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Reviews of Belum Rainforest Resort

3.5 out of 5
Belum Rainforest Resort
Pulau Banding, Temenggor, Perak

Reviews

8.0

Very good

Rating 10 - Excellent. 36 out of 117 reviews" "
Rating 8 - Good. 51 out of 117 reviews" "
Rating 6 - Okay. 21 out of 117 reviews" "
Rating 4 - Poor. 7 out of 117 reviews" "
Rating 2 - Terrible. 2 out of 117 reviews" "

8.4/10

Cleanliness

7.8/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

SIEW WOOI

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nature!
Nature! Lovely. Star gazing, animals / birds/ insects discovery. Quiet, relax, simplicity. Very good nature environment for toodlers to explore Resort surroundings. Hardly wait for durian trees to fruit few months down the road, am wondering whether stay-in guests will have the chances to enjoy free durian fresh from the trees? Room service did a very good job to clean up the room daily. Come and relax!
Stayed 3 nights in Feb 2020
Response from Abby on 12 Mar 2020
Dear Siew Wooi, Wow! Thank you for the perfect score and such a wonderful review on your recent stay. Glad you've had an enjoyable stay. Thank you for staying with us. Looking forward to welcoming you again in the future.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious and clean room,friendly staff,in house activties like night trekking,kayaking,private cruise,round island activities are available.You need a transport if you plan to travel around.Nearest town should be Gerik.
Stayed 1 night in Nov 2019
Response from Abby on 20 Nov 2019
Dear Guest, Appreciate the comments and feedback on your recent stay. Glad to hear that you like our room, activities and our friendly staff has made your stay enjoyable. Thank you for staying with us. Hope you will visit us again in the future.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, spacious rooms and courteous and friendly staff. My room had the garden view which was alright, although there are other rooms which face the lake, with excellent views. Limited eating choices around, besides the hotel restaurant the nearest local eats are a 5-minute drive away at the public Jetty on the other side of Banding Island. And these little cafes are open for only breakfast and lunch, with only 1 or 2 for dinner. The nearest town is Gerik, a 20-minute drive away.
Stayed 4 nights in Sep 2019
Response from Abby on 21 Nov 2019
Dear Guest, Thank you for the kind review and rating. Your feedback is essentially important for our self-evaluation and improvisation. It definitely will not go unnoticed. Glad to know you liked our room and that our staff has made your stay enjoyable. Thank you for staying with us and hope you will return someday. Have a great day ahead!

10/10 Excellent

Faiz

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A really nice place to escape from the hustle and bustle of the city, super relaxing and quite. Nice landscape, although at some small part there is in need for a proper maintenance. The rainforest and the lake view are amazing, especially if you view it from their pool. Super friendly staff (all are local Malaysians). There are also a list of outdoor activity packages prepared by the hotel, recommended to try.
Stayed 2 nights in Sep 2019
Response from The Management on 14 Sept 2019
Dear En. Faiz, Thank you for choosing to spend your holiday in Belum. Glad to hear that we were able to offer you a refuge from the hustle and bustle of the city. We appreciate your comments on the landscaping. Thank you again for staying with us and awarding us the perfect score. Please come back for your future holiday.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2019
Response from The Management on 14 Sept 2019
Dear Guest, Appreciate the wonderful rating. Thank you for staying with us.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Stayed 1 night in Aug 2019
Response from The Management on 14 Sept 2019
Dear Guest, Appreciate the rating. Thank you for staying with us.

8/10 Good

Verified traveller

Stayed 1 night in Aug 2019
Response from The Management on 14 Sept 2019
Dear Guest, Appreciate the generous rating and thank you for staying with us

8/10 Good

Ann, Kuala Lumpur

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A peaceful staycation, extremely up close and personal with nature and the wilderness. The weekend we went was a long weekend (with Monday being a replacement National Day public holiday), so there were lots of families and small children at the resort. We booked the Chengal for 3d2n, and it came with a beautiful view of the lake and the surrounding mountains. The staff was mostly pleasant. Food is available at only two restaurants on-ground. I'd recommend bringing drinks and snacks with you, as the nearest R&R is about 30 mins drive both ways.
Stayed 2 nights in Aug 2019
Response from The Management on 14 Sept 2019
Dear Ms Ann, Thank you for your positive comments. We are so glad to hear that you enjoyed your stay with us. We are very pleased to hear that our staff made your stay pleasant. Looking forward to welcoming you back soon.

8/10 Good

Voon Li

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The forest reserve is amazing, great place for a quiet retreat & to be immersed with nature. The staff were very friendly & helpful & spoke good English. The rooms were very comfortable & clean. However there was NO TV in our room & NO WIFI signal despite the fact they provided it. We were disappointed with the food, both for the quality & the taste, it was too overpriced for what was offered. The pool was great, overlooking the lake & mountains. I can’t comment much on the activities as we only stayed for 2nights, some of the activities are dependent on whether there are enough people signing up like the house boat ride. We went on the jungle trail & were advised to start with the lakeside trial & end with the main trail. However we didn’t finish the lakeside trail as it was more challenging than we thought, at one point the trail was rocky & steep & trees had fallen across the narrow path, not knowing what lies ahead we turned back, definitely not recommended for kids/elderly or 1st timers. Overall, we had a relaxing trip.
Stayed 2 nights in Aug 2019
Response from The Management on 14 Sept 2019
Dear Voon Li, We appreciate you taking the time to provide us with such detailed feedback about your stay. We are very sorry to hear that several things throughout your stay did not meet your expectations. Please note that your concerns have been passed on to our management. We do hope you give us another chance as we will definitely improve our food and services.

6/10 Okay

Verified traveller

Travelled with family
The toilet is smelly
Stayed 2 nights in Aug 2019
Response from The Management on 28 Aug 2019
Dear Sir/Madam, Thank you for sharing your comment. Your feedback will be passed on to our Housekeeping and Maintenance department for immediate action. Thank you for staying with us.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely location, excellent staff, stunning room design
Stayed 1 night in Aug 2019
Response from The Management on 28 Aug 2019
Dear Sir/Madam, Appreciate the awesome perfect rating and wonderful comments. Thank you for staying with us and please come back for your future holiday.

8/10 Good

Tiang Meng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel by the lake
Overall the hotel is nice .. Improvement could be to install umbrella/ shady plants at common top deck area as it was too hot to stay and view the lake.
Stayed 2 nights in Jul 2019
Response from The Management on 31 Jul 2019
Dear Tiang Meng, Appreciate your generous rating and comments. We will definitely look into it. Thank you for staying with us and please come back for your future holiday.

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Love the scenery, the place was quiet, food was good, a nice weekend getaway for couples or small families. The Chengal rooms were close to durian trees. And it was fruit season when I was there. Some of the facilities were unavailable, closed or spoiled. Sole playground roundabout was stuck. Reading area had limited books to read. Bathtub in room lack bathbombs/bathballs. Bar needs some cocktails to spice things up. Garden ponds at the end of the property needs sprucing up. Overall I still enjoyed the atmosphere, but if the amenities are fixed and maintained, I would definitely give it a better rating. Its still a nice place for a getaway, recommended!
Stayed 2 nights in Jun 2019
Response from Abby on 24 Jun 2019
Dear Sir/Madam, Thank you for taking the time to review and rate us. We truly appreciate your comments and shall improve further.

10/10 Excellent

Noor Balkhis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay
Amazing stay, it would’ve been more great if the kids room is available. The kids room is closed due to no usage
Stayed 2 nights in Jun 2019
Response from Abby on 24 Jun 2019
Dear Ms Noor Balkhis, Thank you for taking the time to review and give us a perfect rating. We are truly sorry about the closure of the kids' room during your stay. Hopefully, it will be opened during your next visit.

10/10 Excellent

Cornelius, Kuala Lumpur

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort focuses on the theme of eco friendly and saving the rainforest which surprises me. So please don't expect too much from them.:)
Stayed 2 nights in Jun 2019
Response from Hanafi on 9 Jun 2019
We appreciate your review and ratings. Thank you for staying with us.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in May 2019
Response from Hanafi on 9 Jun 2019
Thank you for the great ratings and thanks also for staying with us. Please come back for your future holiday.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2019
Response from Hanafi on 22 May 2019
Thank you for staying with us.

6/10 Okay

Roobaganesan

Liked: Cleanliness, room comfort
Mixed but honest review
We first given a room that once we got in, the toilet had some foul odor. Upon complaining this to the front desk, we were quickly given a different room. Loved the prompt response. However the room sizes were totally different. The replacement room was much bigger and had the lazy/evening bed that was promoted in the website, however when we arrived we didn't get a room with a lazy bed. NOT sure if this was something to do with booking via hotels.com or something else. Everything was good with the resort, however they had parking issues, and my car was damaged while parking by someone who was either backing in or out. What was disappointing though was that the staff choose not to inform me of the damages when they first knew about it. I really think they need to get more CCTV's to ensure safety of the patrons and their vehicles. The resort is known for its hospitality though, and the swiftness of their staff and employee's, they didn't fail me there. Just a little disappointed with my recent predicament
Stayed 2 nights in Apr 2019
Response from Hanafi on 20 May 2019
Dear Sir, The room that was given to you after the first one was Balau room, which is a free upgrade. The room is bigger than your initial booking which was Azlani. We are glad that you enjoy the resort especially our swift services. We are so sorry about your damage to your car, yes cctv would be helpful. All your feedback is appreciated and will be discussed with our top management. Thank you for staying with us.

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Great area to visit
The hotel is ok not fantastic but the area is superb. The half day boat trip was well worth doing. Trekking through the rainforest listening to elephants trumpet then seeing one at the waters edge was very special. The visit to the aboriginal village was not commercial at all. Definitely worth a visit.
Stayed 2 nights in Mar 2019
Response from Hanafi on 3 Apr 2019
Dear Chris, We are happy that you think the resort as superb and the boat trip was worth doing. Thank you for staying and holidaying here.

10/10 Excellent

Lilo

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Away from city hustle and bustle. Serene and great place to relax the mind, body and soul.
Stayed 2 nights in Nov 2018
Response from Hanafi on 3 Apr 2019
Hi Lilo, Glad you like the resort. Thank you for staying with us.

8/10 Good

Wulf

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2019
Response from Hanafi on 16 Feb 2019
We appreciate that you giving us a good rating. Thank you for staying with us. Hanafi

8/10 Good

Agnes, MY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
will be back again.
Stayed 2 nights in Dec 2018
Response from Hanafi on 1 Jan 2019
Looking forward to host you here again. Thank you for staying with us.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent place to stay. Rooms need some refurbishment soon but all else was a good experience with excellent staff
Stayed 1 night in Dec 2018
Response from Hanafi on 28 Dec 2018
Dear Sir/Madam, Thank you for staying with us. Your presence here made a mark on forest conservation as well. Hanafi

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018
Response from Hanafi on 24 Dec 2018
Thank you for staying with us, Hanafi

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice quiet place, at nature doorstep, good dining and also adventure tours
Stayed 2 nights in Dec 2018
Response from Hanafi on 21 Dec 2018
Dear Sir/Madam, We feel great that you like our resort, nature, dining and adventure. Thank you for staying with us. Hanafi Belum Rainforest Resort.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very challenging journey but worth the stay...
It was nice & relaxing...very peaceful to be in the forest with good spacious & clean room...what we had come for...but the journey was a challenge for us...very far winding road...the road was not in good condition...but once we reached & stayed, we were satisfied. Hope they can maintain the place & the trees arnd it....
Stayed 2 nights in Dec 2018
Response from Hanafi on 21 Dec 2018
Dear Sir/Madam, Glad that our resort is what you came for. Sure the journey was challenging but it was worth it. We promised to maintain the place, the trees, and the forest, for you and for the future generation.

10/10 Excellent

Adilah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breathtaking view
The stay at the Resort was fantastic and amazing.
Stayed 2 nights in Dec 2018
Response from Hanafi on 11 Dec 2018
We are glad that you like the view. Thank you for staying with us.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to nature, friendly staff
Stayed 2 nights in Dec 2018
Response from Hanafi on 9 Dec 2018
Thank you so much for staying with us.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Beautiful settings
Stayed 1 night in Nov 2018
Response from Hanafi on 27 Nov 2018
Appreciate the review so much, we are so happy that you like our resort setting. Thank you for staying with us,

4/10 Poor

Jeevanand

Liked: Cleanliness, staff & service, property conditions & facilities
Lack of amenities with shortage of room service
Room Service is only up to 10.30pm and there are no amenities for about 35km radius, so to get food and drinks after this hours are impossible
Stayed 3 nights in Oct 2018
Response from Hanafi on 4 Nov 2018
Dear Sir, You are one of our favorite guests. Furthermore, you came back after your last holiday here. You even enjoyed our spa services. I can understand your frustration to get food after 10.30 pm.I will definitely bring this up to our policy maker so improvement can be done further. Appreciate your feedback. Thank you for staying with us.

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very nice - hote and restaurant was good
Stayed 1 night in Oct 2018
Response from Hanafi on 16 Oct 2018
Thank you for staying with us and the great review. Hanafi Belum Rainforest Resort.

8/10 Good

Buck, Oslo

Liked: Cleanliness, property conditions & facilities, room comfort
Go during the holiday season
Have visited the hotel two times, it is nice, but very quiet outside season. Too many in the staff not giving service. With 5 guests in the restaurant, you should be able to give Excellent service, e.g fill coffee during breakfast.
Stayed 3 nights in Sep 2018
Response from Hanafi on 30 Sept 2018
Dear Buck, You have been staying twice here, seems you like the resort so much. Your feedback about the lack of service especially during breakfast will be taken seriously. we appreciate that. Thank you for staying with us. Hanafi Belum Rainforest Resort

6/10 Okay

Iain

Good rooms improve the service please.
Rooms are good. Service at hotel is average to say the least. Room not ready then it was ready. Moved us to a lake view. Could not see the lake. Plates at the pool left there all day. Not enough loungers at pool. Had to find own towels. Venue is great. Rooms good just get better on service and up keep. It’s not hard.
Stayed 1 night in Aug 2018
Response from Hanafi on 27 Aug 2018
Dear Sir, We appreciate the way you comment on our service, bold and straight forward. We can only improve with the kind of feedback. Thank you for staying with us. Hanafi Belum Rainforest Resort.

8/10 Good

Umar Redza

Liked: Cleanliness, staff & service, room comfort
Superb but need a bit improvement.
I love the concept of the resort. I love how they did the modern touch combined with nature, it is just perfect! However, the condition of the room not so good. Well let say, they not maintain it so well. I booked Chengal room number 1006. The room was very nice but some of the light is not working which make the room so dark even during day time. Hope the hotel management will take a look at that. Overall it was okay, I love it! Looking forward to stay here again next time. Recommended to people who love to be surround by nature and get away from busy life in the city. Cheers!
Stayed 1 night in Aug 2018
Response from Hanafi on 10 Aug 2018
Dear Mr Umar Redza, We are so proud when you said you love it here. Thank you for staying with us. We will work very hard to improve the condition of our rooms. Thanks for your point. Do come back for your future holiday.

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
the pool need cleaning
Stayed 1 night in Aug 2018
Response from Hanafi on 8 Aug 2018
Thank you for your observation. We appreciate comments and suggestions. And also, thanks for staying with us. Hanafi Belum Rainforest Resort.

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2018
Response from Hanafi on 27 Jul 2018
Thank you for staying with us. Please come back in the future for your holiday.

10/10 Excellent

Fasha, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Up to expectations
I love the location, view especially from the roof top. Staf are friendly as well. Food r well prepared.
Stayed 1 night in Jul 2018
Response from Hanafi on 26 Jul 2018
Thank you for staying with us. Do come back for your future holiday. Belum Rainforest Resort

8/10 Good

Sharon, KL

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Perfect Getaway
We stayed in the Chengal room with outdoor bathtub. The room is spacious with fridge, TV, fan, aircond, shower, toiletries (no toothbrush was given but you could request for it). As expected, there are a lot of insects & mosquito but no repellent was provided inside the room. There is a rooftop space at the top of our room (located on ground level). The view on the rooftop is simply breathtaking. One can just chill & relax there which is very enlightening. There are two restaurants & a bar in the resort where you can take your breakfast/lunch/dinner/drink. The resorts offer various activities & tours (payable) unfortunately we did not participate as we were only there for a night. The only drawback from this trip was the issue with the bathtub in our room. The water is unable to fill up the tub as the bathtub stopper is spoilt. I called the reception to inform them of this matter & was told that they will send a technician over to my room. However after half an hour, the technician is yet to turn up. I called the reception again to enquiry about the technician but was told to wait but refused to tell me how long will it take. At this point, I was unhappy & tried to get an explanation why the delay. Guess what? The reception ended the phone just like that! I tried calling a few times again but nobody is picking up. After the fifth time, the reception finally picked up & said that the technician is on the way. I asked him if he ended the call earlier & he admitted it.
Stayed 1 night in Jul 2018
Response from Hanafi on 18 Jul 2018
Dear Sharon, First and foremost, thank you for choosing us as your holiday destination. We appreciate your comments to improve our services. We also would like to apologize for any inconvenience experienced here. Do come again. Belum Rainforest Resort.

10/10 Excellent

Au, Malaysia

Liked: Cleanliness, staff & service, room comfort
Nice gateway to the nature.
Hotel room is clean and well maintain. The room is big. Nice place to relax and enjoy the nature ....
Stayed 1 night in Jun 2018
Response from Hanafi on 18 Jul 2018
Thank you for choosing us as your holiday destination. We are glad to have you as our guest. Belum Rainforest Resort.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The room is clean, the food serve by hornbill restaurant is also exceed expectations but the surrounding is not maintaining well, some walkway like no one sweeping for long and rubbish around. Disappointed with the swimming pool too, don’t think anyone dare to swim there :(.
Stayed 1 night in Jun 2018
Response from Hanafi on 29 Jun 2018
Dear, Thank you for your kind reviews. Your comment will help us improve in the future. Hanafi Belum Rainforest Resort.

6/10 Okay

Verified traveller

Disliked: Staff & service, property conditions & facilities
Nice resort hotel with rainforest concept.
No sense of urgency by the hotel technician to follow up and rectify the hot water heater not functioning until we check out from the hotel resort. The receptionist had ireminded the technician for several times.
Stayed 1 night in Jun 2018
Response from Hanafi on 29 Jun 2018
Dear Sirs/Madam We are sorry for the water heater incidence. We will improve our service from time to time. Do come back to stay with us. Thanks . Hanafi Belum Rainforest Resort.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Romantic ambience
Worth the price for deluxe room with balcony and lake view... really enjoyed the stay there... the room was very clean and was provided with many things. They even provide you with shaving kits. I liked the view and it’s definitely a peaceful stay. Food was good as well. Staffs were very pleasant and polite.
Stayed 1 night in Jun 2018
Response from Hanafi on 29 Jun 2018
Dear Sirs, Thank you for the kind comment. Do come back to stay with us in the near future. Hanafi Belum Rainforest Resort.

10/10 Excellent

Chng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018
Response from Hanafi on 27 Jul 2018
Thank you for staying with us. Do come back for your future holiday here.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The resort is relaxing and comfortable.. staff were super friendly and gave us great suggestions on the tour plans..room was simple, but sufficient for us.. it’s definitely an unforgettable experience..
Stayed 1 night in May 2018
Response from Hanafi on 29 Jun 2018
Dear customer, Thank you very much for your kind review. Do come back for another holiday here.

6/10 Okay

Renata

Liked: Cleanliness, room comfort
Disliked: Staff & service
Response from Abby, Belum Rainforest Resort on 3 May 2018
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

David, Jersey, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in the middle of the rain forest.
This is a wonderful hotel. Very eco friendly. Great sunset from your infinity pool lounger. Really enjoyed renting a bamboo raft on the lake, great fun. No TV in the room so spent the evening at Desmond's bar. He is a great guy with lots of stories and good travelling advice. Will definitely return to this wonderful hotel to enjoy this part of our lovely planet.
Stayed 1 night in Feb 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2017

10/10 Excellent

KB, Adelaide

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful, quiet location
Great location beside the lake within the Belum rainforest; an ideal spot for quiet relaxation.
Response from Faizal Zahaliman - Sales Manager E-Commerce on 5 May 2017
Dear Our Valued Guest, Thank you for your kind review and we glad that you had enjoyed your stay with us. Wish you the best and hope to have you again to stay with us in future.

8/10 Good

Frances, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Peaceful location and relaxing environment.
We spent three nights at Belum Rainforest Resort. We were able to relax and enjoy the location far from busy city life. The infinity pool had wonderful views. The hotel staff were very friendly and the mini electric buggies helped us to move around the resort easily. A half day tour of the rain forest was the highlight of our visit. We were fortunate to see the Rafflesia in bloom, visit an original aboriginal village and enjoy a trek through the rain forest to a waterfall. The sounds of the rain forest at night were magical.
Response from Faizal Zahaliman - Sales Manager E-Commerce on 10 Apr 2017
Dear Frances, Thank you for your kind review and we glad that you had enjoyed the stay with us. Wish you the best and wish to have you with us in future. Best,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Excellent resort to experience world's oldest tropical rainforest
Response from Faizal Zahaliman - Sales Manager E-Commerce on 23 Mar 2017
Dear Our Valued Guest, Thank you for your kind review and we glad you had enjoyed your stay. We wish you wonderful day and hope to see you again in future.