Hotels near Tokyo Metropolitan Museum of Photography

"I’ve been to Japan 5 times and stayed in many hotels, but this was by far the most expensive and smallest room I’ve had. My friend and I booked a Superior Queen (we couldn’t afford a twin) and were disappointed. While the Shibuya location—right across from the station—is excellent, it feels like the cost went into aesthetics rather than practicality. The room has nice fixtures, a large Sony TV, a great mattress, and excellent pillows (though we couldn't get extra pillows), but it’s poorly designed for travelers. There are no proper hooks or racks for towels or clothes, and when we asked for a luggage rack, they sent someone to our room to tell us to store our suitcases under the bed. The shower had great pressure but a fully transparent door, making it impossible to use other bathroom facilities privately. Lighting was also too dim for tasks like makeup, and there was no portable mirror. Amenities were minimal: cups and a kettle were provided, but no tea or coffee unless requested—and even then, not included. Cleaning costs extra (though towels can be refreshed), which feels unreasonable at this price. The biggest issue was service. Staff were often unresponsive or overwhelmed (one time they were arguing in Japanese for about 10 minutes before acknowledging us, and we were the only customers), and most requests for basic amenities were denied. The only positive service experience was during checkout, when luggage storage was handled kindly."

"This is NOT a five-star hotel. There are reviews that state the hotel is a bit outdated and needs a refresher. That is an understatement. Just absolutely misleading. It is a 3 1/2 star hotel at best. An it would be just fine for a 3 1/2 star, but this is absolutely a disappointment believing you are getting and paying for a five star hotel. "

"A very average hotel in a great location. If you all want is a clean hotel close to Shibuya (in a quieter part) this is totally fine. I only spent one night here but it was fine. The room was a bit tired but no issues. WiFi worked. Shower was good. Bed was fine. Room was tiny but serviceable. "

"Although it is common that hotels are tiny in Japan. The room is very clean. The only thing missing since our room is located in an annex building, theirs is no water and ice dispenser. Location is within walking to Shibuya station, Shibuya Crossing, commercial and restaurants and airport limousine. Staff are welcoming. We did not use parking since we are travelling by gullet train, train and Uber."

"Excellent location in Shibuya. Great staff and rooms are very comfortable. Highly recommend."

"Excellent stay! Clean! Polite and helpful staff! Convenient location attached to train station!"

"Hotel Graphy has very funky common spaces. The staff are very friendly and being close to Shibuya station (10min walk was very convenient). The hotel has a great breakfast, try the smoked salmon and a man in a suit who serves beer and scoops the bubbles out during the 1hr free drinks period. The room was clean, as well as the shared bathrooms. The bed was comfortable and the room was able to open the window to get air in. As other reviews have noted, the room (no bathroom) is incredibly small. It was somewhat fun at the beginning but by day 5 was getting a bit old with only one person being able to get ready at a time and not being able to have the suitcase open and open the door. So just a note. We also wished we opted for the room with the bathroom (a) more space; and (b) if you wake up to go to the bathroom in the middle of the night the bright hallway and bathroom lights do not help with falling back to sleep. In general though, it was overall a positive experience. There is also a great breakfast spot nearby called Garden House Crafts. "

"location is very convenient, especially when you need to travel to Tokyo station and Haneda airport. But condition is a bit old, especially the lift and doors. The lift door did not sense I am getting in and the closing doors knocked over my hot coffee. No daily cosmetic/skin care kit provided like other hotels in Japan. Room door making sharp squeaking noise when closing. Beds are comfortable. "

"Very well located, clean nice size rooms and a view of Shibuya crossing!"