Hotel berdekatan The Shoppes at Chino Hills

"Breakfast was good, the room was clean, parking was fine, staff was professional and kind, attentive."

"Good"

"TLDR: Poor customer service, musty smell, dirty room. Showed up to the hotel and there was nobody to check us in. We waited in the lobby by the front desk for half an hour until a worker strolled in holding a bag of Taco Bell lol. We'd been spamming the front desk phone with calls to try to get someone's attention, walked the entire first floor looking for someone, and there was NOBODY. The lobby had like 5 other people sitting on the floor and laying on the bell hop carts because we were...

"Good"

"We had a wonderful stay here! The room was exceptionally clean. The staff were incredibly friendly and helpful throughout our stay. Highly recommend!"

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"It was always a clean room and a great place to stay"

"The location was great! As well as the staff, breakfast, room itself, and surrounding businesses. I'd love to come back."

"Great location will definitely come back."

"Was good thank you"

"Floor was dirty.vending machine did not work the only thing that worked was the ice machine there was a whiskey bottle under the bed"

"Easy check-in process and plenty of parking available. The room was clean and decent for our stay. The only thing missing was an iron in the room, which would have been helpful. Overall, a comfortable stay with a convenient experience."

"Great place to stay"

"This is a beautiful Hotel and kept in very good condition overall. The room, bed, air conditioning, bathroom, water pressure, TV, channels, all are very good to excellent. My critiques of the property are that they could offer more choices at night like deserts and things they have a very small expensive selection of some packaged nuts and candies but, no baked goods, ice creams something at night that would be good or tempting. Also, the Breakfast is very average in my opinion since I've...

"Amazing over all. We’ll be back"

"Exceptional!"

"great place close to fairgrounds, close to restaurants"

"Old and has a terrible smell"

"The room was okay, but the service is bad. there’s not enough wash towel there’s only one provided. The body is empty bottle. We have to pay parking which is ridiculous never heard a hotel charge you for a parking. We called the front desk to ask body wash they told us that we have to go pick it up at the fronts desk that sucks. The toilet was continuously flashing. The tub is clogged. Not happy I would not recommend this place."

"This stat was an absolute disaster. I tried calling the office to change my reservation and come to find out there is no human working the desk. It’s a kiosk with a person on the other side of that screen. So of course no will answer the phone. Second the rooms were filthy. The white sheets stained and covered with lint. The shower rode was holding on by a thread. The floor still had foot prints and dirt from the previous guest. Needless to say we will not stay there again."