Thanyaburi Hotels with Shuttle Services

"Impeccable service, given a free room upgrade, incredibly polite and courteous staff, the place was spotless, vegan food easily available. Beautiful view of the river and a complimentary boat shuttle to the other side of the river. "

"As a frequent traveler and member of many loyalty programs we sometimes enjoy perks like a free drink or a room upgrade. At Rembrandt hotel they managed to give us a downgrade. We booked a Premium King room with a kingsize bed, at check in they got us probably the worst room in the hotel with an uncomfortable queen size bed, TV in a very awkward position and BTS noises all day. Initially I thought it was my mistake booking the wrong room but the day after a louzy night sleep I checked and it was confirmed that I booked the Premium King room. I complained to the manager, she got us an other room but no apologies or explaination why we were not given the room we bookeda at check in This was a very unpleasant start from a three day stay. Maybe we should have been more alert but you may expect that you receive the room that you pay for and if an unfortunate mistake happens, management apologizes at the least. So beware at Rembrandt Bangkok: make sure that you get what you paid for! "

"Very clean, very polite staff, and the food was good"

"Clean room and public areas .Staff are fantastic friendly and helpful. "

"This place is a definite luxury hotel. The staff were amazing some of the staff at the front desk though should speak better English, the one staff that was called. Staff memberOh at the concierge desk was amazing! "

"The breakfast selection is very limited for the price and the room shows its aging. Location is very convenience."

"Family of 4. Stayed for 7 nights. Everything good except for staff. Amari needs to train your staff up in order to match up to your good name. Staff cleaning the rooms daily have very inconsistent standards. Some days I have only been 3 bath towels. Some days shower gel tube totally empty but not refilled. Some days my room has the card for leaving the aircon and lights on and some days the card is not there. Worst of all, on the last night that we were there, we went back from shopping to find that both our access cards were denied from entering our rooms. All our barang barang including passports still in the room. When I approached the front desk, no apology whatsoever. Instead, she said that problem probably from putting the card with my mobile phone. Lol she must think I’m a kid. What is the chance your hotel patrons don’t have their mobile phone and the hotel access card together in the same bag? Everyone doing that cannot access their rooms after that? Amari watergate, please wake up your idea. Please train your staff to either not lie and just apologise for a genuine mistake, or come up with a better lie."

"Room very clean, great breakfast"

"Housekeeping was poor. Floor wasn’t even swept for 4 days. It was when I was in room before staff swept and mopped. Didn’t replace bath mat even though I was in room. Rang and told them, nothing happened. My last night the shower the shower jel was empty. Again didn’t get refilled. My first day room had bad power points. I was moved to main building. Doors didn’t work properly. Housekeeping came and it took another day before it was rectified. One day tea bags were not replaced. Again had to ring housekeeping to replenish. The shampoo/ conditioner fell off the wall. Obviously poor workmanship. Didn’t get fixed at all. Overall disappointing. Sox was left by previous customer and didn’t get swept for three days until I moved it onto table and left a note to say it doesn’t belong to me before it was cleared away. Worst place for housekeeping. "