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The Heritage Hotel

3.0 star property
Beachfront, with indoor pool

Choose dates to view prices

Photo gallery for The Heritage Hotel

Terrace/patio
Breakfast, lunch, dinner served; beach views
Exterior
Property grounds
View from property

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Pool
  • Housekeeping
  • Parking included
The current price is RM553
RM664 total
includes taxes & fees
14 Jul - 15 Jul

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Triple Room

1 bedroom, desk, iron/ironing board, free cots/infant beds

Triple Room

Highlights

Heating
Free cots/infant beds
Flat-screen TV
Separate bedroom
Private bathroom
Hairdryer
Coffee/tea maker
Electric kettle
  • 16 sq m
  • Sea view
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Double or Twin Room

1 bedroom, desk, iron/ironing board, free cots/infant beds

Double or Twin Room

8.4 out of 10
Very good
(13 reviews)

Highlights

Heating
Free cots/infant beds
Flat-screen TV
Separate bedroom
Private bathroom
Hairdryer
Coffee/tea maker
Electric kettle
  • 12 sq m
  • Beach view
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Superior Double Room

1 bedroom, desk, iron/ironing board, free cots/infant beds

Superior Double Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Heating
Free cots/infant beds
Flat-screen TV
Separate bedroom
Private bathroom
Hairdryer
Coffee/tea maker
Electric kettle
  • 5 sq m
  • Sea view
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Suite

1 bedroom, desk, iron/ironing board, free cots/infant beds

Deluxe Suite

Highlights

Separate dining area
Separate sitting area
Heating
Free cots/infant beds
Flat-screen TV
Separate bedroom
Private bathroom
Hairdryer
  • 12 sq m
  • Sea view
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Family Room

1 bedroom, desk, iron/ironing board, free cots/infant beds

Family Room

Highlights

Heating
Free cots/infant beds
Flat-screen TV
Separate bedroom
Private bathroom
Hairdryer
Coffee/tea maker
Electric kettle
  • Sleeps 5
  • 2 Double Beds and 1 Single Bed
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About the area

Map
The Heritage Hotel, Shedden Hill, Torquay, England, TQ2 5TY

What's nearby

  • Torre Abbey Sands - 1 min walk - 0.2 km
  • Princess Theatre - 5 min walk - 0.4 km
  • Torre Abbey - 8 min walk - 0.7 km
  • Inner Harbour - 9 min walk - 0.8 km
  • Babbacombe Beach - 4 min drive - 2.7 km

Getting around

  • Torquay Station - 10 min walk
  • Exeter (EXT-Exeter Intl.) - 38 min drive

Restaurants

  • ‪McDonald's - ‬8 min walk
  • ‪Loungers Visto Lounge - ‬4 min walk
  • ‪Costa Coffee - ‬12 min walk
  • ‪Calypso Coffee Company - ‬13 min walk
  • ‪Rock Garden Cafe Bar - ‬12 min walk

About this property

The Heritage Hotel

Hotel located in Torquay City Centre
You can look forward to free cooked-to-order breakfast, a terrace and an arcade/games room at The Heritage Hotel. This hotel is a great place to bask in the sun with a beachfront location and beachfront dining. The on-site restaurant, Appleby's Bar And Restaur, offers breakfast, brunch, lunch, dinner and ocean views. Free in-room WiFi and a bar are available to all guests.
You'll also enjoy the following perks during your stay:
  • An indoor pool
  • Free self-parking
  • A reception hall, meeting rooms and luggage storage
  • Outdoor furniture, a billiards/pool table and a TV in reception
  • Guest reviews give top marks for the helpful staff
Room features
All guestrooms at The Heritage Hotel offer comforts such as free WiFi and room service.
More conveniences in all rooms include:
  • Bathrooms with baths or showers and free toiletries
  • 20-inch flat-screen TVs with premium channels
  • Free infant beds, electric kettles and heating

Languages

Chinese (Mandarin), English, Polish, Romanian, Thai

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Interior entrance

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  • Pet-friendly
  • Free WiFi
8.4 out of 10, Very good, 1,010 reviews
The price is RM433
RM520 total
includes taxes & fees
13 Jul - 14 Jul
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free cooked-to-order breakfast available 7:30 AM to 10:00 AM on weekdays and 8:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Appleby's Bar And Restaur

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Indoor pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • Free cot
  • Indoor pool
  • Snack bar/deli

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Business services

  • Meeting rooms

Outdoors

  • On the beach
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • No lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Free cot

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 20-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Room service

More

  • Desk
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 9:00 PM
Late check-in subject to availability
Late check-in fee: GBP 10 for check-in between 10 PM and 8:00 AM
Minimum check-in age - 18

Check-out

Check-out before 10:30 AM

Special check-in instructions

The front desk is open daily from 8:30 AM - 9:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Late check-in fee: GBP 10 for check-in between 10 PM and 8:00 AM

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash

We should mention

This property does not have any lifts
Pool access available from 8:00 AM to 9:00 AM

Property is also known as

Heritage Hotel Torquay
Heritage Torquay
The Heritage Hotel Torquay, Devon
The Heritage Hotel Hotel
The Heritage Hotel Torquay
The Heritage Hotel Hotel Torquay

Frequently asked questions

Does The Heritage Hotel have a pool?

Yes, this property has an indoor pool. Pool access is from 8:00 AM to 9:00 AM.

How much does it cost to stay at The Heritage Hotel?

As of 10 Jul 2025, prices found for a 1-night stay for 2 adults at The Heritage Hotel on 14 Jul 2025 start from RM 553.31, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Heritage Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at The Heritage Hotel?

Self-parking is free at this property.

What time is check-in at The Heritage Hotel?

Check-in start time: 2:00 PM; check-in end time: 9:00 PM. Late check-in is available from 10 PM to 8:00 AM for a fee of GBP 10.

What time is check-out at The Heritage Hotel?

Checkout is at 10:30 AM.

Where is The Heritage Hotel located?

Located in Torquay City Centre, this beachfront hotel is in a shopping district and within a 10-minute walk of Princess Theatre, Torre Abbey Sands and Corbyn Beach. Torquay Marina and Riviera International Conference Centre are also within 10 minutes. Torquay Station is 10 minutes by foot and Torre Station is 18 minutes.

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The Heritage Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 96 out of 237 reviews
Rating 8 - Good. 83 out of 237 reviews
Rating 6 - Okay. 33 out of 237 reviews
Rating 4 - Poor. 16 out of 237 reviews
Rating 2 - Terrible. 9 out of 237 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
A good basic base for a short stay in Torquay
Stayed 4 nights in Jun 2025

10/10 Excellent

philip

Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel with great staff
Stayed 3 nights in May 2025

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The perfect location for Torquay beach and the Riviera Centre. Comfortable bed, friendly staff and a great breakfast - complete with sea view. Couldn't ask for more.
Stayed 1 night in Apr 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for money, great views
Stayed 2 nights in Nov 2024

8/10 Good

ravi

Liked: Staff & service, amenities, property conditions & facilities
Excellent location
Stayed 2 nights in Nov 2023

10/10 Excellent

Stacey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoyable stay

Clean, tidy and views impressive over the bay.
Stayed 1 night in Sep 2023

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Very close to the beachfront, with plenty of parking for visitors. Plenty of options for food nearby and still nice and quiet in the room after 10pm.
Stayed 1 night in Jul 2023

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic

In a word Fantastic The location, room and staff
Stayed 1 night in Jun 2024

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideal location for beach and shops. Lovely views from the bar area. Good restaurants nearby.
Stayed 7 nights in Jul 2023

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A really clean and friendly hotel. Excellent facilities and wonderful sea views. Great location a minute from the beach and promenade. Very friendly helpful staff. I recommend this hotel we had a lovely stay.
Stayed 1 night in Sep 2023

10/10 Excellent

Nigel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well situated for the town centre and within easy walking distance from the train station.

8/10 Good

Paul

Liked: Cleanliness, staff & service, room comfort

Would stay again

Nice location, no issues parking. Hotel rooms are a little tired and dated, but comfortable. Staff are lovely
Stayed 2 nights in Jan 2024

6/10 Okay

Gareth

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Ok just for a night while working in the area

Had to pay over £20 for parking our vans in car park as no room outside hotel, place was very tired smells a bit stale, staff were great, food was good, dog in room above me was barking late night, blokes shouting and arguing in corridor’s at 1am. Drunks in bar very loud, avoid if you are travelling with children.
Stayed 1 night in Oct 2024

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed for 3 nights. The staff were very friendly. Breakfast was good and what topped it up was the view whilst eating overlooking the sea. Room was quiet and comfortable. I would definitely stay again if I was in the area and I would recommend this hotel
Stayed 3 nights in Feb 2024

8/10 Good

Verified traveller

Liked: Cleanliness
Good
Stayed 1 night in Sep 2024

10/10 Excellent

Annette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely view, meals were good but like many old English properties getting up the stairs with large suit cases was a struggle (we are a bit older & travelling from Australia). Really loved it, the staff were friendly & helpful. Convenient to beach & Torre Abbey.
Stayed 2 nights in Sep 2023

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommended

Great location overlooking the sea. Helpful friendly staff and the room was well appointed, in good condition, warm and clean. Decent ensuite bathroom with a shower.
Stayed 1 night in Dec 2022

10/10 Excellent

Terence

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is almost perfect. King's room a great space with lovely views of the beach. 8 minutes to the Palace theatre and 10 to the marina.
Stayed 1 night in Aug 2022

8/10 Good

Giacinta

Liked: Cleanliness, staff & service
Really cute place, nice staff, could have been cleaner. Sheets were clean, but if you look with close eye, teapot could have used a wash, corners and nooks and crannies not sparkling. I would stay there again. Loved the view and the bed was comfortable.
Stayed 1 night in May 2023

10/10 Excellent

eugene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No elevators or lifts
Stayed 1 night in Oct 2024

8/10 Good

Lucy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely room and views

Fabulous views, lovely rooms and friendly staff, excellent food and close proximity to beach. Our stay was a little disrupted by workmen doing maintenence work, which we were warned of on arrival but still meant the lovely breakfast views we had booked for were not available. Walls were thin so could hear arguments into the early hours.
Stayed 2 nights in Jan 2024

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort

Saved by the pool

Two of the booked rooms were basically motel rooms which opened right into the car park. Both of which were right under the beer garden terrace which lead to lots of noise in the rooms. Niether of the motel style rooms had working heating, resulting in the staff having to provide a plug in radiator for one of them. This would have been fine except the rooms lacked accessible plugs in the first place. Notably there were also no fire evacuation details in either of the motel rooms. The rooms were showing their age and looked like they hadn't aged well. The only saving grace was the pool that the little one enjoyed as much as possible.
Stayed 4 nights in Dec 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Holiday.

Not that bad .
Stayed 4 nights in Oct 2022

4/10 Poor

Jacqueline

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pub not hotel.

Walls of room were so thin you could hear everything from surrounding rooms. Pool is in a badly dated and damaged state. Pool availability very limited. Breakfast options limited. Parking spaces very small. Hotel admin slack, they took my payment twice. Felt like a pub not a hotel.
Stayed 4 nights in May 2024

8/10 Good

GILLIAN

Liked: Cleanliness, property conditions & facilities, room comfort
Everything I expected
Stayed 3 nights in Nov 2022