Hotel Dekat Trio Charlotte

"Parking was terrible. They only have valet parking. Unfortunately, the service they use only provides one valet. Their solution is to have you leave your car with the keys in it while you check. The other issue is there is no one to assist you with your bags while you leave your car in the valet parking spot. Would not stay there again because of the parking and check in issue."

"Great hotel, friendly staff. Will definitely stay again when in town."

"The A/C noise is uncomfortable. The last two night was with sleeping with medicine"

"Lovely place. Great service!"

"Great place to stay."

"This is my go to hotel for my business trips to Charlotte for years. But after finding out on this trip that there is a "Destination" fee per night, I will need to rethink my future stays . I am saddened by this surprise fee that was never there before in all the years I have stayed at the Westin. I was informed that this fee provides the guest with free attraction passes, a small credit for food at the hotel restaurant, enhanced WI-FI, elite green juice. I don't understand why/how this fee...

"Clean rooms, friendly staff and great views!! Can’t ask for much more!!"

"Kasa has always provided clear communication and clean spaces for my stays in NC and SC Many thanks and look forward to staying there again"

"The hotel was very clean and the staff were warm and informative."

"It was a beautiful facility. The room was very well laid out. And parking in the garage was nicely located. We would definitely stay there again. Loved the room view. Staff was very helpful. And we the restaurant we chose to dine at was decent. But next time I would probably check out the one on the rooftop"

"We only stay here when we come into town. This has been my favorite place for years. Always pleasant, clean and kind employees grom the front deskto rhe people keeping the lobby clean and the people keeping our rooms clean. Rod was always very helpful and so was Steven and Kenny and the valet crew. I will be back."

"Self parking was great option. Loved the breakfast. The room was clean and very comfortable. Staff very polite and professional. "

"The room was nice could have been a little cleaner. The bathroom had hair on the floor and in the shower."

"Everything about the property was fine, but in the room, not so much. When the sheets were pulled down on one of the beds, there was a spot of blood on the sheets. And old food had been left in the microwave. These problems were raised at the desk and to our delight, the room was comped!"

"Excelente todo…..habitación muy bonita y moderna….super limpia….el personal super amable….unas vistas espectaculares"

"Our stay went well. Staff was pleasant and helpful. I would only suggest a few more options for food and beverages in the club lounge."

"Wonderful modern hotel with a very friendly staff. Great location!"

"Love the hotel my room was very clean. I had a great view of the city, the location is perfect. The staff was very friendly. I will definitely book and stay here again!"

"Such a cute hotel! Was great for a weekend staycation with a friend! Super clean and close to all the things!"