ‪Ubud Cinnamon - ‬2 min drive
  • ‪Bebek Joni Ubud - ‬20 min walk
  • ‪Bebek Tepi Sawah Restaurant Ubud - ‬14 min walk
  • ‪Wedja Bali - ‬2 min drive
  • Warung Mak Beng

About this property

Capital O 94332 Suly Resort Ubud

Family-friendly resort near Ubud Monkey Forest
A free daily manager's reception, a terrace and a garden are just a few of the amenities provided at Capital O 94332 Suly Resort Ubud. Treat yourself to a massage, reflexology or a body treatment at the on-site spa. Stay connected with free WiFi in public areas, and guests can find other amenities, such as laundry facilities.
You'll also enjoy the following perks during your stay:
  • 2 outdoor pools and a children's pool, with pool umbrellas
  • Free self-parking
  • A free local area shuttle, express check-out and tour/ticket information
  • Laundry services, a 24-hour front desk and a computer station
Room features
All 67 rooms include comforts such as air conditioning, as well as amenities such as free bottled water.
Extra amenities include:
  • Bathrooms with showers and free toiletries
  • 32-inch flat-screen TVs with digital channels
  • Wardrobes/cupboards and daily housekeeping

Languages

English, Indonesian

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Free area shuttle up to 1 km
  • Area shuttle
  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Free daily manager's reception

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Free area shuttle
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Garden
  • Picnic area
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Facials
  • Hot stone massages
  • Reflexology
  • Thai massages
  • Thalassotherapy

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 4 floors
  • Built in 1994
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning

Policies

Check-in

Check-in start time: 2:30 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 15

Check-out

Check-out before 1:30 PM
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Renovations and closures

The property is closed during August, September, October, November and December.
In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Airport shuttle fee: IDR 350000 per vehicle (one way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards

We should mention

This property does not have any lifts
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December
No pets and no service animals are allowed at this property
Construction is underway at a neighbouring building and there may be noise disturbance from the construction work
Alcohol is not permitted at this property

Property is also known as

Suly
Suly Resort
Suly Resort Ubud
Suly Ubud
Suly Hotel Gianyar
Suly Vegetarian Resort Ubud
Suly Vegetarian Resort
Suly Vegetarian Ubud
Suly Vegetarian
Suly Resort Spa
Suly Vegetarian Resort Spa
Suly Vegetarian Resort Spa
Capital O 94332 Suly Ubud Ubud
Capital O 94332 Suly Resort Ubud Ubud
Capital O 94332 Suly Resort Ubud Resort
Capital O 94332 Suly Resort Ubud Resort Ubud

Frequently asked questions

Does Capital O 94332 Suly Resort Ubud have a pool?

Yes, this property has 2 outdoor pools and a children's pool.

Is Capital O 94332 Suly Resort Ubud pet-friendly?

No, pets are not allowed at this property.

How much is parking at Capital O 94332 Suly Resort Ubud?

Self-parking is free at this property.

What time is check-in at Capital O 94332 Suly Resort Ubud?

Check-in start time: 2:30 PM; check-in end time: anytime.

What time is check-out at Capital O 94332 Suly Resort Ubud?

Checkout is at 1:30 PM.

Does Capital O 94332 Suly Resort Ubud provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of IDR 350000 per vehicle applies.

Where is Capital O 94332 Suly Resort Ubud located?

This family-friendly Ubud resort is within 1 mi (2 km) of Ubud Peliatan Balerung Stage, Agung Rai Museum of Art and Peliatan Palace. Ubud Monkey Forest is 1.7 mi (2.7 km) away.

Capital O 94332 Suly Resort Ubud Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 78 out of 297 reviews" "
Rating 8 - Good. 100 out of 297 reviews" "
Rating 6 - Okay. 68 out of 297 reviews" "
Rating 4 - Poor. 39 out of 297 reviews" "
Rating 2 - Terrible. 12 out of 297 reviews" "

7.2/10

Cleanliness

8.2/10

Staff & service

5.4/10

Amenities

6.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2020

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn’t have room ready post check in time. Waited at green water pool while getting bitten by? Pool side toilet so broken a guy couldn’t lift the lid to take a sanitary pee. Got tired waiting for my room. Reception stated my credit card was declined and I’d have to pay cash (pre paid via Orbitz). Stated that they upgraded me from the view room I requested. Showed me a larger room overlooking the service entry. Asked them to cancel my booking. Stated they couldn’t. If a charge appears, someone other than me is paying for this inconvenience. I had to walk a mile to a “real” hotel.
Stayed 1 night in Apr 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Not a good hotel
Not a great hotel. Was staying on the ground floor, the window didn't close and there was no safe in the room. The swimming pool looked as if it hasn't been used in years. My sheets on the bed felt damp
Stayed 2 nights in Apr 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Faulty Towers Revisited
A stay at Faulty Towers. The place 25 years past its prime. AC didn't work....tattered curtains, musty, the list is endless.
Stayed 2 nights in Aug 2018

8/10 Good

david

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
okay
ok
Stayed 1 night in Aug 2018

4/10 Poor

Lynda, brisbane

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Old and crumbly and in need of some TLC. However great character, nice position and lovely attentive staff
Stayed 1 night in Jul 2018

8/10 Good

Captain G , Malaysia

Liked: Cleanliness, staff & service, room comfort
The most calm and peaceful in Ubud
I have stayed at Suly long term and short term since over the past several years and for the most part have been very pleased with the service and the setting. The property is located in a rice field and surrounded by and all natural setting. The two swimming pools make it very easy too relax before and after a long day of seeing all the sites in Ubud. I have traveled to and worked in over 176 countries around the world and I keep coming back to Suly because of the grounds, surroundings and the magic there. I have never found a more peaceful place to stay.
Stayed 3 nights in Feb 2018

10/10 Excellent

Julius, Germany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Hotel and delicious food!
Can‘t complain about anything! All the different buildings of the Hotel look stunning, the location is very praceful and quiet due to the distance to the mainstreet, the staff is highly professional and polite and can help in every situation. Also they all speak english very well so communicating works out perfectly. It really has been a pleasure staying there
Stayed 3 nights in Feb 2018

6/10 Okay

Ruchi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good but for the price we paid. 12$ a night
The hotel is bit old and run down. Rooms are big with balcony. Bathroom could have been More cleaned. 2 pools but not maintained. Staff is good and helpful. 3km away from Ubud center. One local Cafe outside hotel which makes very good food. Just 200 mt outside hotel. Had lunch once in hotel, but was 3 times expensive and not that great taste. We got the room for cheap Price. With same price will come again but otherwise will give a skip.
Stayed 3 nights in Jan 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don't do it!
Way too many things to mention, just don't book here. EVER.
Stayed 4 nights in Jan 2018

4/10 Poor

troy, australia

Disliked: Cleanliness, property conditions & facilities, room comfort
The pool was nice
The pool was nice but the deck was broken the room stunk like surage all the time it needed updating and needed a good clean the bathroom flooded all the time. The place needs a revamp and some tender love and care. When trying to leave the tried to over charge for things we had already paid for. There was lack of communication everywhere. This hotel could be really good and has the potential but it just needs someone who cares to fix it.
Stayed 5 nights in Aug 2017

6/10 Okay

marie-soleil, montreal

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
ok
The room was confortable and the bed ok, but the toilet was really dirty and the room didnt look like the picture so I was a bit disapointed. Far away from the center of the city too. Could have chose a better hotel! The staff was nice and help me to booked my mount batur tour!
Stayed 2 nights in Aug 2017

8/10 Good

Verified traveller

Liked: Room comfort
ok place but to much for what you get
it was nice once we settled in but the grounds weren't well maintained. pool was great breakfast was good. we had our room upgraded cause we originally didn't have a balcony. the staff were great. other all good place.
Stayed 3 nights in Aug 2017

6/10 Okay

Verified traveller

Not in the best of conditions or location, but was good value for money - we paid around 30AUD per night

6/10 Okay

Verified traveller

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Nice hotel facilities, overfriendly acting stuff but not always helpful, Room wasn't clean, but for Bali conditions okay, Food went from good to almost no choice

8/10 Good

Andrew, Healesville

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
quiet location only 5 minutes out from Ubud, nice pools and a serene environment.

6/10 Okay

Lilies

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Tranquility is great
The building needs to be renovated....maintenance seems minimal.

8/10 Good

Kasper, Seminyak

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel just on the outskirts of Ubud
Coming from Hanging Gardens, it was almost too easy to be critical about everything. But this hotel with its awesome staff made our stay very enjoyable. The setting gives off a very Indonesian vibe, which was exactly what my girlfriend and I were looking for. The rooms were clean and quite spacious especially considering the rates. Would recommend anyone.

6/10 Okay

Sibongiseni, Cape Town

Liked: Cleanliness, staff & service
Disliked: Room comfort
Humbling experience
Staff were super friendly, helpful and polite. Great for a cultural experience, as long as you go in expecting the conditions. Wifi not available in the rooms therefore you have to go to the wifi zones to get it:( Hotel in the depths of rice fields which means the environment is quite moist and as a result there are mosquitoes as well as lot's of geckos lurking around, so be prepared. Breakfast is essentially vegetarian so meat enthusiasts..be prepared.

10/10 Excellent

Yang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet place to relax. Stress free.
Gained wisdom from the people culture and the trips

10/10 Excellent

Marlo, Braybrook

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful scenary
Was tranquil and peaceful and away from all the traffic, resort was beautiful and the architecture was really nice :)

8/10 Good

Rachel, J

Liked: Staff & service, property conditions & facilities, room comfort
Traditional Balinese hotel, fantastic staff.
The hotel is beautiful with stunning gardens and flora. It's surrounded by rice paddies which add to the tranquility of the resort. The facilities are very good with 2 very clean and modern pools. There is also a separate spa and yoga area and the dining area is adjoined to a stage where there are occasional performances. The staff are all friendly and willing to help. Most of them are young students training to enter into the hotel business so they're very keen to learn. The hotel also has a free shuttle bus that drops off and picks up from the centre of Ubud at certain times. Otherwise the walk in would take over 30 mins and the pavement is very dodgy! A couple of negatives would be that the bathroom was a little grubby and it quickly became flooded after a shower and also the restaurant was overpriced. (Also the staff are still learning how to make cocktails so some of their creations are very odd!) Overall the hotel is lovely and a great place to stay for anyone wanting to relax!

8/10 Good

nz dutch couple, australia

Liked: Staff & service, property conditions & facilities, room comfort
Nice relaxing place to stay.
Great priced place to stay. The have great free yoga classes and afternoon tea with local treats. We can only fault two things... Firstly the bathroom drains in our room smelt terrible, like gag bad and the food at the onsite restaurant was pretty over priced for what you get... Then you have to pay an extra 21% goods and services (most other places are 10-16%). Plus there aren't many other food options within walking distance. But The breakfast included in the room price was fantastic.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very quiet, but not much around to do
Lovely hotel tucked into quiet, relaxing rice fields. Pools are amazing! My only complaints about this hotel are the cleaning supplies used to clean the bathrooms smell strongly of sulfur, and the smell seeps into clothes. Additionally, food at hotel restaurant is not the best, with many of the dishes not being available for some reason. My cousin and I tried to walk to dinner around 8 one night, but nothing around the area was open, and we had to return to the hotel for another mediocre meal. On the bright side, prices are fabulous!

6/10 Okay

Verified traveller

Disliked: Staff & service
Beautiful, but have patience
I wasn't happy with the amount of time it took for me to do anything at the reception desk. There was a lot of people there and only a few knew what they were doing causing me to be "helped" multiple times by people who didn't know how to help me. There is a school, so the children are training in how to run the hotel... This required a lot of patience for me.