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Aparthotel

Koom

4.5 star property

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At Koom, you can look forward to a rooftop terrace, an art gallery on-site and laundry facilities. In addition to an outdoor entertainment area, guests can connect to free in-room WiFi, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices).

Popular amenities

  • Pool
  • Kitchen
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room

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Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime

Minimum check-in age - 16

Check-out

Check-out before noon

Special check-in instructions

Guests will receive an email within 7 days before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

Prior to arrival, you must complete online registration via a secure link

Information provided by the property may be translated using automated translation tools

Check-out instructions

The host requires you to complete the following before checking out:

Remove personal items

Turn off the lights, lock the doors and return the keys

Access methods

Staffed front desk

Pets

Pets stay for free

Welcoming dogs and cats only

2 total (up to 10 kg per pet)

Pets cannot be left unattended

Children and extra beds

Children are welcome

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

This property does not have any lifts
24-hour pool access

Frequently asked questions

Does Koom have a pool?

Yes, this property has 2 outdoor pools. Pool access is available 24 hours a day.

Is Koom pet-friendly?

Yes, this property allows cats and dogs (limit 2 total) with a maximum weight of up to 10 kg per pet.

How much is parking at Koom?

Limited spots are available.

What time is check-in at Koom?

Check-in start time: 4:00 PM; check-in end time: anytime.

What time is check-out at Koom?

Checkout is at noon.

Where is Koom located?

Located in La Veleta, this luxury aparthotel is within 2 miles (3 km) of Holistika Art Walk, Hospital de Tulum and Dos Aguas Park. Jaguar Park and Hunab Lifestyle Center are also within 3 miles (5 km).

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