Hotels near Town Square Metepec

"Very disappointed with the Hilton Santa Fe. I try to do my check in at 3:00pm and the staff said they did not have rooms available yet because they had "high occupancy". I was waiting for 45 minutes to get a room. The shower in the bathroom had an extremely unpleaseant smell like a pipe. On sunday afternoon the hotel rents the pool to the general public so ppl can drink, smoke and listen to music; therefore are many young people (not hotel guests) drinking alcohol and smoking at the main door waiting for their cars. I understand this is a new policy since 1 month ago as per concierge. It is extremely unpleasent to arrive at the hotel and find people drinking and smoking at the front door. I am definitley NOT going back to Hilton. There are better options (with similar rates) in the neighborhood like JW Marrito or Westin. "

"Great like always "

"The property is in a great location, very well-maintained, and the staff was amazing. The hotel has about 7 restaurants on premises and several options within walking distance of the hotel."

"Staff in lobby morning shift was always rude. Afternoon shift was lot better. Continental breakfast is awful and if you get there 15 min before it’s over they don’t refill so basically there will be nothing. Get there early. The floors between rooms on upper levels look a mess… breaking, cracking, pealing up, etc. they never had the gym open on time and when they’d unlock for me there were towels and paper all over, they don’t clean it often. It’s also just a small room- absolutely not a gym. Alberto was highlight of our trip. He was amazing taking us places and helping whenever he could. Floors in room were always sandy like they didn’t sweep or mop. "

"Nice bed food "

"Location staff"

"I keep coming back to this hotel. Excellent staff, lap pool, walking distance to El Batán Park where I can run, desk long enough for two people, just ask for an extra chair. "

"Great service"

"Great hotel"