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Reviews of Motel Via

2.5 out of 5
Motel Via
Via Rapida Oriente 13380, Colonia El Chamizal, Tijuana, BC

Reviews

7.6

Good

Rating 10 - Excellent. 146 out of 312 reviews" "
Rating 8 - Good. 75 out of 312 reviews" "
Rating 6 - Okay. 24 out of 312 reviews" "
Rating 4 - Poor. 16 out of 312 reviews" "
Rating 2 - Terrible. 51 out of 312 reviews" "

8.2/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2024

10/10 Excellent

Xavie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good room very spacious
Stayed 1 night in Mar 2024

10/10 Excellent

Rick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very private, clean and staff was very helpful. I felt very safe. Would definitely recommend and will be staying again next time im in TJ
Stayed 1 night in Mar 2024

10/10 Excellent

Jovan

Liked: Cleanliness, staff & service, property conditions & facilities
Loved it
Stayed 1 night in Mar 2024

10/10 Excellent

david

Liked: Cleanliness, staff & service, property conditions & facilities
The pool was nice and clean. Great time
Stayed 1 night in Feb 2024

10/10 Excellent

Raul

Liked: Amenities, property conditions & facilities
Everything
Stayed 1 night in Feb 2024

4/10 Poor

Maria I

Disliked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jan 2024

6/10 Okay

Paul

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing good. Dirty and nails coming out of the ground
Stayed 1 night in Jan 2024

10/10 Excellent

Grace

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay, clean place
Good time here at motel via. Great service highly recommend this place.
Stayed 1 night in Dec 2023

2/10 Terrible

Marisol, Goodyear

Disliked: Cleanliness, staff & service

8/10 Good

Ronald

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2023

6/10 Okay

Thomas

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Ruben

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely the greatest service I’ve ever had thank you
Stayed 3 nights in Nov 2023

10/10 Excellent

Enrique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Enrique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

8/10 Good

Jorge

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel room, staff was ok, locatiok sucks.
Stayed 2 nights in Oct 2023

10/10 Excellent

Mahomedalid

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 1 night in Sep 2023
Response from Motel via on 18 Oct 2023
Gracias por hospedarse con nosotros, lo esperamos proximamente

10/10 Excellent

Maria

Stayed 1 night in Sep 2023
Response from Motel via on 18 Oct 2023
Gracias por hospedarse con nosotros, lo esperamos proximamente

10/10 Excellent

Ronald

Stayed 1 night in Aug 2023
Response from Motel via on 18 Oct 2023
Gracias por hospedarse con nosotros, lo esperamos proximamente

10/10 Excellent

Enrique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Motel via on 18 Oct 2023
Gracias por hospedarse con nosotros, lo esperamos proximamente

8/10 Good

JOSE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good stay
we had a very peaceful stay at via motel , traffic is very heavy but that is everywhere in Tijuana , motel is very clean and staff very friendly
Stayed 3 nights in Aug 2023
Response from Motel via on 18 Oct 2023
Gracias por hospedarse con nosotros, lo esperamos proximamente

10/10 Excellent

Rosa

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice place to spend the night. Really clean and homey.
Stayed 1 night in Aug 2023

6/10 Okay

Milena

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Motel is nice, clean and newly renovated - but check in is simply unacceptable! NOBLDY speaks any english:, no explanations in English neither - nor in the room, not outside; driveway is narrow for one car only - so poorly designed! Office is unfriendly, they communicate with you thru a tiny transfer window, with black tinted glass- right next to the very busy highway - cannot hear or see anything.., No extra pillows, blankets, very few towels..
Stayed 1 night in Aug 2023

2/10 Terrible

Jesus

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I couldn’t bring guest over I had rented the room for three days and I brought over some friends so we could get dress for a concert we were going to and the employee told me I had to pay to let them inside my room to change and I said no immediately they closed the garage where I had my truck parked and they told me that I couldn’t take out my stuff until I paid . My guest got embarrassed and sad because they felt it was there fault when it wasn’t so I talked to the front desks and she was very rude so I left without a refund
Stayed 2 nights in Aug 2023

8/10 Good

marwan

Stayed 1 night in Jul 2023

10/10 Excellent

Mahomedalid

Travelled with family
It’s ok
Stayed 1 night in Jun 2023

10/10 Excellent

Paul

Stayed 1 night in Jun 2023

10/10 Excellent

Layla, Las Vegas

Liked: Cleanliness, staff & service

10/10 Excellent

Patrick

Stayed 1 night in May 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location for a siesta
Arrived in evening about 9pm. Reservation was located quickly and check-in was quick and efficient. There food available, which is good. No other food option available with the exception of a gas station mini mart. Hotel is more of a motor inn. Your room is above your garage. Staff was accommodating and spoke English. The room was very spacious. Very modernistic shower, not for the modest it is clear glass and fully visible from the main room. Nice touch it did have a couch. Location is on a main highway. I would stay again.
Stayed 1 night in May 2023

2/10 Terrible

Rodolfo

Stayed 1 night in Apr 2023

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2023

8/10 Good

Francisco

Travelled with group
Liked: Staff & service
The property was in the middle of a road that is a lot of traffic. the only thing that was inconvenient was that you don't get to have a personal key to access your room. , but the services was good.
Stayed 1 night in Mar 2023

10/10 Excellent

CECILIA

Stayed 1 night in Mar 2023

2/10 Terrible

Stephen

Liked: Property conditions & facilities
Disliked: Staff & service
Hotel tj While the reviews were decent for this place, this is unlike any other hotel I have ever stayed in. And I will say the price was the tantalizing aspect for this property. 1- Be warned: You check in in the driveway next to the highway. It’s loud and you cannot understand the staff because they are on the other side of glass talking to you through an old microphone. My language barrier did not help either. 2- You do not get a key. Every room has a private garage which the front desk has to operate for you in order to enter you room. Once you are in the room, you can lock the door behind you. But not having a key bothers me. 3- The room itself appeared very clean and had a unique modern style to it. However, my room was advertised as “Smoke Free.” The room stunk of old cigarets. The comforter and sheets had multiple cigarette burns. The mattress protector had a large yellow/brown stain on it. All of the bedding and pillows appeared old and worn. No battery’s in the remote. The room service menu had graffiti in it. As the evening went on, there was a sewer smell that I found to be emanating from the drains in the shower and sink. The wifi information was incorrect. 4- I ordered a pizza from room service. When I got it, there was a puddle of liquid that soaked all of the crust which made the pizza a soggy mess. 5- I couldn’t handle the cigarette and the sewage odor, it made it unbearable. I ended up leaving
Stayed 1 night in Mar 2023

8/10 Good

Sergio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

10/10 Excellent

Jose

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was fantastic and private quiet can't beat it
Stayed 1 night in Jan 2023

2/10 Terrible

Todd

10/10 Excellent

Jose

Stayed 1 night in Nov 2022

8/10 Good

kt

Stayed 1 night in Nov 2022

8/10 Good

Armando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2022

6/10 Okay

FRANCISCO

Disliked: Staff & service
Customer service was horrible

10/10 Excellent

Ramiro

Travelled with family
Privacy
Stayed 1 night in Oct 2022

8/10 Good

Ernesto

Stayed 1 night in Oct 2022

2/10 Terrible

Samabarti

Stayed 1 night in Sep 2022

2/10 Terrible

Kraig

Stayed 1 night in Sep 2022

10/10 Excellent

Gloria, Tucson

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the private garage
Stayed 1 night in Sep 2022

2/10 Terrible

Juan

Disliked: Staff & service
Stayed 1 night in Sep 2022

2/10 Terrible

Noe

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They did not respect my reservation. They told me that because I arrived at 8 at night..
Stayed 1 night in Sep 2022