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Hotel Palacio Azteca
3.5 star property

Comfortable hotel near Plaza Rio Commercial Center

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your current months are May, 2024 and June, 2024.
May 2024
June 2024

Hotel Palacio Azteca

Photo gallery for Hotel Palacio Azteca

Lobby
Terrace/patio
Property entrance
In-room safe, desk, blackout curtains, iron/ironing board
Buffet

Overview of Hotel Palacio Azteca

VIP Access
Reviews
8.0

Very good

Highlight
  • Offers an outdoor pool. Only 5% of properties have this in Tijuana.

Popular amenities

  • PoolPoolPool
  • SpaSpaSpa
  • Breakfast availableBreakfast availableBreakfast available
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi
  • RestaurantRestaurantRestaurant

Check out the area

Map
Blvd Cuauhtemoc Sur N.213, Col davila, Tijuana, BC, 22400
  • Popular LocationRestaurant Mexicano1 min walk
  • Popular LocationSan Ysidro Transit Center Station15 min drive
  • Popular LocationIris Avenue Trolley Station19 min drive
  • Popular LocationH St Trolley Station20 min drive
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Room options

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Shower/bath combination
Hairdryer
Private bathroom
  • 45 sq m
  • City view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Suite

In-room safe, desk, blackout curtains, iron/ironing board

Suite

Highlights

Private hot tub
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Shower/bath combination
Hairdryer
Private bathroom
  • 60 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Queen Bed

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 1 Queen Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Shower/bath combination
Hairdryer
Private bathroom
  • 35 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Room

In-room safe, desk, blackout curtains, iron/ironing board

Superior Room

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Shower/bath combination
Hairdryer
Private bathroom
Cable channels
  • 60 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

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About the area

Tijuana

Hotel Palacio Azteca is located in Downtown Tijuana, a neighbourhood in Tijuana, and is in a shopping district and near the airport. Travellers eager for a bit of culture can stop by Centro Cultural Tijuana, while those who have shopping on the agenda may want to visit Plaza Rio Commercial Center and Paseo Chapultepec. Looking to enjoy an event or a match while in town? See what's going on at Estadio Caliente.
Visit our Tijuana travel guideOpens in a new window

What's nearby

  • Plaza Rio Commercial Center - 14 min walk
  • Centro Cultural Tijuana - 18 min walk
  • Paseo Chapultepec - 18 min walk
  • San Ysidro Border Crossing - 4 min drive
  • Estadio Caliente - 4 min drive

Getting around

  • Beyer Blvd Trolley Station - 16 min drive
  • San Diego Santa Fe Depot - 20 min drive
  • Tijuana, Baja California Norte (TIJ-General Abelardo L. Rodriguez Intl.) - 13 min drive

Restaurants

  • Tacos las 3 Salsas - 2 min walk
  • Barbas Cakes & Coffee - 4 min walk
  • Public House Tj - 3 min walk
  • Restaurant Mexicano - 1 min walk
  • Tea Spot - 3 min walk

About this property

Hotel Palacio Azteca

Family-friendly hotel near Plaza Rio Commercial Center
Located close to Paseo Chapultepec and Centro Cultural Tijuana, Hotel Palacio Azteca provides a free return airport shuttle, a terrace and a garden. Treat yourself to a sports massage or other spa services. Be sure to enjoy a meal at Ixchel Restaurant, the on-site buffet restaurant. Stay connected with free in-room WiFi, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices), and guests can find other amenities, such as dry cleaning/laundry services and a bar.
You'll also find perks such as:
  • Swimming pool with sunloungers and pool umbrellas
  • Free self-parking and valet parking
  • Full breakfast (surcharge), an outdoor pool and babysitting (surcharge)
  • Concierge services, a 24-hour front desk and a lift
  • Guest reviews say good things about the helpful staff and location
Room features
All 201 rooms offer comforts such as air conditioning, in addition to thoughtful touches such as free WiFi and safes. Guests reviews give good marks for the clean rooms at the property.
More amenities include:
  • Bathrooms with shower/bath combinations and free toiletries
  • Flat-screen TVs with cable channels
  • Childcare services, daily housekeeping and desks

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle on request
  • Beach shuttle (surcharge)
  • Free secured, uncovered self parking on site
  • Free secured, covered valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM–noon for a fee: MXN 150 for adults and MXN 150 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Ixchel Restaurant

Things to do

  • Gym
  • Outdoor pool
  • Spa tub

Family friendly

  • In-room babysitting
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 7 meeting rooms
  • Computer station
  • Conference centre (5,000 square foot of space)

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Hot stone massages
  • In-room massages
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 7 floors
  • Ballroom
  • Banquet hall
  • Building
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

  • Fee for full breakfast: from approximately MXN 150 for adults and from MXN 150 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, a first aid kit and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The name on the reservation must match the name on the guest's photo identification provided at check-in.

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
The seasonal pool will be open from January to December
Pool access available from 9:00 AM to 8:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Azteca Hotel
Hotel Azteca
Hotel Palacio Azteca
Hotel Palacio Azteca Tijuana
Palacio Azteca
Palacio Azteca Tijuana
Hotel Palacio Azteca Hotel
Hotel Palacio Azteca Tijuana
Hotel Palacio Azteca Hotel Tijuana

Frequently asked questions

Does Hotel Palacio Azteca have a pool?

Yes, this property has an outdoor pool. Pool access is from 9:00 AM to 8:00 PM.

How much does it cost to stay at Hotel Palacio Azteca?

As of 19 Apr 2024, prices found for a 1-night stay for 2 adults at Hotel Palacio Azteca on 17 May 2024 start from RM 460.95, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Palacio Azteca pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hotel Palacio Azteca?

Self-parking and valet parking are free at this property.

What time is check-in at Hotel Palacio Azteca?

Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hotel Palacio Azteca?

Checkout is at noon.

Does Hotel Palacio Azteca provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs on request.

Where is Hotel Palacio Azteca located?

This family-friendly Tijuana hotel is located near the airport, within 1 mi (2 km) of Plaza Rio Commercial Center, Centro Cultural Tijuana and Paseo Chapultepec. Galerias Hipodromo and Estadio Caliente are also within 3 mi (5 km).

Hotel Palacio Azteca Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 482 out of 1000 reviews" "
Rating 8 - Good. 237 out of 1000 reviews" "
Rating 6 - Okay. 109 out of 1000 reviews" "
Rating 4 - Poor. 71 out of 1000 reviews" "
Rating 2 - Terrible. 101 out of 1000 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Travelled with family, Travelled with partner, Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
5 star treatment
Stayed 1 night in Mar 2024

10/10 Excellent

Jesus Rodríguez

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly workers
Stayed 1 night in Mar 2024

10/10 Excellent

ABIGAIL

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

2/10 Terrible

Claudia

Stayed 2 nights in Mar 2024

4/10 Poor

MARIA, ORANGE

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
They say breakfast included but they fail to say you only get bread, coffee, and fruit. You have to pay “extra” for the actual served made to order food. The VIP upgrades are not worth it at this hotel.
Stayed 1 night in Feb 2024

10/10 Excellent

Samvel

Stayed 5 nights in Dec 2023

2/10 Terrible

Alma

Travelled with partner
Disliked: Cleanliness, staff & service, amenities
Stayed 2 nights in Dec 2023

10/10 Excellent

Homero

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

4/10 Poor

George

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Rooms were not clean. Poor water pressure. Limited dining around hotel.
Stayed 2 nights in Dec 2023

10/10 Excellent

Carlos, Long Beach

Stayed 1 night in Nov 2023