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Reviews of WIVC La Paloma Resort - Your Vacation Escape to Rosarito, Swimming Pool & Short Walk To The Beach

3.5 out of 5
WIVC La Paloma Resort - Your Vacation Escape to Rosarito, Swimming Pool & Short Walk To The Beach
Km 28.200 Carretera Tijuana a Ensenada, Playas de Rosarito, BC

Reviews

9.0

Wonderful

Rating 10 - Excellent. 17 out of 25 reviews" "
Rating 8 - Good. 5 out of 25 reviews" "
Rating 6 - Okay. 2 out of 25 reviews" "
Rating 4 - Poor. 0 out of 25 reviews" "
Rating 2 - Terrible. 1 out of 25 reviews" "

9.6/10

Cleanliness

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Condo is nice
Stayed 2 nights in Feb 2024
Response from Reservation Department on 14 May 2024
Thank you very much for your 5-star review, James. We are pleased you enjoyed your stay at WIVC La Paloma. We look forward to welcoming you to any WIVC Resorts as soon as possible. Sunny Greetings!

10/10 Excellent

sabina

Liked: Cleanliness, amenities, property conditions & facilities
The view and the location
Stayed 5 nights in May 2024
Response from Reservation Department on 13 May 2024
Thank you very much for your 5-star review, Sabina. We are pleased you enjoyed your stay at WIVC La Paloma. We look forward to welcoming you to any WIVC Resorts as soon as possible. Sunny Greetings!

10/10 Excellent

Jorge Dal

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The apartment is very confortable and very clean.
Stayed 5 nights in Apr 2024
Response from Reservation Department on 3 May 2024
Thank you very much for your 5-star review, Jorge Dal. We are pleased you enjoyed your stay at WIVC La Paloma. We look forward to welcoming you to any WIVC Resorts as soon as possible. Sunny Greetings!

10/10 Excellent

Yessenia, Santa Ynez

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Reservation Department on 30 Apr 2024
Thank you very much for your 5-star review, Yessenia. We are pleased you enjoyed your stay at WIVC La Paloma. We look forward to welcoming you to any WIVC Resorts as soon as possible. Sunny Greetings!

10/10 Excellent

Amando

Liked: Cleanliness, property conditions & facilities
Nice place for a relaxing weekend
Stayed 3 nights in Mar 2024
Response from Reservation Department on 19 Mar 2024
Thank you very much for your 5-star review, Amando. We are pleased you enjoyed your stay at WIVC La Paloma. We look forward to welcoming you to any WIVC Resorts as soon as possible. Sunny Greetings!

10/10 Excellent

Jessica

Stayed 3 nights in Dec 2023
Response from Reservations Department on 26 Feb 2024
Thank you very much for your 5-star review, Jessica. We are pleased you enjoyed your stay at WIVC La Paloma. We look forward to welcoming you to any WIVC Resorts as soon as possible. Sunny Greetings!

8/10 Good

Hardik

Travelled with group
Liked: Cleanliness, property conditions & facilities
Quiet and comfortable. Good place to take time off from city chaos.
Stayed 4 nights in Nov 2023
Response from Reservations Department on 11 Dec 2023
Thank you very much for your review, Hardik Gurav. We are pleased you enjoyed your stay at WIVC La Paloma. We look forward to welcoming you to any WIVC Resorts as soon as possible. Sunny Greetings!

10/10 Excellent

Rossalyn S

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Nov 2023
Response from Reservations Department on 28 Nov 2023
Thank you very much for your 5 Star review, Juan Antonio-Torres. We are pleased you enjoyed your stay at WIVC La Paloma. We look forward to welcoming you to any WIVC Resorts as soon as possible. Sunny Greetings!

10/10 Excellent

Andrea

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Nov 2023
Response from Reservations Department on 11 Nov 2023
Thank you very much for your 5-star review, Andrea Culpatan. We are pleased you enjoyed your stay at WIVC La Paloma. We look forward to welcoming you to any WIVC Resorts as soon as possible. Sunny Greetings!

10/10 Excellent

Jose Manuel, Lake Elsinore

Liked: Cleanliness, property conditions & facilities
Response from Reservations Department on 1 Nov 2023
Thank you very much for your 5-star review, Jose Manuel Chaidez. We are pleased you enjoyed your stay at WIVC La Paloma. We look forward to welcoming you to any WIVC Resorts as soon as possible. Sunny Greetings!

10/10 Excellent

Silvia

Just awesome
Stayed 2 nights in Oct 2023
Response from Reservations Department on 13 Oct 2023
Thank you very much for your review, Jaime Esparza. We are pleased you enjoyed your stay at WIVC La Paloma. We look forward to welcoming you to any WIVC Resorts as soon as possible. Sunny Greetings!

8/10 Good

Ana

Travelled with partner
Liked: Cleanliness, amenities
Propert was excellent , there was a problem w my reservation ? Expedia never comunícate very well w/ paloma property , Expedia never had a phone were Icould comunícate w you guys about my reservation the property office closed at five 5:00 pm so I have to wait & & waitvultil security card which was very helpful finnally cominite with world wide international about my stay & therir mang took care about my star that was around 11:00 pm we were tiers and text to go to bed this was a bad experience w/Expedia that never happens to me before i like to thank the personnel of la Paloma property they were very very helpfully w my stay
Stayed 2 nights in Sep 2023

8/10 Good

OMAR

Stayed 2 nights in Sep 2023
Response from Reservations Department on 2 Oct 2023
Thank you very much for your 5 Star review, OMAR. We are pleased you enjoyed your stay at WIVC La Paloma. We look forward to welcoming you to any WIVC Resorts as soon as possible. Sunny Greetings!

10/10 Excellent

Melati

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We’ve been coming to this resort for long time, we love it near the beach and safe. Our last visit, we have no hot water and found out the water heater was busted, they right away come and change it in no time. Excellent service. The only downside is the bed is as hard as a rock ha ha ha other than that everything else is clean. For sure we’ll be back again.
Stayed 2 nights in Sep 2023
Response from Reservations Department on 11 Sept 2023
Thank you so much Melati Deharo for your review We're delighted to hear that you love our beachfront location and feel safe during your stay.We sincerely apologize for the inconvenience you faced with the water heater during your last visit, but we're thrilled that our team was able to respond promptly and resolve the issue to your satisfaction. Our goal is to ensure that every aspect of your stay is enjoyable, and we're pleased to know you found our service excellent.Your feedback is essential to us, and we'll make sure to address this matter.Warm regards,

6/10 Okay

Steven

Liked: Cleanliness
Stayed 2 nights in Sep 2023
Response from Reservations Department on 11 Sept 2023
Thank you very much for the review, Steven Nim. We are pleased you enjoyed your stay at WIVC La Paloma Resort. We look forward to welcoming you to any WIVC Resorts as soon as possible. Sunny Greetings!

10/10 Excellent

BRUCE

Liked: Cleanliness, property conditions & facilities
Beautiful views and property clean and safe.
Stayed 3 nights in Aug 2023
Response from Reservations Department on 28 Aug 2023
Thank you very much for your review, Bruce Jackson. We are pleased you enjoyed your stay at WIVC La Paloma. We look forward to welcoming you to any WIVC Resorts as soon as possible. Sunny Greetings!

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, room comfort
Owners versus Guests
No one should ever approach a stranger napping non emergency on a vacation over a chaise lounge !!!! Put 2 reserve placards for the guests as they benefit you. Stop being so selfish.
Stayed 2 nights in Aug 2023
Response from Reservations Department on 11 Sept 2023
Thanks for your feedback.

10/10 Excellent

Martha

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2023
Response from Reservations Department on 21 Aug 2023
Thank you very much for the 5-Star review, Martha Ayard. We are pleased you enjoyed your stay at WIVC La Paloma. We look forward to welcoming you to any WIVC Resorts as soon as possible. Sunny Greetings!

2/10 Terrible

Wendy

Travelled with family
Disliked: Amenities
The property is Okay. But they need better communication with Expedia since they use them to book. Expedia has the worse customer service and this property cleans there hands and tells you that you need to call them. My reservation was all messed up I had to pay extra for another room. It was horrible weekend. Thanks to Expedia n la Paloma.
Stayed 2 nights in Jul 2023
Response from Reservations Department on 28 Jul 2023
Hello Wendy, the challenge with Expedia, as well as the check-in at WVIC La Paloma, is that on your reservation you selected only 1 Adult. When you arrived to check in, security at the resort was expecting 1 Adult, not 4 adults, and 1 youth, which is 5 occupants. The room you booked was a 1 bedroom with a maximum of 4 occupants. These numbers are clearly stated on Expedia as well as the WIVC website and if you entered the real number of guests you were bringing, Expedia would not have let you book that room. The mess up for your reservation, lies strictly with you, if you had entered the correct number of guests none of this would have been necessary. Even though you had made the error, the team at Royalty Travel and WIVC worked together even though the resort was fully booked, and got you another room at member rates, to help you out. The 1.0 Terrible rating you are giving to us is not justified and we did everything in our power to get you and your guests the accommodations you could have booked correctly in the first place.

10/10 Excellent

Sofia

Stayed 3 nights in Jul 2023
Response from Reservations Department on 2 Aug 2023
Thank you very much for your 5-star review, Sofia. We look forward to welcoming you to any WIVC Resorts as soon as possible. Sunny Greetings!

10/10 Excellent

Rocio

Stayed 3 nights in Jul 2023
Response from Reservations Department on 11 Sept 2023
Thank you very much for the 5-star review, Rocio Perez. We are pleased you enjoyed your stay at WIVC La Paloma Resort. We look forward to welcoming you to any WIVC Resorts as soon as possible. Sunny Greetings!

10/10 Excellent

Martha

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Excelente lugar para pasar unas vacaciones familiares
Stayed 3 nights in Jul 2023
Response from Reservations Department on 4 Aug 2023
Estimado Martha,Gracias por tu maravillosa reseña! Nos alegra mucho saber que tuvo unas excelentes vacaciones en familia en nuestro lugar. En La Paloma nos esforzamos por brindar experiencias inolvidables a nuestros huéspedes y es gratificante saber que lo hicimos contigo.Si planea regresar para disfrutar de momentos familiares más memorables en el futuro, esperamos recibirlo nuevamente. ¡Gracias por elegirnos como su destino de vacaciones!Atentamente!

10/10 Excellent

Lorena

Stayed 3 nights in Jul 2023
Response from Reservations Department on 21 Aug 2023
Thank you very much for the 5-Star review, Lorena Zepeda. We are pleased you enjoyed your stay at WIVC La Paloma. We look forward to welcoming you to any WIVC Resorts as soon as possible. Sunny Greetings!