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Diamond Hotel

Hartanah 2.0 bintang
Hotel di Bandar Torquay terdapat meja/kaunter hadapan 24 jam

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Ulasan

6.4 daripada 10

Kemudahan popular

  • Wi-Fi percuma
  • Parkir tersedia
  • Meja depan 24/7
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Tentang kawasan sekitar

Peta
27 Croft Road, Torquay, England, TQ2 5UD

Bergerak

  • Stesen Torquay - 14 minit berjalan kaki
  • Exeter (EXT-Lapangan Terbang Antarabangsa Exeter) - 43 minit memandu

Tentang hartanah ini

Diamond Hotel

Hotel terletak di Pusat Bandar Raya Torquay
Diamond Hotel menyediakan sarapan Eropah percuma dan banyak lagi. Kekal terhubung dengan akses Internet wayarles percuma di kawasan awam.
Manfaat lain di hotel ini termasuk:
  • Letak kenderaan sendiri (surcaj), meja/kaunter hadapan 24 jam dan kakitangan berbilang bahasa
  • Hartanah bebas asap rokok

Hartanah serupa

Kawasan BBQ/berkelah
The Trecarn Hotel
  • Wi-Fi percuma
  • Restoran
  • Sarapan tersedia
  • Perkhidmatan perniagaan
6.6 daripada 10, 777 ulasan
The Trecarn Hotel

Kemudahan hartanah

Internet

  • Tersedia di sesetengah kawasan awam: Wi-fi percuma

Tempat letak kenderaan dan pengangkutan

  • Tempat letak kenderaan di tapak hartanah (surcaj)
  • Letak kenderaan sendiri di tapak adalah terhad

Kemudahan

  • Meja/kaunter hadapan 24 jam

Perkhidmatan tetamu

  • Kakitangan berbilang bahasa
  • Pengemasan (mingguan)

Kebolehcapaian

  • Tiada lif

Lain-lain

  • Hartanah bebas asap rokok

Dasar

Daftar masuk

Masa mula daftar masuk: 15:00; Masa tamat daftar masuk: 22:00
Daftar masuk awal tertakluk kepada ketersediaan
Umur minimum daftar masuk - 18

Daftar keluar

Daftar keluar sebelum 10:00

Arahan daftar masuk khas

Kakitangan meja hadapan akan menyambut tetamu ketika ketibaan di hartanah

Kaedah akses

Kaunter hadapan dengan kakitangan

Haiwan peliharaan

Haiwan kesayangan tidak dibenarkan

Kanak-kanak dan katil tambahan

Kanak-kanak adalah dialu-alukan

Jenis bayaran hartanah

Maklumat penting

Untuk makluman anda

Bayaran tetamu tambahan mungkin dikenakan dan berbeza mengikut dasar hartanah
Pengenalan bergambar keluaran kerajaan dan kad kredit, kad debit atau deposit tunai mungkin diperlukan semasa daftar masuk untuk bayaran sampingan
Permintaan khas adalah tertakluk kepada ketersediaan semasa daftar masuk dan boleh dikenakan bayaran tambahan; permintaan khas tidak dapat dijamin
Hartanah ini menerima kad kredit
Hartanah ini dibersihkan secara profesional

Perkara yang kami harus menyebut

Hartanah ini tidak mempunyai lif
Dasar hartanah ini menolak tempahan tertentu untuk tujuan acara atau pesta berkumpulan, termasuk pesta untuk lelaki/bujang dan untuk wanita/belum bersuami sebelum perkahwinan
Hartanah ini mengalu-alukan tetamu daripada semua kecenderungan seksual dan identiti jantina (mesra LGBTQ+)

Hartanah juga dikenali sebagai

Richmond Hotel Torquay
Richmond Torquay
The Richmond Hotel Hotel
The Richmond Hotel Torquay
The Richmond Hotel Hotel Torquay

Soalan lazim

Adakah Diamond Hotel mesra haiwan kesayangan?

Tidak, haiwan kesayangan tidak dibenarkan di hartanah.

Berapakah fi parkir di Diamond Hotel?

Letak kenderaan sendiri tersedia dengan fi.

Apakah masa daftar masuk di Diamond Hotel?

Masa mula daftar masuk: 15:00; Masa tamat daftar masuk: 22:00.

Apakah masa daftar keluar di Diamond Hotel?

Daftar keluar adalah jam 10:00.

Di manakah terletaknya Diamond Hotel?

Terletak di Pusat Bandar Raya Torquay, hotel ini sejauh 10 minit berjalan kaki dari Pusat Persidangan Antarabangsa Riviera, Torquay Marina dan Teater Princess. Torre Abbey Sands dan Biara Torre juga dalam jarak 15 minit berjalan kaki. Stesen Torquay sejauh 14 minit berjalan kaki dan Stesen Torre sejauh 16 minit berjalan kaki.

Ulasan

Diamond Hotel Ulasan

6.4

6.8

Kebersihan

8.4

Lokasi

7.4

Kakitangan & perkhidmatan

4.4

Mesra alam

5.6

Keadaan hartanah & kemudahan
Penilaian 10 - Cemerlang. 63 daripada 313 ulasan
Penilaian 8 - Baik. 94 daripada 313 ulasan
Penilaian 6 - Boleh diterima. 51 daripada 313 ulasan
Penilaian 4 - Lemah. 42 daripada 313 ulasan
Penilaian 2 - Teruk. 63 daripada 313 ulasan

Ulasan

2/10 Teruk

Rob

Tidak sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Arrived at 9.00 Fri evening t He couldn't find any record of my booking, even after showing booking confirmation and reference. The place had a musty smell and a unclean feel to it. It looks as if there has been no attempts of upkeep at the property for years. I did not stay and found somewhere else to stay
Menginap 2 malam pada Okt 2025

4/10 Lemah

Paul

Mengembara bersama pasangan
Tidak sukakan: Kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
For the price we paid I was only expecting very basic accommodation - I think a comfortable bed and a warm shower are a minimum expectation whatever the price and on that basis it just about delivers. However, there was a very uncomfortable feeling throughout the whole stay, not helped by other residents coming and going noisily at all hours of the day and night, the shady looking characters hanging around nearby and the barely disguised drug deals we witnessed in the vicinity involving those residents. I don’t believe the hotel or staff had any involvement, but they may want to consider what sort of clientele they want to attract.
Menginap 2 malam pada Okt 2025

2/10 Teruk

AnnMarie

Tidak sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
We booked from sept 18-28 but left after 4 days and they would not give us a refund They said we’d have to contact Expedia to get a refund
Menginap 11 malam pada Sep 2025

2/10 Teruk

Donna

Mengembara bersama pasangan
Horrible
Menginap 1 malam pada Okt 2025

6/10 Boleh diterima

Tammy

Tidak sukakan: Keadaan hartanah & kemudahan, keselesaan bilik

Not the best by any means

We booked this for just a night away, we saw only 1 staff member (lady on reception) very helpful but other then that we saw no-one, the room we had was clean but very dated, toilet didnt flush properly,the lino on the floor wasnt fitted properly and had bubbles-persumable from an old leak, beckfast was free but the dining area put us off so decided against it, its a shame because it could be a lovely hotel if it had monry invested to make it more upto date. We visut torquay every few months but we wont be visiting this hotel again.
Menginap 1 malam pada Sep 2025

6/10 Boleh diterima

Quoc Hung

Menginap 1 malam pada Sep 2025

2/10 Teruk

Stella

Tidak sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
We stayed in the Richmand hotel. Well it was awful. Firstly it was filthy all over walls floors balconies. Pool not in use The Bar not in use no dining room breakfast is Croissants only on a tray on top the dirty bar just help your self. We had a balcony with decking all broken full of halls. The TV not in use. We payed £90 for absolutely nothing we will never stay there again. Please think before you say YES.
Menginap 1 malam pada Sep 2025

2/10 Teruk

Sarah

Tidak sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
DO NOT STAY HERE!! On arrival at the hotel in the evening we were told that the parking was £10 per night even though the website I booked through said free parking. We were then told that the lift was out of order, I have read reviews since stating other guests were also told this, but I don't believe that there even IS a lift at the hotel and the staff are told to lie. The girl at the reception was pleasant and polite and I felt sorry for her. There was a man skulking around reception acting strangly and staring at us the whole time we were checking in. We presumed was a member of staff, it was unnerving. We were then told we had to pay for the room (I had to check my bank to find that Expedia had only taken £8 when I thought that I had paid in full) I really wish I had checked the room before paying. As we struggled up the stairs with our luggage, the closer we got alongthe corridor, the dirtier the carpets and walls became. Our room was dingy, smelly and the carpet was disgusting. Old stains on the walls and carpets and cigarette burns on the bathroom window sill. All the furniture was damaged or broken. The bed sheets were dirty and smelt damp. There were lots of dodgy looking men hanging around in the corridor outside our room and we didn't feel safe. We felt that we couldn't stay and left after 10 minutes and booked into the local Travelodge which thankfully had a room available. I can't believe that this place is allowed to run as a hotel, its disgusting and needs
Menginap 3 malam pada Sep 2025

2/10 Teruk

Loyston

Tidak sukakan: Kebersihan, keadaan hartanah & kemudahan
Menginap 2 malam pada Sep 2025

6/10 Boleh diterima

Judy

Tidak sukakan: Kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Menginap 1 malam pada Sep 2025

2/10 Teruk

Hooi

Mengembara bersama keluarga
Tidak sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik

Worse hotel

There is limited parking space and no disable parking space. Inside tge building, it smell musty the front desk surface dusty and sticky. Only one person operate at the counter. Not able to speak to manager. The whole building looked dated, peeling paint, half hanging curtain at certain rooms( can see it from outside ). Guests are mostly drunk and loud even during day time. Outside the main door, there is a man keep approaching guests to give him cigarettes. Very intimidating. Receptionist not very helpful and knowledge able. Can't really answer my questions. Have to call Hotels.com if i require further helps.
Menginap 3 malam pada Sep 2025

8/10 Baik

Robert, Edmonton

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan
Required a lot of up and down climbing to get around
Menginap 4 malam pada Sep 2025

2/10 Teruk

Charlie

Mengembara bersama pasangan
Tidak sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
The place was terrible we had to wait for a room. The life was out of order the TV was not working we left early shocking hotel would not recommend to anyone.
Menginap 1 malam pada Sep 2025

4/10 Lemah

Hari

Tidak sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Menginap 3 malam pada Sep 2025

4/10 Lemah

Lewis

Mengembara bersama keluarga dan kanak-kanak
Sukakan: Kebersihan
Tidak sukakan: Kakitangan & perkhidmatan, kemudahan
I recently stayed at this hotel and had a very mixed experience. The gentleman on the night shift was extremely rude and arrogant – without doubt the most unpleasant member of staff I’ve ever come across in a hotel. However, the lady on reception in the morning was the complete opposite: very polite, helpful, and welcoming. The owner was also friendly and made an effort, which I really appreciated. That being said, they charge £10 per night for parking, which feels like daylight robbery, especially since you don’t even get a guaranteed parking space for that fee. The condition of the hotel itself isn’t great – it’s definitely in need of some attention – but for the price you pay, it’s decent value. Overall, the stay was acceptable thanks to the morning staff and the owner, but the night staff really lets the place down.
Menginap 2 malam pada Ogo 2025

8/10 Baik

sukhwinder

Mengembara bersama keluarga dan kanak-kanak, Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan
Excellent service by Hotel Staff
Menginap 1 malam pada Ogo 2025

2/10 Teruk

Samantha

Tidak sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
I’m not sure if it’s called the Richmond Hotel or Diamond Hotel, but either way, I would not recommend staying here. The place felt very dingy and was extremely noisy, making it hard to get a decent night’s sleep. The breakfast was disappointing, just toast and croissants, so if you want any real variety, you’ll need to go elsewhere. The worst part was the shower. It was like playing Russian roulette, swinging from scalding hot (the kind that burns your skin) to freezing cold without warning. Definitely not safe or comfortable. I wasn’t expecting luxury by any means, but wow… this was a real letdown. Save yourself the trouble and book somewhere else.
Menginap 3 malam pada Ogo 2025

4/10 Lemah

Ronald

Mengembara bersama keluarga dan kanak-kanak
Sukakan: Kebersihan, kakitangan & perkhidmatan
Tidak sukakan: Kemudahan, keadaan hartanah & kemudahan
Love the rustic and vintage style, and staff were pretty nice but IT REAAALLY needs renovation. Not satisfied with their breakfast 😆 and hell expensive. No lift. Shower on the 3rd flr was just us flowing like my pee 😆 (not joking). No free parking which is £5 per night. They have pool w/o warmer and cost £10 (I forgot if it's family already or per person , or per swim. Breakfast was just croissants, coffee & tea, and 2 kinds of fruit drinks-that was JUST it. No protein or salads, none. So yeah.. pretty needs good management. It was a lovely sight, and the room given to us has a balcony with a pretty overlooking sea site. 😍
Menginap 2 malam pada Ogo 2025

6/10 Boleh diterima

Sam

Tidak sukakan: Kebersihan
Hotel was basic and tidy and reasonably priced. However, it is in need of modernisation and the cleanliness could be better. For example, I had to clean the light switch after entering the room. They have also just opened the swimming pool which is a bonus and a basic breakfast is included.
Menginap 2 malam pada Ogo 2025

2/10 Teruk

Maureen

Work in progress

Before our stay I received an email confirming our booking for a Deluxe Double Ensuite room with a sea view. One day before our trip I received a call from HH Hotels informing me that if I had any questions just to call them. On our journey to the hotel I received another call telling me that the sea view room was no longer available. She said "You haven't paid yet and you booked with Hotels.com" I could have a Deluxe Double Ensuite room. We were given what could only be described as a hell hole in the basement near the fire escape. The route to exit was flooded. The carpet worn, the sink had major cracks which were black with mould and lack of cleaning, the shower had no door or curtain and again was disgusting. The velour headboard was thick with dust. I reported this and was moved to a small but slightly cleaner room. The door handle in the bathroom was broken and couldn't be used, therefore could not be closed. The shower was just no good at all , either scalding or very cold. The bed was comfortable. There were ample plug sockets. The chap on reception was there when we arrived at 2035 again for breakfast and late that same day. He was helpful and polite.
Menginap 2 malam pada Ogo 2025

4/10 Lemah

Heather

Mengembara bersama pasangan
Tidak sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Only nice thing was the view from the room window. Didnt get any sleep due to noisey residents partying until atleast 4am. Hotel desperately needing refurbishing depressive downstairs reception and dining areas. Website very misleading with facilities as there was no bar and no parking This hotel should be closed down as definitely not fit for purpose
Menginap 2 malam pada Ogo 2025

2/10 Teruk

Daniel

Mengembara bersama keluarga
Menginap 1 malam pada Ogo 2025

8/10 Baik

Raju

Mengembara bersama keluarga
Sukakan: Kakitangan & perkhidmatan, keselesaan bilik
Over all it’s ok only the shower pressure is to low need to repair or adjust room 34
Menginap 2 malam pada Ogo 2025

4/10 Lemah

Bethan

Sukakan: Kakitangan & perkhidmatan
Tidak sukakan: Keadaan hartanah & kemudahan
Menginap 1 malam pada Ogo 2025

10/10 Cemerlang

Claire

Menginap 3 malam pada Ogo 2025