Hotel Dekat The Village Shops

"Close to the attractions"

"Some of the staff seemed new and not well trained. The service was not very polite, the check-in process took a long time, and they forgot to give me my room key card. (checked in 5/26 8pm)"

"Room was updated and very clean, staff was friendly and helpful and all shops,stores,restaurants were a block away no need to drive"

"Best breakfast we have had at a hotel in Gatlinburg"

"Everything was just as it was advertised!! I was there with the Viper Owners Association for the weekend, running the Tail of the Dragon and it was perfect for that. Also, has enclosed parking which worked out great for us. Will be back next year!!"

"Clean room. Easy walking distance. Front desk staff very helpful."

"Good parking"

"The room was very clean and fresh / The staff was very kind and helpful."

"Fantastic!! Loved the balcony on the water the room was spacious and getting in and out with a door code made it a breeze not to keep up with a key. The breakfast was over the top delicious the French toast, blueberry pancakes and coffee was outstanding!! The dinner was even better, hats off to their chef hang on to these people and don't ever let them go!! Stephanie the bartender made us feel extremely welcomed and man can she whip up some fantastic drinks. Mandie was new and she provides...

"Somewhat my fault for not recognizing this is sort of a hybrid Bed and Breakfast/VRBO type facility. Expedia did not really make that clear. Requires signing up for check-in web app to get entry code. No on-sight desk staff. Not a problem, but should be more prominent on Expedia listing. Promised evening dining options were not available due to apparent staff turnover. We had hoped to have a quick evening dining option that did not require driving/parking in Gatlinburg (roughly 1 mile...

"It was a decent stay, the thing that was bothersome was at night you really notice how loud the ac unit is plus you can hear the one above your window too. Its off the main strip but convenient to everything. We would probably stay again."

"The hotel has enough amenities that you wouldn't even have to leave if you didn't want to. I've wanted to stay at this hotel for years, and finally got to. There's 2 restaurants, a bar, outdoor areas to sit and play corn hole, a pool that's great for kids etc. The property is beautiful with lots of flowers, and has great views of the mountains. I'd love to stay here again."

"Nice place was easy to get to the strip"

"Good location and service"

"All good stuff"

"It was great pools , fire pits , parking, room very clean ! Loved it there"

"Great location, great service, awesome breakfasts, clean, spacious well designed room, profesional stuff!"

"Large clean room. Not much of a lobby. No breakfast. Free parking. Good value for a 2.5 star property"

"Good location to move the town and National park"