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"Clean room Staff Family-friendly"

"Was not impressed by this resort the staff was unfriendly. The amenities were so spread out, not able to find all of them. I won’t be staying there again."

"The bar and restaurant was fabulous. The staff was very helpful and attentive. The free laundry room with free soap was a huge plus. The location was exactly what we needed for our event at the convention center."

"There were activities for everyone , but no my room didnt have a view of the beach "

"This was a great resort and I absolutely loved the decor! So well done! Lots of food options, just no sit down restaurant seating but that kind of fit with the theme anyway. No doubt there is closeby. Had a great time and would definitely go back"

"The hotel was conveniently located near my meeting. The bathroom was remodeled but the entire hotel needs to be updated."

"Everything was bad even customer service"

"Love it! Great stay for families "

"First let me say the staff at the Westin were very nice. Be aware this hotel is at the top of a hill. We found it hard to find the main entrace when we arrived. We weren't the only guests who had this problem. We were on the 69th floor. Our room was very noisy. The elevator could be heard every time it ran. Sounded like a subway train. There was a weird woo noise that went on and off every 15 seconds or so the whole time we were in the room. The next day we asked for a different room. We were moved to the 27th floor. No more woo sound, quieter elevator. The bathroom was somewhat dirty. There were some hairs stuck to the walls and on the floor, and spots of something splattered on a wall. Other than that the room was clean and comfortable. The hair and splatter were still there after housekeeping cleaned the room for us one morning. The gym is very nice. The pool it's self was nice. We went in the evening. There were several large cockroaches wondering around the pool area. Some of the large tiles around the pool were loose. There was a bottle of Southern Comfort lying abandoned in the shadows along the wall. Something is going on with the elevator doors rubbing against the elevators. The decals on them are being scratched off. Sadly the potted trees framing the stairs outside are dying due to lack of watering. I wouldn't go back to the Westin because of all this considering what they charge. I also wouldn't recommend staying there."