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Mandapa, A Ritz-Carlton Reserve - CHSE Certified

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View from property
Outdoor pool, free pool cabanas, pool umbrellas
Outdoor pool, free pool cabanas, pool umbrellas
Outdoor pool, free pool cabanas, pool umbrellas
View from room

Overview of Mandapa, A Ritz-Carlton Reserve - CHSE Certified

Mandapa, A Ritz-Carlton Reserve - CHSE Certified

5-star property

9.6/10 Exceptional

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant
Map
Jalan Kedewatan, Banjar Kedewatan, Ubud, Ubud, 80571

Explore the area

  • Popular LocationBlanco Museum3 min drive
  • Popular LocationBali Bird Walks7 min drive
  • Popular LocationPuri Lukisan Museum10 min drive
  • AirportDenpasar (DPS-Ngurah Rai Intl.)78 min drive

Room options

About this area

Ubud

Located in Ubud, Mandapa, A Ritz-Carlton Reserve - CHSE Certified is in the suburbs and on a river. Neka Art Museum and Blanco Museum are cultural highlights, and some of the area's landmarks include Pura Desa and Ubud Palace. Travelling with kids? Consider Spiritual Center Sinar Suci and Bali Fun World. Discover the area's water adventures with water tubing and rafting nearby, or enjoy the great outdoors with mountain climbing and hiking/biking trails.
Visit our Ubud travel guideOpens in a new window
View more Resorts in UbudOpens in a new window
Map

What's nearby

  • Blanco Museum - 3 min drive
  • Bali Bird Walks - 7 min drive
  • Puri Lukisan Museum - 10 min drive
  • Ubud Palace - 12 min drive
  • Saraswati Temple - 16 min drive

Getting around

  • Denpasar (DPS-Ngurah Rai Intl.) - 76 min drive

Restaurants

  • Warung Makan Mardika Nasi Ayam Kedewatan - 3 min walk
  • Terracotta Restaurant - 4 min walk
  • Fuzion Cafe - 7 min walk
  • Fly Cafe - 8 min walk
  • Balinese Home Cooking - 12 min walk

About this property

Mandapa, A Ritz-Carlton Reserve - CHSE Certified

5-star luxury resort by the river
Consider a stay at Mandapa, A Ritz-Carlton Reserve - CHSE Certified and take advantage of a return airport shuttle, a poolside bar and a terrace. Adventurous travellers may like the aerobics at this resort. Treat yourself to a hot stone massage, a body scrub or Ayurvedic treatments at the on-site spa. Be sure to enjoy a meal at any of the 3 on-site restaurants, which feature Mediterranean cuisine and garden views. Yoga classes are offered at the 24-hour gym; the property also has a cafe, a garden and a playground. Stay connected with free in-room WiFi, and guests can find other amenities, such as a library and dry cleaning/laundry services.
Other perks at this resort include:
  • An outdoor pool with free cabanas, sunloungers and pool umbrellas
  • Free self-parking and valet parking
  • Buffet breakfast (surcharge), a free area shuttle and an area shuttle
  • Express check-out, multilingual staff and a porter/bellboy
  • Guest reviews say great things about the helpful staff
Room features
All 60 individually furnished rooms offer comforts, such as 24-hour room service and private hot tubs, as well as thoughtful touches, such as premium bedding and laptop-friendly workspaces. Guests reviews say good things about the spacious rooms at the property.
Extra amenities include:
  • Children's slippers and free infant beds
  • Hypo-allergenic bedding, Frette Italian sheets and pillowtop mattresses
  • Hydromassage showers, eco-friendly toiletries and deep-soaking baths
  • 48-inch LED TVs with premium channels
  • LED light bulbs, coffee/tea makers and daily housekeeping

Languages

Chinese (Mandarin), English, French, Indonesian, Japanese, Korean, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
The property is disinfected using an electrostatic spray
Follows the standard cleaning and disinfection practices of Commitment to Clean (Marriott)
Follows the industry cleaning and disinfection practices of Ecolab (third-party expert - Global)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Free valet parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Free local area shuttle up to 4 kilometers
  • Free shopping centre shuttle

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–11:00 AM: IDR 390000 for adults and IDR 195000 for children
  • 3 restaurants and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • 24-hour room service

Restaurants on site

  • Kubu
  • Sawah Terrace
  • Dining Beyond
  • The Library
  • The Pool Bar

Things to do

  • 24-hour fitness centre
  • Aerobics classes
  • Full-service spa
  • Outdoor pool
  • Playground
  • Private picnics
  • Sauna
  • Steam room
  • Yoga classes

Family friendly

  • Babysitting (surcharge)
  • Children's games
  • Children's toys
  • Free area shuttle
  • Free children's club
  • Free cots/infant beds
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms
  • Supervised childcare (surcharge)

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • A meeting room

Outdoors

  • BBQ grill(s)
  • Free pool cabanas
  • Garden
  • Outdoor furniture
  • Picnic area
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • 5 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - sports
  • Massage - Thai
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (selected rooms)
  • Lift
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room accessibility
  • Lever door handles
  • Low-height plug sockets in bathroom
  • Roll-in shower (selected rooms)
  • Visual fire alarm
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Books
  • Couples dining
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Frette Italian sheets
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Dressing gowns
  • Deep-soaking bath
  • Eco-friendly toiletries
  • Hairdryer
  • Hydromassage showerhead
  • Shampoo
  • Shower/bath combination
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 48-inch LED TV
  • TV/satellite channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Children's slippers
  • Connecting rooms available
  • Desk
  • Electrical adapters/chargers
  • In-room massage
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Local maps
  • Phone
  • Private hot tub
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

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Policies

Check-in

Check-in from 3:00 PM - 11:30 PM
Late check-in subject to availability
Minimum check-in age - 17

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
This is a CHSE certified property. CHSE (Clean, Health, Safety, and Environment) is a health and safety certification issued by the Indonesian Ministry of Tourism and Creative Economy. When traveling to Indonesia, guests will be required to book a minimum number of nights at a CHSE certified accommodation, check government regulations for more details.

Renovations and closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for IDR 1452000.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: IDR 390000 for adults and IDR 195000 for children (approximately)
  • Airport shuttle fee: IDR 705000 per vehicle (one-way, maximum occupancy 4)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: IDR 1452000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
Long-term renters welcome
Safety features at this property include a smoke detector
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
A car is recommended for transport to and from this property
Children under 13 years old are not allowed in the spa without adult supervision

Property is also known as

Mandapa Ritz-Carlton Reserve Hotel Ubud
Mandapa Ritz-Carlton Reserve Hotel
Mandapa Ritz-Carlton Reserve Ubud
Mandapa Ritz-Carlton Reserve
Mandapa, a Ritz-Carlton Reserve Ubud, Bali
Mandapa Ritz-Carlton Reserve Resort Ubud
Mandapa Ritz-Carlton Reserve Resort
a Ritz-Carlton Reserve Ubud
Mandapa
Mandapa A Ritz Carlton Reserve
Mandapa A Ritz Carlton Reserve
Mandapa A Ritz Carlton Reserve CHSE Certified
Mandapa, A Ritz-Carlton Reserve - CHSE Certified Ubud
Mandapa, A Ritz-Carlton Reserve - CHSE Certified Resort
Mandapa, A Ritz-Carlton Reserve - CHSE Certified Resort Ubud

Frequently asked questions

Does Mandapa, A Ritz-Carlton Reserve - CHSE Certified have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at ?

As of 31 Jan 2023, prices found for a 1-night stay for 2 adults at on 1 Feb 2023 start from RM 4,245.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Mandapa, A Ritz-Carlton Reserve - CHSE Certified pet-friendly?

No, pets are not allowed at this property.

How much is parking at Mandapa, A Ritz-Carlton Reserve - CHSE Certified?

Self-parking and valet parking are free at this property.

What time is check-in at Mandapa, A Ritz-Carlton Reserve - CHSE Certified?

Check-in is from 3:00 PM - 11:30 PM. Late check-in is available during limited hours.

What time is check-out at Mandapa, A Ritz-Carlton Reserve - CHSE Certified?

Checkout is at noon. Late checkout is available for a fee (subject to availability).

Does Mandapa, A Ritz-Carlton Reserve - CHSE Certified provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of IDR 705000 per vehicle applies.

Where is Mandapa, A Ritz-Carlton Reserve - CHSE Certified located?

This family-friendly Ubud resort is located on the riverfront, within 1 mi (2 km) of Lesser Sunda Islands, Neka Art Museum and Gaya Art Space. Spiritual Center Sinar Suci and Ubud Traditional Art Market are also within 3 miles (5 km).

Mandapa, A Ritz-Carlton Reserve - CHSE Certified Reviews

Mandapa, A Ritz-Carlton Reserve - CHSE Certified Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 136 out of 151 reviews" "
" "10 - Excellent 90%
Rating 8 - Good. 11 out of 151 reviews" "
" "8 - Good 7%
Rating 6 - Okay. 2 out of 151 reviews" "
" "6 - Okay 1%
Rating 4 - Poor. 0 out of 151 reviews" "
" "4 - Poor 0%
Rating 2 - Terrible. 2 out of 151 reviews" "
" "2 - Terrible 1%

9.8/10

Cleanliness

9.8/10

Staff & service

10.0/10

Amenities

9.8/10

Property conditions & facilities

10.0/10

Eco-friendliness

Reviews

10/10 Excellent

Kejia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Timothy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, grounds and welcoming staff. Such a joyful and relaxing stay
Stayed 2 nights in Oct 2022

10/10 Excellent

Kurt

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2020

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2020

10/10 Excellent

Zain Ali

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional!
It was beyond our expectation. Everything from the room the service was beyond excellence. We knew that the place being a ritz Carlton the hotel would be spectacular but the service was what this set this hotel aside. Everyone from the general manager to our butler Justine made our stay beyond our wildest imagination. We would definitely be returning back here!
Stayed 3 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2019