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Hôtel Ermitage

4.0 star property
Immersed in natural surroundings with joy-inducing activities, guests savor regional specialties at two distinct restaurants on the property

Choose dates to view prices

Hôtel Ermitage sits on tranquil lake shores offering a perfect retreat. Visitors can play a round of golf, book a rejuvenating treatment at Spa Quatre Terres, or relax poolside with sun loungers and cocktails from the bar.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
The current price is RM1,116
RM1,249 total
includes taxes & fees
25 May - 26 May
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About this property

Hôtel Ermitage

  • Upscale family-friendly hotel by the lake
  • Consider a stay at Hôtel Ermitage and take advantage of an adjacent golf course, a poolside bar and a terrace. Tee up with amenities, such as a driving range, golf lessons and a golf clubhouse, at this hotel. Indulge in hydrotherapy, a facial and a body wrap at the on-site spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner and Regional cuisine. Enjoy the gym, as well as activities, such as basketball and volleyball. Stay connected with free in-room WiFi, and guests can find other amenities, such as shopping on-site and a garden.
  • Additional perks include:
    • A seasonal outdoor pool and an indoor pool, along with sunloungers and pool umbrellas
    • Free self-parking and valet parking
    • Limo/town car service, buffet breakfast (surcharge) and free bike hire
    • An indoor tennis court, an electric car charging station and access to a nearby health club
  • Room features
  • All 80 rooms offer comforts, such as 24-hour room service and laptop-compatible safes, in addition to perks, such as air conditioning and bathrobes.
  • More conveniences in all rooms include:
    • LED light bulbs and eco-friendly cleaning products
    • Bathrooms with designer toiletries and shower/bath combinations
    • Flat-screen TVs with satellite channels
    • Childcare services, daily housekeeping and electrical adapters/chargers

Awards and affiliations

  • Eco-certified property
  • This property participates in Green Key (Foundation for Environmental Education) – a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Similar properties

Seasonal outdoor pool, pool loungers
Hilton Evian-les-Bains
Evian-les-Bains
  • Pool
  • Spa
  • Pet-friendly
  • Free Wi-Fi
8.4 out of 10, Very good, 1,000 reviews
The price is RM653
RM742 total
includes taxes & fees
31 May - 1 Jun
Hilton Evian-les-Bains
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Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight

Contactless check-in and check-out are available

Minimum check-in age - 18

Check-out

Check-out before noon

Contactless check-out

Special check-in instructions

This property offers transfers from the cruise terminal and train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 2 November to 17 April:
  • One of the swimming pools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 35 per pet, per day

Service animals are welcome, and are exempt from fees

Welcoming dogs and cats only

1 total pets

Pets cannot be left unattended

Food and water bowls are available

Children and extra beds

Children are welcome

Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.25 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 30 per person
  • Pet fee: EUR 35 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
The seasonal pool will be open from 17 April to 01 November
Reservations are required for golf tee times, massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Frequently asked questions

Does Hôtel Ermitage have a pool?

Yes, this property has an indoor pool, an outdoor pool and a children's pool. One of the swimming pools is closed seasonally each year from November 2 until April 17.

How much does it cost to stay at Hôtel Ermitage?

As of 20 May 2026, prices found for a 1-night stay for 2 adults at Hôtel Ermitage on 25 May 2026 start from RM1,116, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hôtel Ermitage pet-friendly?

Yes, this property allows cats and dogs (limit 1 total). There's a fee of EUR 35 per pet, per day. Service animals are exempt from fees.

How much is parking at Hôtel Ermitage?

Self-parking and valet parking are free at this property.

What time is check-in at Hôtel Ermitage?

Check-in start time: 3 PM; check-in end time: midnight.

What time is check-out at Hôtel Ermitage?

Checkout is at noon.

Where is Hôtel Ermitage located?

This family-friendly Neuvecelle hotel is located on a lake, within a 15-minute walk of Source Cachat and Évian-les-Bains Port. Palais Lumieres and Evian Thermal Spa are also within 1 mile (2 km). Evian-les-Bains (XEB-Evian-les-Bains Train Station) is 24 minutes by foot and Évian-les-Bains Station is 24 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.4

Exceptional

9.8

Cleanliness

9.0

Location

9.4

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 86 out of 117 reviews
Rating 8 - Good. 25 out of 117 reviews
Rating 6 - Okay. 3 out of 117 reviews
Rating 4 - Poor. 3 out of 117 reviews
Rating 2 - Terrible. 0 out of 117 reviews

Reviews

Verified

10/10 Excellent

Youngbae

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent services by staffs.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We decided to stay at this hotel at the last min, and we are so happy we did. The grounds are absolutely gorgeous, the staff was pleasant and most were able to speak English. There are several tennis courts behind the hotel, and a small Futsal pitch as well. My boys were delighted to be able to kick the footballs around while we stayed here. This will definitely be our go to hotel when we return to Evian-les-Bains.
Stayed 3 nights in Aug 2023
Verified

10/10 Excellent

Asli

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location great staff. We had wonderful time and definitely come back.
Stayed 2 nights in Aug 2024
Verified

8/10 Good

Adel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite, good view location
Stayed 3 nights in Jan 2023
Verified

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly Recommend

Excellent stay - loved pretty much everything. Great location
Stayed 3 nights in May 2023
Verified

10/10 Excellent

Sevda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely perfect resort for families with small children. The service is excellent. The staff is lovely. I loved it so much that I extended our stay a second night. Highly recommend!
Stayed 1 night in Oct 2023
Verified

8/10 Good

Julia

Liked: Cleanliness, amenities, property conditions & facilities
The hotel is a super cosy, surrounded by beautiful park, offering amazing view and has super convenient options to reach the town (funicular or free shuttle). Staff at the reception and bar super nice, good breakfast, however disappointing restaurant (both service and food)
Stayed 1 night in Aug 2023
Verified

10/10 Excellent

Nabil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Many thanks for the reception staff
Stayed 2 nights in Sep 2022
Verified

8/10 Good

Heather

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel with lots of amenities. After 5 nights the evening dining options felt limited. It is a child friendly hotel do steer clear if you want a quiet nights sleep and a relaxing time around the pool. Could do with an adult only pool.
Stayed 5 nights in Jul 2025
Verified

10/10 Excellent

Linda

Liked: Cleanliness, amenities, property conditions & facilities
Excellent
Stayed 10 nights in Jan 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Upscale. Family friendly. Safe & quiet.
Stayed 4 nights in Jul 2023
Verified

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Peaceful

It more than met our expectations. Peaceful and quiet.
Stayed 4 nights in Sep 2022
Verified

8/10 Good

Julien

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Chambre propre et parc très bien. Restaurant un peu cher
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

laetitia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Chambre propre et bien équipée, personnel au top a l'écoute et attentionné, spa très bien et restaurant très bon
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Kadi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Meilleure expérience hôtelière. Personnel très avenant. Propreté des lieux. Qualité des repas. L’établissement lui même ainsi que les facilities. Tout était au point. À refaire !
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

laurent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superbes cadre et panorama .
Stayed 4 nights in Aug 2025
Verified

10/10 Excellent

Fabrice

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent séjour !
Stayed 2 nights in Jul 2025
Verified

4/10 Poor

Peter

Liked: Cleanliness
Disliked: Room comfort

Heizung im Zimmer defekt

An der Reception waren die Personen nicht hilfsbreit für Tipps in der Umgebung. Das Zimmer war extrem kalt. Mechaniker versuchte die Heizung zu reparieren. Wir erhielten eine zweite Decke für die Nacht. WC Rollenhalter war nicht richtig fixiert.
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

dominique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Un séjour parfait

Exceptionnel sans aucun doute
Stayed 8 nights in Aug 2024
Verified

10/10 Excellent

Iben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Luksuriøs afslapning

Virkelig enestående service. Meget venligt personale. Lækker mad. Enormt hyggeligt og nydelig faciliteter. Masser af plads til afslapning og at nyde livet. Gode store værelser.
Stayed 3 nights in Jul 2024
Verified

10/10 Excellent

Andreas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es war ein sehr schöner Aufenthalt. Schöner Blick auf den Genfer See, tolle Parkanlage. Wir kommen gerne wieder.
Stayed 3 nights in Aug 2023
Verified

10/10 Excellent

Niklaus

Liked: Cleanliness, staff & service, property conditions & facilities
Alles war super!
Stayed 1 night in Jul 2023
Verified

10/10 Excellent

Christophe

Liked: Cleanliness, staff & service, property conditions & facilities
Le TOP
Stayed 1 night in Jul 2023
Verified

10/10 Excellent

Akiko

Liked: Cleanliness, staff & service, property conditions & facilities
Une des plus belle vue! C'était le lieu que l'on vedrait venir en répétition
Stayed 1 night in Jun 2023
Verified

8/10 Good

Philippe

Liked: Cleanliness, property conditions & facilities, room comfort
L’hôtel et le parc sont merveilleux, le personnel de la réception gentil et disponible. En revanche, de l’avis des clients comme de l’équipe, il pourrait y avoir plus de serveurs au restaurant. Pas de distribution de serviettes à la piscine le lundi de Pentecôte…
Stayed 1 night in May 2023