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Reviews of Grand Sehati & Spa Ubud

3 out of 5
Grand Sehati & Spa Ubud
Jalan Monkey Forest, Ubud

Reviews

7.8

Good

Rating 10 - Excellent. 5 out of 12 reviews" "
Rating 8 - Good. 2 out of 12 reviews" "
Rating 6 - Okay. 4 out of 12 reviews" "
Rating 4 - Poor. 0 out of 12 reviews" "
Rating 2 - Terrible. 1 out of 12 reviews" "

6.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel and pool area
Awesome hotel and amazing freshwater pool and garden area… real sanctuary and great to see the monkeys glide their way around the garden wall
Stayed 2 nights in Aug 2023

2/10 Terrible

Hazel

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2020

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
1 Star at Best
The best thing about the hotel is the staff. Front desk staff and restaurant staff were amazing. I would definitely eat there again but I wouldn’t stay overnight. The room I was in needed a remodel. It was OLD, the furniture was dated, the mattress springs poked me and it smelled. The Internet was hit or miss! My room was terrible in my opinion, but I’m not sure how the other rooms looked. Never again!
Stayed 8 nights in Feb 2020

6/10 Okay

Verified traveller

Travelled with partner
Liked: Amenities, property conditions & facilities
Terrible Internet breakfast was different toast was just bread a boiled egg was just that a hard boiled egg no egg cup
Stayed 2 nights in Dec 2019

10/10 Excellent

Johanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay
A lovely place to stay in a great area. The staff are so gracious. Good food at the restaurant as well.
Stayed 6 nights in Jul 2019
Response from Andy on 23 Aug 2019
Dear Johanna, We would like to take this opportunity to thank you for choosing to stay at Grand Sehati and Spa during your recent visit to Bali. We trust that your time with us was an enriching experience filled with many special moments. At the same time, many thanks to you for time to share your experience with us and we look forward to welcoming you back on future travels to the island of Bali. Best regards, Andy

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2019
Response from Andy on 17 May 2019
Dear Laura, We would like to take this opportunity to thank you for choosing to stay at Grand Sehati and Spa during your recent visit to Bali. We trust that your time with us was an enriching experience filled with many special moments. At the same time, many thanks to you for time to share your experience with us and we look forward to welcoming you back on future travels to the island of Bali. Best regards, Management Grand Sehati and Spa

6/10 Okay

Hanna

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Okay
This Hotel is okay, but I wouldn’t come back here. Good area with monkey Forrest and restaurants close but they don’t clean the rooms, just makes the beds. Good service
Stayed 5 nights in Oct 2018

6/10 Okay

Rhiannon

Liked: Staff & service
Disliked: Cleanliness
Mixed bag...
This hotel has some positives. The staff are very friendly and the pool area is lovely and peaceful and was virtually empty when we there. Sun for quite a lot of the day. The rooms are massive and there is plenty of hot water and good pressure in the shower. The location is great, very close to monkey forest and a big supermarket and only a 15 min walk to the centre of Ubud. The negatives are the cleanliness of the property and the breakfast. The restaurant they serve breakfast in is filthy and have been closed down in any western country for not complying with standards. Also it is a very poor offering so we are breakfast out every morning. Generally the corridors were grubby and door mats and cleaning cupboards are left open with dirty towels piled inside. Such a shame because it has the potential to be a really lovely hotel.
Stayed 3 nights in Oct 2018

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Relaxed Stay. Bathroom could be cleaner. Great value for money though.
Stayed 5 nights in Oct 2018

10/10 Excellent

Astrid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel
Amazing hotel. Staff is warm and welcoming and makes you feel at home. The room was exactly like the picture and even bigger. The area is 5 min walk from the monkey Forrest and had many good restaurants. I will definitely recommend this hotel!
Stayed 7 nights in May 2019
Response from Andy on 14 Jun 2019
Dear Astrid, We would like to take this opportunity to thank you for choosing to stay at Grand Sehati and Spa during your recent visit to Bali. We trust that your time with us was an enriching experience filled with many special moments. At the same time, many thanks to you for time to share your experience with us and we look forward to welcoming you back on future travels to the island of Bali. Best regards, Management Grand Sehati and Spa

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Dec 2018

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Stayed 4 nights in Dec 2018