Tras-os-Montes Hotels with Air Conditioning

"We booked a room with 1 double bed and one single or twin bed in the same room, the hotel on the other hand seemed not to be aware of that and after being sent in a room with only one double bed we needed to change rooms, the advertised pool is empty, the breakfast is good, overpriced for what you get."

"The hotel facilities seem quite nice, just lack of service staff. However the room we were assigned on the 1st floor does not have Wifi. The young fellow was kind enough to change us to a room on the 3rd floor, which was ok for us although it lacks certain amenities. The worst thing happened was upon the check out. We made the reservation on Orbitz and prepaid the total amount on June 9th (~a month prior). When we check out, the reception lady asks us to pay again. We showed her Orbitz...