Riad in Trelawny

"Will be going back "

"Excellent service at swim up bar. Delicious food at Restaurants. Room was excellent with ocean view."

"Our room overlooked the beach and we had a beautiful view of the sunset each day! "

"Was stuck here during Hurricane Melissa. Staff remained courteous & helpful while going way beyond what was necessary to give all fhe"

"My spouse and I stayed at Hyatt Zilara Rose Hall in Montego Bay from October 23 – November 2, 2025. What was supposed to be a four-day getaway turned into eleven days when Hurricane Melissa became a Category 5 storm and grounded all flights. Even through the worst of it, the staff and management were outstanding. The General Manager Adrian and team provided clear updates, kept guests calm, and restored Wi-Fi within 24 hours and water within 48–72 hours. Despite the storm, they continued serving hot Jamaican meals, drinks, and even nightly entertainment to keep spirits high. Employees such as Callela, Unique, Seanah, and Ro showed incredible kindness and professionalism—always smiling, even while worrying about their own families. Once airports reopened, the hotel arranged safe transportation to Kingston so guests could catch emergency flights home. I can’t say enough about the leadership, compassion, and resilience of this team. They turned a terrifying experience into one I’ll never forget for all the right reasons. If you’re visiting Jamaica, Hyatt Zilara Rose Hall should be your first choice. 🇯🇲💚"

"I had a wonderful stay Clean room Food was tasty Staff was great Thank u for a wonderful stay "

"This resort was very nice. Staff were so nice "

"Awesome staff and the food was delicious."

"Excellent service and clean rooms"