Riad in Trelawny
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Top Trelawny Hotel Reviews
Hotel 39 Jamaica
10/10 Excellent
"Stayed for 7 nights & had a pleasant experience overall. Beautiful views, tidy grounds, ample parking, good location for nightlife, quiet & relaxed ambience. I have no preference among front desk, waiters, housekeeping, and maintenance. They all did their job well and were very professional. Breakfast was good too. I do wish it were hotter but that’s personal preference. There was an issue with my room that I did have to complain about 3 times & it was resolved upon the 3rd complaint. I think they took reasonable steps to rectify it the first time. By the 2nd attempt, however, it was obvious that they did not have the right resources to fix it in a timely fashion. I should’ve been moved to a different room at that point but the fact that they were fully booked complicates this. However, no one followed up with me to see if any of the first 2 solutions worked. Proactive communication can change/influence a guests perception. Anyways, the fix didn't work, so I complained a third time and was finally relocated. I took a few days to write this review so I have forgotten names. I wish to highlight the gentleman that assisted with relocating me to the new room. He was exceptional. He even helped with the luggage to go up to the room. The 2nd maintenance guy was also a gem. Housekeeping supervisor deserves her position. Good job. Front desk ladies were lovely too. I think this hotel offers everything needed for a comfortable stay. Would I return? Yes."
Excellence Oyster Bay - Adults Only All Inclusive
10/10 Excellent
"Clean room Staff was great The resort..... breathtaking"
Bahia Principe Escape Runaway Bay - All Inclusive
10/10 Excellent
"Make use of the kayaks and tours on the property. Book your restaurants when you get there. Food was great. The hotel is half under construction which was no bother at all. The section that was closed is the grande. Luxury side is open and fully functional. I enjoyed my stay. A little expensive from Montego Bay airport for cab (100) so book amstar bus. (50). Every employee there was super helpful. They will accommodate whatever you need and help you go wherever you want to. Cabs waiting on site to help you immediately go anywhere."
Hotel Riu Reggae - Adults Only - All Inclusive
10/10 Excellent
"Amazing !! Love this place 10/10"
Ocean Eden Bay - Adults Only - All inclusive
10/10 Excellent
"Beautiful resort I would definitely revisit!"
Deja Resort All Inclusive
10/10 Excellent
"My recent stay May 8 -13 at Deja Resort All-Inclusive with my family of five was truly exceptional and exceeded expectations. The customer service is second to none at Reservations (Nichelle-Ann, Kadian; Check-in desk (Lauryn, Male staff). While we were out and about there was an issue with two of our rooms and the check-in desk staff waited until we get back to solved the issues with excellent professionalism, a rare find, even in luxury establishments. The dining room was top-notch for breakfast, lunch, and dinner. The staff were friendly and attentive who remembered my coffee order each morning. (Marie, Norida, Chevell, Crystal, and Dexter). Dinner at the Italian restaurant was exquisite, particularly the Alfredo Pasta with shrimp, grilled fish marinated in local spices. The service was impeccable, our waitress anticipated our every need. The location is perfect, a short stroll to Doctor’s Cave Beach but what truly set this hotel apart was cleanliness and the staff. A particularly memorable touch was the upstairs lounge fit for a evening relaxation with the panoramic views of the sea. This hotel offers a superior blend of comfort, service, and responsible tourism, making it a highly recommended choice for travelers. Tuesday night out door entertinment was fantastic. Overall, I highly recommended Deja Resort for travelers who appreciate both comfort and easy access to outdoor activities. Joye F. (Frequent traveler from Maryland)"
Hotel Riu Ocho Rios - All Inclusive
6/10 Okay
"I've stayed at this hotel before, I thoroughly enjoyed it. This time at the age of 71 I was placed on 5th floor. Half a mile from everything. Views was EXCELLENT. I like the room, was too tired to go back to reception to change rooms. We were told to go up the ramp and take the lift. This brought us to the other side. We had to walk all the way round to our room. After how many hours of travelling. We had no energy left to sort out room. Also the room number on the paper work says H and then the number. We were never told the number. We had to ask. We were not given a ticket for towels. We had to come back from the towel station to reception to get a towel card. Majority of the staff was pleasant. Gate personnel and car park attendant was excellent. Grounds immaculate. Food was ok. Guest do not abide by the dress code in the self serve dining area. They sit on the chairs with bare skin. A lot of guest has little clothing on their thighs. No one cleans it when they leave. Is this ok. Or am I missing something here. The jerk hut was my favourite place. only problem I had to wait over 30 minutes each day to be served. I am over 70 and they should give priority to the seniors. Although the food was very nice there. The salad runs out very quickly, salad as in lettuce. Beach was clean and very enjoyable. Bar staff excellent. Room cleaning was excellent. Except for some tiny ants on the wall by the coffee machine. Entertainment was ok. I may stay again."
Hotel Riu Palace Aquarelle - All Inclusive
2/10 Terrible
"O quarto é péssimo. Eles vendem que são duas double beds, porém não passam de duas camas de “viúva”, ou seja, duas camas de solteiro grande. Solicitei para vários funcionários um quarto q realmente tivesse duas camas de casal e nada foi feito. Aliás os supervisors da recepção foram MUITO GROSSEIROS. Um total descaso. Estávamos em dois adultos e duas crianças, dormimos super mal, super apertados. Houve dias em que o quarto não foi limpo. Colchão velho, mole, com buracos. Barulho absurdo dia e noite de móveis arrastando no andar de cima, provavelmente era um depósito do hotel. Barulho bem alto tbm dos shows todas as noites, até uma da manhã, não há uma vedação adequada, ou seja, os vidros da varanda não são grossos. O ÚNICO ponto positivo é que mesmo que você não tenha agendado, é fácil conseguir uma mesa nos restaurantes de especialidades para jantar, porém a comida não é lá essas coisas. Resumindo, eu já havia ficado em Cancún na rede Riu e não tinha achado nada demais, preço muito alto comparado ao que entrega. Depois dessa estadia no Riu da Jamaica onde ficamos MUITO mal instalados, vendem que o quarto tem duas camas de casal, quando não tem, NUNCA MAIS me hospedarei em um hotel da rede Riu."
S Hotel Montego Bay - Luxury Boutique All Inclusive Hotel
10/10 Excellent
"We didn’t really know what to expect, but had such a wonderful time at this property! If your objective is beach and pool time, with good food and drinks, this is the perfect resort for you! If you’re looking for lots of activities and things to do aside from beach and pool, you may want a larger property as this is a very chill place, and super relaxing, but not a lot to do. The beach is spectacular - no seaweed, and absolutely stunning! Food was good - restaurants that required reservations were above average for sure! You can email the hotel prior to arriving to make reservations in advance. Buffet restaurant was fine, but not amazing. Beach grill had a small menu, but the jerk chicken is stellar. Drinks are a heavy pour, and they do offer top shelf alcohol (Tito’s, Grey Goose, Jameson’s). The Irie spa hydrotherapy now charges guests $17 a person for a half hour of use. We did it most days as it was really nice to end the day like that. Make sure to bring a few hundred USD in small bills for tipping! All in all, this is a recommended resort by our family, if you’re looking for a very relaxed vibe."
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