Hotel Dekat The Grail Labyrinth

"the bathrooms were dirty, the place needs some TLC, the location is right on 9W so convenient but hard to get to unless by car. The place needs some inexpensive upgrades and its amazing what a difference a deep clean would make. sit on the toilet and you see the filth. i recommend a new cleaning service and inspections before guest arrivals. the ONLY thing i felt comfortable using were the towels. the bed sheets were clean but the coverlet and summer blanket had bleach stains (ihope) and...

"Affordable and convenient"

"A nice quiet place to stay when visiting cadet son at West Point. An older motel that is well maintained and comfortable."

"Clean room, nice staff."

"Hotel is not that bad , very quiet .The only think I dislike is that there's no front desk staff after 10pm - 9am which was kinda weird. Recommended for a short stay."

"Very clean. Staff were awesome. I don't write reviews but I'm making the effort because this hotel exceeded expectations. "

"The hotel needs to be updated but overall, it's a good hotel to stay."

"Bathroom was not clean. Hotel is old and needs updating and care"

"We had a great time with family."

"Stayed for one night, great hotel, great breakfast. Would stay again."

"Property needs renovation and repairs however it was fine to stay for the weekend if you don’t plan to be in your room often. No temperature self regulation, it just gets turned on and off automatically. The 1915 restaurant is on the expensive side and the diner closes early. The main property, restaurants, etc are a drive from the stone cottages. Plan for extra travel time if in the stone cottages, there is only a one way exit and requires travel out of the way to turn around and get back to...

"I checked into the motel room and found cockroaches in the mail area and the bathroom, unfortunately. I went to the front desk to request roach spray and the agent was kind enough to offer me another room. The second room was MUCH BETTER! Major improvement from the first. The next morning, I went to use the microwave oven to cook the oatmeal from the continental breakfast and there was a dead cockroach stuck on the microwave door upon opening it. The staff was very kind and led me to...

"Everything was perfect and way more better than expected. I would definitely stay again. The only thing that wasn’t communicated before hand was the 100 dollar safety deposit upon arrival. They told us it is refunded after the stay. Other than that, amenities were good and clean space."

"This property is absolutely ridiculous. Toilet paper not supplied a kitchen with no pots pans dishes, silverware no cleaning service included with your stay. It’s literally just a room the front desk staff has no idea what they’re doing. The only front desk staff that gets anything done is Naomi? She needs to be the manager, but everybody else is completely clueless."

"We were upgraded to a suite because they overbooked the double bed rooms. The staff member was very apologetic and helpful. The room was clean and spacious. The bed was very comfortable."

"Parking space was enough, good. Staff was okay. It looks like smart tv but I couldn't do airplay. not sure tv is older model or disabled in tv setting. So I tried to get a HDMI cable, but was not available. breakfast was okay. Overall it was okay"

"I had an issue with the heat. "