Tonto Basin Hotels with Swimming Pool

"For the price they want, it’s not worth it. Too many in-room problems. Phone didn’t work. No lightbulb in nightstand light. Fireplace cover came off and it took almost an hour to respond. We told the maintenance guy that the phone wasn’t working, and he said he doesn’t do phones. The carpet by jacuzzi was soaked. We later learned that the water problem was repaired before our arrival. The next day we asked about the lightbulb, and was handed one by the same maintenance guy to do it ourselves, but it was not the right size bulb. The FD clerk at C/I, and the manager we lodged our complaints with just didn’t give a damn about us. Manager has no sympathy or empathy whatsoever for the guest thats helping them stay open. Staying at Motel 6 would be an upgrade to this place. They did offer a refund for the next two nights, but by then it was too late, and we couldn’t pack up and leave fast enough. King Luxury room far from luxury. The tv only faced the bed and was above the fireplace. They advertised 42” LED tv with premium channels. Beware….you have to pay for the premium channels separately. Stay far away from this “Inn”."

"Door lock broken. Refrigerator making excessive noise all night."

"Staff were friendly "

"Courteous staff "

"Yes"

"Nice place to stay "