Hotel Dekat Towne Center Mall

"Staff was friendly and courteous. And the room was clean and comfortable. We did not take advantage of the restaurant this was a but we plan to the next time we go. There are lots of stores and restaurants in the area, and it's only a few minutes drive from Green lakes State Park which is beautiful!"

"The room was very big in size and also very clean. AC and Heat both worked well and water pressure was nice. Breakfast was good, as expected in this category of properties. Easy commute to SU. Would recommend. "

"Enjoyed stay, breakfast was great. Staff was friendly and check in went well. Was not able to use pool, 2 people minimum for safety."

"The staff was very accommodating and informative."

"We got in late, after midnight, and the staff on hand were so nice to get us checked in so quiclo"

"Front desk staff was exceptional. Pool is lovely and a comfortable temperature (not too cold!) - just note it is open 9am-9pm. "

"Super friendly and professional staff. I was able to check in a little bit earlier than the normal check in time. The staff didn't hesitate and just asked if I wanted to be on a lower or higher floor then handed me my keys. The room was clean. Ample amount of parking. Free full breakfast and delicious hot coffee. My first time staying here but definitely won't be my last. I think this will be my go to hotel when I'm in the Syracuse area. Also the guests are respectful and keep quiet during quiet...

"Good room for price"

"Building is clean, housekeeping staff eey nice. Front desk, was raining while on the phone with manager as I checked in. Trainees should have direct support. The grounds around the parking lot and outdoor space scattered with garbage, butts and trash... "

"AC wasn’t functioning in room 223 and I very much suspect they knew that when we moved in."

"Amazing experience"

"Clean room. Convenient location."

"Absolutely wonderful hotel and spectacular breakfast if I could give 10 stars I would"

"Really nice sized room, good breakfast and even on an incredibly busy weekend the staff was very nice and welcoming."

"We liked the size of the room, free parking, the managers special happy hour was a nice touch, along with the included breakfast. Would have liked to try to cooked to order egg station but were in a time crunch. Ambiance was nice, bartenders were great! Wish the beds were a little more comfortable but otherwise a nice stay!"

"The hotel was very clean and quiet. The bed was very comfortable. Staff was very pleasant. It was a very nice stay, conveniently close to the airport."

"Property looks recently renovated "

"Room was very clean. Bed was very comfortable. Big bathroom/shower area. Would definitely stay again"

"They had to change our room during late night after we had complaint on AC, but new room didn’t had enough amenities of microwave, stove and big refrigerator. We had to run to lobby to use microwave even for warming up milk. Staff had to consider this and please take care of maintenance. Apart from this bad experience, everything was good."