Hotels in Tracy, Kansas City

"First room was dirty with horrible shower pressure second room was better"

"The person that checked me into the hotel was rude and condescending about parking. The pool, hot tub, and fitness center were closed. The pillows on the bed were hard and way too thick. Only one regular coffee pod in the room and I had to move the coffee maker from where it was located to the bathroom because there were no unused electrical plug-in spots available. No real bar available. I rarely do negative reviews. However, this was my first and last visit to this hotel."

"My stay was great. The front desk staff was polite and helpful. The female manager on the other hand was rude and dismissive when I brought up my service animal and how she could not charge a pet fee due to having a service animal. She brought up that Missouri does not count support animals as service animals ands when I informed her that while that may be true, support animals are protected under Federal Law as service animals and she could not charge me a pet fee, she was dismissive of me and told me not to worry about the charges. After checked out and left I saw that she did in fact go ahead and charge me for a pet and more than she even stated at first. When I called to discuss this with her she was "never at the hotel" and when I requested her bosses information I was told that she said she is not allowed to give out her District Managers information and I could email her. I refuse to speak with the site manager any longer as she has been super rude during this whole experience and refuses to help me. I feel very targeted by this manager."

"The property was very clean and the staff was very helpful and nice despite one of them being there for a double shift. This hotel is in a very nice area and parking was easy and close to the entrance."

"Such a fun, interactive place to stay. Both of my kids made new friends and absolutely enjoyed their stay."

"Overall good stay. Very helpful staff and casino was nice (minus the smoking part), cafe was nice, gym was okay, but needed updating and mirrors added in front of treadmills so you knew who was coming in behind you. Rooms were spacious, needed a little more attention to cleaning, but overall not a bad stay."

"plenty of parking and right by airport"

"The price for this hotel was great. The interior of the hotel was completely renovated and it looked great. All new furniture and bathrooms. The bed was pretty comfy and slept great. The AC's worked almost too good. The restaurant was okay but they need to do little bit more for the breakfast. Buffets are good but getting a little old. I will say that they need to fix their elevators, maintenance can go a long way to keeping people from panicking about riding them. BUT I look at a hotels overall picture and outside the hotel, it is in dire need of renovations. The windows are old, landscaping is shot, no frill to the pool entertainment area and the parking lot looks worse the wear. I was traveling alone but would never take my wife there if she was with me. I would spend the extra money for a much nicer hotel."

"No. The morning on our first night we were extremely dis-satisfied with the complementary breakfast. Both the sausage and the French toast were overdone to the extent that they could not be cut with a knife. They also did not have any caffeine-free coffee. Upon request they did brew some caffeine-free coffee and they did ask how long we would be staying and offered to brew some the remaining two mornings of our stay."