Hotels near The Retreat Garden National Park

"Great view of the water. Staff is very friendly and accommodating. "

"The staff and facility were top notch. Our room was perfect and the pool and beach areas were beautiful. There were plenty of food options but the 10% VAT and forced 15% gratuity even on a simple coke purchase was excessive. "

"Rooms are dated and smell "

"Yes"

"Stayed here for 4 nights to celebrate my birthday and unfortunately the experience was disappointing. At check-in, we were told we were “upgraded” due to availability, but the room did not match what I booked (no true ocean view as expected). We were told we we would be moved the next day, but there was little follow-through and I had to track down updates myself. When an alternative was finally offered, I was told the blinds in that room would not open, which was not a reasonable option. The biggest issue was cleanliness. The bathroom had not been properly cleaned upon arrival, including unsanitary conditions on the toilet. While staff did address it, this should not have happened. I will say that many of the staff around the resort were friendly and welcoming, but overall the handling of the room situation and lack of communication impacted our stay."

"Amazing "

"Overall very nice, would stay again but the staff would get mad when we ordered drinks they didn't want to make. "

"PROS: great location, beautiful beaches, many restaurants on site, MOST of the staff were friendly, easy to get to the other Atlantis hotels CONS: one beach staff literally took our umbrella from our lounger that we got up early to grab to give to another patron because she complained about not having one (because she came to the beach late) - obviously this would not be a problem if they had enough umbrella loungers! But there were so little of them and half of them were broken; WE WERE LAYING IT IN WHILE HE TOOK IT and ignored our protests. The check out staff was so short when I asked if the large deposit they took during check in was applied to the total balance that we owed during check out; she spoke to us like we were idiots. The spa. If you are renovating then perhaps don’t be open for business because you don’t know this until you show up and it is not in the spa area and you have zero spa amenities; it was like a doctor’s office. The sulfur smell and taste in the water…drinking water, washing & bathing water. "

"There's a problem with the housekeeping. They were supposed to clean our room every day. We complained about it several times, but they never did it, until the last day, when they did the bed, but nothing more. It was really disappointing."