Vila di Tulum

"El lugar completo, maravilloso, el entorno mágico, el hecho de no tener recepción pero que Ehsan el manager esté al pendiente de tus necesidades es increíble. Te sientes como en casa y eso lo valoro muchísimo, volveré ahí cada que llegue a Tulum. De igual forma las personas de vigilancia, siempre con excelente actitud "

"Neglected accomodation. Its a shame branding as "luxury" and having suck a low quality and dirty house for such price is disgrace. The sheets and bedding were disgusting. Stains all over. 2 room smelly one with cigarettes or with cat piss. The whole house were very humid. No spruce of heat or to dry it out with humidifier. Had to go buy bedding from a store cause couldn't sleep on stained smelly sheets and pillows. Very poorly maintained. Nice property by the look but heavily neglected. Also...

"The concierge staff were amazing to deal with. We had issues upon arrival where the roof was inaccessible and the team did everything they could to compensate us for the discrepancy! The chef was amazing 10/10 would recommend booking. The location was great, amazing restaurants and cafe near by in walking distance! We felt safe. Other than the roof, the house was exactly as described. Clean and large living spaces. Thank you for a great week in Tulum."

"I didn’t like the keys. I had a ver hard time opening and locking the door "

"Lovely quiet beech, clean room helpfull staff"

"It was a very pleasant couple days with our family in Tulum"

"Absolute heaven on earth! Chabely and Snow did everything possible to accommodate us; from organising airport transfers, a cenote tour, private chef, scooter and ATV hire, restaurant bookings and looking after us beyond check out time. This made the experience extra special and effortless. We have never felt more relaxed on a holiday. We are a family of 5 Aussies with three young daughters. First time in Tulum and loved everything it had to offer. The only downside was ‘seaweed season’ The...

"Absolutely fabulous - serene and luxurious - "