Outdoor pool, free pool cabanas
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Reviews of Kaamala Resort Ubud by Ini Vie Hospitality

4.5 out of 5
Kaamala Resort Ubud by Ini Vie Hospitality
Jl. Bisma No 888x, Ubud, Bali

Reviews

9.0

Wonderful

Rating 10 - Excellent. 19 out of 30 reviews" "
Rating 8 - Good. 7 out of 30 reviews" "
Rating 6 - Okay. 3 out of 30 reviews" "
Rating 4 - Poor. 1 out of 30 reviews" "
Rating 2 - Terrible. 0 out of 30 reviews" "

9.4/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

fatemah

Travelled with group
Stayed 2 nights in Dec 2023
Response from Gung De on 19 Jan 2024
Om swastiastu dear Fatemah Warmest greeting from Kaamala Resort Ubud,We would like to say thank you very much for your kind review, and stay with us for your holiday,May you have the time please visit us again in the near future kind regards Gung DeResort manager

10/10 Excellent

Michael, Aldinga Beach

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, nice comfortable rooms and facilities, lovely pool.
Stayed 4 nights in Nov 2023
Response from MD Nurhadi on 8 Dec 2023
We are very gratefully to know your recent holiday with us beyond your expectation with our property facilities and the team members service tempting your vacation.Thank you for choosing to stay with us and we do hope those experience will lead you return to us for your next holiday

10/10 Excellent

Jack

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a magnificent place to stay! It is very clean and our villa with a pool was just so very beautiful. The staff are so friendly and make you feel so welcome, nothing was too much trouble. The location of the hotel is very good too, it is easy to walk to the shops and local restaurants. We also highly recommend getting the floating breakfast!
Stayed 6 nights in Sep 2023
Response from MD Nurhadi on 11 Oct 2023
We thank you so much for taking your valuable time to write such as beautifully description following your tempting holidays with us recently and we also hope those experience will lead you return to us for your next holidays

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What a beautiful resort. 10/10 recommend. The staff was so courteous & it was a very pleasant stay. I only wish that I’d had more time!
Stayed 1 night in Sep 2023
Response from MD Nurhadi on 24 Sept 2023
Thank you for choosing to stay with us on your recent holidays and spending your valuable time to write such as wonderful feedback, we do hope those experience will lead you return to us whenever your holidays plan allow

8/10 Good

YOSHIKO

Stayed 3 nights in Aug 2023
Response from Made Nurhadi on 21 Aug 2023
Its always pleasure to received your feedback, I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We wish this experience will lead you back to us in the near future

10/10 Excellent

Marcin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2023
Response from Made Nurhadi on 18 Jul 2023
Thank you for choosing to stay with us for your recent holidays, the recognition from our guest is the best reward that we could get and we are most grateful with those reward

8/10 Good

Liam

Stayed 3 nights in Jul 2023
Response from Made Nurhadi on 8 Aug 2023
Thank you for choosing to stay with us on your recent holidays and leaving us feedback since that is valuable for us for better service in the days to come

6/10 Okay

RENEE, LAUDERHILL

Travelled with partner
Liked: Staff & service
We really wanted to LOVE this property, but it was not for us. However, it might be ideal for others. To begin, the staff was kind and accommodating, they made sure we had all we needed. We booked a 1-bedroom suite, and though cozy, the interior was very small with limited closet space etc. There were big ants in our toilet, you have to look before squatting. What we hated the most was the constant monkey invasion. We expected to see them since we are close to the Monkey Forest, but not to this extent! We had 6 on our front porch one day that would not leave. At times, they would throw trash from the roof into our pool. We had to call for help to get out twice. The area around the hotel was very rural - little shops, but nothing exciting. Although many say it is close to Ubud Center, it really wasn't - we had to get a cab. The traffic in Ubud is crazy, I now think that a better solution would be to stay at a property outside of the city.
Stayed 3 nights in May 2023
Response from MD Nurhadi on 14 Jun 2023
It concerns us greatly to read your feedback in regards to your unfortunate experience at our resort recently. Usually we received good comments of our products and services but this time we failed. Please rest assures that we will share this matter to our respective department to ensure that this situation will not happen again in the future.

8/10 Good

Joseph

Stayed 2 nights in May 2023
Response from MD Nurhadi on 29 Jun 2023
It is very glad to receive your positive feedback and we are very pleased that the services provided by our team meet your expectations.

10/10 Excellent

Benjamin

Stayed 4 nights in May 2023
Response from MD Nurhadi on 14 Jun 2023
Thank you for choosing to stay with us on your recent holidays and giving us great point following your holidays experience and we do hope this experience will lead you return to us for your next holiday

10/10 Excellent

Hamala

Stayed 4 nights in May 2023
Response from Made Nurhadi on 25 May 2023
We thank you for choosing to stay with us on your recent holidays and value us with great point of stay experience and we do hope those experience will lead you return to us whenever your holidays plan allow

8/10 Good

Edward

Stayed 7 nights in May 2023
Response from Made Nurhadi on 25 May 2023
We greatly thank you for your kind feedback following your recent stay with us at Kaamala resort and your feedback we really valued it for always focus better service to all of our noodle guest

8/10 Good

K.F.

Stayed 6 nights in Apr 2023
Response from Made Nurhadi on 16 Apr 2023
Thank you for taking your valuable time to write the feedback following your recent experience stay, guest satisfaction is our main priority concern for a memorable stay

4/10 Poor

Jessica

Travelled with family
Disliked: Amenities, property conditions & facilities
I'm afraid I would not recommend this hotel to my friends. It is charging premium prices, but doesn't deliver a premium experience. The hotel rooms were poorly built - there was a lot of noise from other rooms (we could hear whole conversations in other rooms), the ground floor rooms were damp, door frames were warped, there were scuff marks and stains on the walls, etc. etc. There was poor communication from the hotel management - when we arrived we were told that there would be 2 days of works going on at the swimming pool but that we could still use it; the works were pretty major with heavy noise and masonry flying around, so it was in fact not usable. 5 days later and the works were far from complete. The management failed to let us know in advance, didn't offer any discount, and seemed to underplay how disruptive it would be. We came away feeling like our stay had not been good value for money and wishing we had booked somewhere else.
Response from Made Nurhadi on 11 Apr 2023
Its concern us greatly to read your feedback in regards your unfortunate experience in our resort recently, at the other side we are on progress to upgrade our product, service and the facilities. We do apologize to read with so many failed your expectation. we constantly working to ensure each guest has a memorable experience and your feedback help us with this proses.In closing we would like to thank you for choosing to stay with us and we do hope we have the change to restore you with the fail experience

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing rooms and people
Amazing room with a private pool. Extremely comfortable and a nice touch of modern amenities like Alexa music and netflix. The only downside was the food. The on-premises restaurant was not great. The food took a really long time to arrive and was cold...but with so many external food options, this is still a great hotel for your stay in Ubud.
Stayed 3 nights in Mar 2023
Response from Made Nurhadi on 30 Mar 2023
Dear James,We thank you for choosing to stay with on your recent holidays and its really pleasure to know that you had great holidays. The recognition from the guest is the best reward we could get and we are most grateful for those compliment. We also noted your remark for some minor point that we could improve the quality of the service to give better experience to all our entire guest.

10/10 Excellent

Lucia

Stayed 4 nights in Mar 2023
Response from Made Nurhadi on 30 Mar 2023
Dear Lucia,First of all we thank you for spending your recent holidays with us and rate your holidays with beyond the expectation with the facilities and tempting service by our team members.Once again thank you and we looking very much for your next return stay which we hope soon than later

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2023
Response from Team Kaamala Resort Ubud on 14 Mar 2023
Dear Value Guest,Om SwastiastuWarm greetings from Kaamala Resort UbudThank you for choosing us as a vacation and rest place for you. We hope that your stay at our place will be memorable for you and your family. If you do not mind kindly give us feedback in order to improve our products and services in the future.Once again we thank you and we will wait for your next arrival at Kaamala Resort UbudKind regardsTeam Kaamala Resort Ubud

8/10 Good

Juho

Stayed 6 nights in Feb 2023
Response from Team Kaamala Resort Ubud on 14 Mar 2023
Dear Value Guest,Om SwastiastuWarm greetings from Kaamala Resort UbudThank you for choosing us as a vacation and rest place for you. We hope that your stay at our place will be memorable for you and your family. If you do not mind kindly give us feedback in order to improve our products and services in the future.Once again we thank you and we will wait for your next arrival at Kaamala Resort UbudKind regardsTeam Kaamala Resort Ubud

10/10 Excellent

Derrick, Singapore

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Om Swastyastu! From the moment I arrived, staff took excellent care of me. They were always smiling and were ever so ready and willing to help with any request I had. I arrived with a slightly broken luggage. Staff were there with a buggy and carried my luggage to my room. Even when I left, they carried it to my car. I stayed at a forest view suite. It was amazing! There was a bath tub just beside my bed! Every evening after I returned from exploring Ubud and the areas around it, I made myself a nice hot relaxing bubble bath and watched a movie! A perfect end to every day I was on vacation. Thereafter, I climbed into bed for a restful sleep. I woke up well rested every day, and energized to explore more of Ubud. The entire resort is new. Breakfast everyday at their Wild Air restaurant was scrumptious and with a breathtaking view. When I return to Ubud, this is where I’ll be staying. No doubt about it.
Stayed 7 nights in Nov 2022
Response from Team Kaamala Resort on 8 Feb 2023
Dear Mr/Mrs , Om SwastiastuWarm greetings from Kaamala Resort,Thank you very much for share your experience, we hope your time getting great day along, May you have the time please visit us in the next futureOnce again we thank you and we will wait for your next arrival at Kaamala Resort Kind regardsTeam Kaamala Resort

10/10 Excellent

Christina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff is amazing and so friendly! The resort is beautiful and the food is so delicious. We truly enjoyed our stay and cannot wait to be back!
Stayed 5 nights in Oct 2022
Response from Kind regards Team Kaamala Resort on 25 Oct 2022
Dear Mr/Mrs ,Om SwastiastuWarm greetings from Kaamala Resort,It is a true delight to receive such great feedback following your recent visit highlighting the quality taste of the food and the beauty ambience resort surrounding. We very much look forward to your future visits.Once again we thank you and we will wait for your next arrival at Kaamala Resort Kind regardsTeam Kaamala Resort

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2022

6/10 Okay

imelda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2020
Response from Kaamala Resort Ubud Team on 4 Jan 2021
Dear Mr/s. Imelda, Om Swastiastu. Warmest greetings from Kaamala Resort Ubud. Thank you for taking the time to review our resort. If you have any concern during stay with us, please let us know to improve our service, kindly send us an email directly. We look forward to welcoming you back in the near future at Kaamala Resort Ubud Best Regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2020
Response from Kaamala Resort Ubud on 15 Jul 2020
Thank you very much for your stay at Kaamala Resort Ubud.

10/10 Excellent

sofia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just take care of the monkeys
Stayed 3 nights in Sep 2023
Response from MD Nurhadi on 11 Oct 2023
We believe your holiday with us recently beyond the expectation with the point you give it to us hence the guest satisfaction is our main priority

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023
Response from Made Nurhadi on 11 Apr 2023
We thank you for taking your valuable time to write the feedback with the great point following your recent experience and we do hope this experience will lead you return to us for your next holidays

10/10 Excellent

Nadia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place has a beautiful atmosphere and everything is beyond you can imagine. What really makes it worth to stay here is the staff. You feel like absolute royalty as they go the extra mile and smile to give you the best stay you can get.
Stayed 1 night in Jan 2023
Response from Gung De Asst Resort Manager on 3 Mar 2023
Om swastiastu, Dear Mr/s NadiaWarmest greetings from Kaamala Resort Ubud, Managed by IniVie Hospitality Thank you for staying with us at Kaamala Resort Ubud on your recent holidays. to share your experience and met your satisfaction,, aur team will be happy to hear it,, . it is a pleasure to have you as our guest and we looking forward to welcoming you back in the future Sincerely Gung De Asst Resort Manager

10/10 Excellent

Linus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2023
Response from Team Kaamala Resort Ubud on 8 Feb 2023
Dear Mr/s Linus,Om SwastiastuWarm greetings from Kaamala Resort UbudThank you for choosing us as a vacation and rest place for you. We hope that your stay at our place will be memorable for you and your family. If you do not mind kindly give us feedback in order to improve our products and services in the future.Once again we thank you and we will wait for your next arrival at Kaamala Resort UbudKind regardsTeam Kaamala Resort Ubud

10/10 Excellent

Jaewon

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
모든 것이 좋았음. 리조트 조경, 방, 뷰, 음식, 서비스, 청결도, 편의시설.
Stayed 2 nights in Oct 2022
Response from Kind regards Team Kaamala Resort on 18 Oct 2022
Dear Mr/Mrs ,Om SwastiastuWarm greetings from Kaamala Resort,To know that we exceeded your expectations and catered to your every need is our main objective to ensure you experience an amazing experience with impeccable service.Once again we thank you and we will wait for your next arrival at Kaamala Resort Kind regardsTeam Kaamala Resort

10/10 Excellent

YOSEOB

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
우붓의 작은 천국
우붓에 있는 작은 천국과 같은 리조트 입니다. 10개의 빌라와 10개가 좀 넘어 보이는 스윗으로 구성된 작은 리조트지만 그 안에서 행해지는 서비스와 정성은 6성급 리조트에 버금갑니다. 특히 직원들의 서비스 마인드가 아주 좋습니다. 와일드에어라는 리조트내에 음식점도 아주 훌륭하며 우붓내에 위치도 아주 좋습니다. 내년에도 이곳을 꼭 다시 방문할 예정입니다.
Stayed 18 nights in Feb 2020
Response from Made Nurhadi on 5 Apr 2020
Dear Our Value Guest, Om Swastiastu Warmest Greeting from Kaamala Resort Ubud - A Honeymoon Resort in Central Ubud All of us here are delighted to learn that you had an enjoyable stay with us and that our room, surroundings resort's location as well as services rendered have all met with your satisfaction. Listening to and acting upon guest and staff feedback has been the key to making successful improvements. I thank you for taking part in the process. We hope to have other opportunities of again welcoming you to our resort sooner than later Thank you and best regards Made Nurhadi Resort Manager