Hotel Dekat Towne Center Mall

"Great stay, exceeded our expectations !! Clean ,great breakfast comfy bed all around great stay!"

"Property was well maintained and clean "

"The property was very clean. At the front you have an option to self check in which was very smooth. The room was very clean and spacious. Best part was no carpet in the room. Ample of parking around the hotel and there is Dunkins and Dennys within the walk in distance."

"Was great time "

"Breakfast is from 6 to 9 but you have to get down there early, iIf you want to take advantage of the weak offerings. I watched two ladies load up, six plates of food and take them back to rooms while guests that were down in the kitchen area had to wait for these people that look like they may actually live there... the bacon was so thin, you could actually see through it.I'm not joking. Other than that, the rooms are spacious, very old and not updated but clean. It's pretty cold tonight and the...

"Okay for just a 24 hr stay!"

"Breakfast was typical, but unlike the other hotels, they had boiled eggs "

"Staffs are not trained to handle customers! They are very unprofessional and very rude."

"Great "

"They give me a room that had been used then changed me to a room that had bed bugs not happy at all poor staff and house keeping "

"We had a great era and the staff was amazing! Highly recommend"

"Easy to park, clean and comfortable "

"The room door wouldn't close when we arrived. Although we weren't happy to have to drag all our luggage back downstairs to the desk, the staff was super kind and gave us a new room immediately. Maintenance was on it right away. No complaints!"

"The breakfast has included with the price of the room outstanding it’s worth the price itself. We love the facility and we’ll always go back when we’re in Syracuse. "

"I enjoy the stay at the hotel. My only critique is that they do not offer a airport shuttle."

"Staff was great, breakfast on the weekend was excellent!! The breakfast menu was limited during the week. Unfortunately the pool has been out of order for weeks and we were not told this. The housekeeping was only available every other day and they didn’t bring towels, they had to be requested. The bed was also very hard & the pillows were awful. We ended up getting an air mattress & pillows from Walmart for sleeping. "

"Everything was great"

"The room was clean. The bathroom had no heat. The fire alarm went off and the front desk staff said not to worry. The fire department will probably come and the cute firefighters. "