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Reviews of Aksari Resort Ubud by Ini Vie Hospitality

4.5 out of 5
Aksari Resort Ubud by Ini Vie Hospitality
88 Jl. Raya Desa Kenderan, Tegallalang, Bali

Reviews

9.4

Exceptional

Rating 10 - Excellent. 55 out of 71 reviews" "
Rating 8 - Good. 11 out of 71 reviews" "
Rating 6 - Okay. 3 out of 71 reviews" "
Rating 4 - Poor. 2 out of 71 reviews" "
Rating 2 - Terrible. 0 out of 71 reviews" "

9.4/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Frederick

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were excellent and very well trained. Service was outstanding. The property is so beautiful and private. Hidden deep in a valley, with jungle views, a great hideaway. Thank you to the staff for all their great work.
Stayed 1 night in Mar 2024
Response from Bayu Suryawan on 3 Apr 2024
Dear Frederick,Greetings from Ubud, Bali!Thank you for sharing your experience at Aksari Resort Ubud by iNi Vie Hospitality.With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a Valued Customer, your kind notes will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. Thank you for staying at the Aksari Resort Ubud by iNi Vie Hospitality and we hope you choose to stay with us again whenever your travel needs bring you back to Bali. Best Regards,Bayu Suryawan

10/10 Excellent

Fatemeh

Travelled with partner
Liked: Amenities
The staff were top notch. Specially Komang the driver. He showed us Ubud and even lent us hospital money when my husband got sick from an earlier Thailand trip.
Stayed 2 nights in Jan 2024
Response from Sudarta on 19 Jan 2024
Dear Fatemeh, Om swastiastu, Warmest greetings from Aksari Resort Ubud,Managed by Ini Vie HospitalityThank you very much for the great review to our resort and thank you for sharing our experience during stay with us, Hope your husband now is fine and healtyLook forward to see you again in the futureWarm Regards,SudartaResort Manager

10/10 Excellent

Cheunghun

Stayed 3 nights in Dec 2023
Response from Sudarta on 19 Jan 2024
Dear Cheunghun,Om swastiastu, Warmest greetings from Aksari Resort Ubud,Managed by Ini Vie HospitalityThank you for giving our resort the best ratitingLook forward to see you again in the futureWarm Regards,SudartaResort Manager

10/10 Excellent

Chhiv

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Private resort, great service, friendly staff.
Stayed 2 nights in Nov 2023
Response from Sudarta on 21 Nov 2023
Dear Chhiv,Om swastiastuWarmest greetings from Aksari Resort Ubud, Managed by Ini Vie HospitalityThank you for the great review and happy to know you great experience during stay.Look forward to see you again in the futureWarm Regards,Sudarta

10/10 Excellent

Michele

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was a 5 star. It felt authentic in that it was off of the road where there were tourist. it did not feel like a tourist environment. the grounds were beautiful, the staff were amazing and accomodating. I loved my room, but i was not happy of the location. it was down stairs which really made my knees hurt. i am a senior and that was too much on my knees. to accomodate the manager Eva provided me with a complimentary massage. The young man that picked me up from the airport upon my arrival until my departure was stellar his name is Wayan Siatusa. Great young man, polite, professional, knowledgeable and made my visit quite amazing. Thank you Wayan. Michele Johnson 9-16 thru 9-20-2023
Response from Sudarta on 21 Oct 2023
Dear Michael,Om swastiastuWarmest greetings form Aksari Resort Ubud, Managed by Ini Vie HospitalityThank you for stay with us and thank you also for give us the great review accordingly. We do apologize for the inconvenience caused during your stay specially for our location and also for the stair, Thank you for the complimentary to our staff Wayan Sutiasa, That was great words for him and we will deliver this complimentary as wellLook forward to welcoming you back home to Aksari Resort Ubud in the futureWarm Regards,Sudarta

10/10 Excellent

Stephanie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel and staff were brilliant and couldn’t have been more accommodating. The hotel is beautiful and having an in house transport offering was brilliant to be able to explore safely with no hassle in finding taxi’s to bring you back. Would highly recommend! Thank you.
Stayed 3 nights in Sep 2023
Response from Sudarta on 5 Oct 2023
Dear Stephanie,Om swastiastuWarmest greetings from Aksari Resort Ubud, Managed by Ini Vie HospitalityThan you for share you great stay with us and give excellent review as wellLook forward to see you again in the futureWarm Regards,Sudarta

8/10 Good

Wonyong

Stayed 2 nights in Aug 2023
Response from Sudarta on 23 Aug 2023
Dear Wonyong,Om swastuastuWarmest greetings from Aksari Resort Ubud, Managed by Ini Vie HospitalityThank you for stay with us and thank you for the feedbackLook forward to see you again in the futureWarm Regards,SudartaResort Manager

10/10 Excellent

Diana

Stayed 3 nights in Jul 2023
Response from Sudarta on 18 Jul 2023
Dear Diana, Warmest greetings from Aksari Resort Ubud, Managed by Ini Vie HospitalityThank you very much for the excellent feedbackHope will see you again in the futureWarm Regards,Sudarta

10/10 Excellent

IHAR

Liked: Cleanliness, staff & service, property conditions & facilities
👍
Stayed 4 nights in Jun 2023
Response from Sudarta on 4 Jul 2023
Dear IHAR,Om swastiastuWarmest greetings from Aksari Resort Ubud, Managed by Ini Vie HospitalityThank you for the great review to our resortLook forward to see you again in the futureWarm Regards,SudartaResort Manager

10/10 Excellent

Ali

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Amazing hotel , more beautiful than the pictures on website, absolutely magical
Stayed 4 nights in May 2023
Response from Sudarta on 24 May 2023
Dear Ali,Om swastiastuWarmest greetings from Aksari Resort Ubud, Managed by Ini Vie HospitalityThank you very much for you excellent review to Aksari Resort Ubud, Happy to know that our resort meet with your expectation, That was great compliment to our resort and teamLook forward to welcoming you back home to Aksari Resort Ubud in the futureWarm Regards,SudartaResort Manager

10/10 Excellent

CHAE SUB

Stayed 2 nights in May 2023
Response from Sudarta on 12 May 2023
Dear Chae Sub,Om swastiastuWarmest greetings from Aksari Resort Ubud, Managed by Ini Vie HospitalityThank you very much for you great feedback to Aksari Resort UbudLook forward to welcoming you back home to our resort in the futureWarm Regards,SudartaResort Manager

10/10 Excellent

Ramice

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great !!!
Stayed 6 nights in Apr 2023
Response from Sudarta on 2 May 2023
Dear Ramice,Om swastiastuWarmest greetings from Aksari Resort Ubud, Managed by Ini Vie HospitalityVery happy to read about review, Thank you for the perfect word.Look forward to see you again in the futureWarm Regards,SudartaResort Manager

10/10 Excellent

Paulina

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were so pleasant and helpful. The food was delicious. The resort was beautiful and full of Zen.
Stayed 3 nights in Apr 2023
Response from Sudarta on 2 May 2023
Dear Paulina,Om swastiastuWarmest greetings from Aksari Resort Ubud, Managed by Ini Vie HospitalityThank you very much for the great review and thank you for the complimentary about our food, Hope you got lovely time during stay with usLook forward to welcoming you back home to Aksari Resort Ubud in the futureWarm Regards,SudartaResort Manager

10/10 Excellent

Dominique

Stayed 3 nights in Apr 2023
Response from Sudarta on 28 Apr 2023
Dear Guest,Om swastiatuWarmest greetings from Aksari Resort Ubud, Managed by Ini Vie HospitalityThank you for the best rating to our resortLook forward to welcoming you back home to Aksari Resort Ubud in the futureWarm Regards,SudartaResort Manager

10/10 Excellent

Baj

Stayed 3 nights in Apr 2023
Response from Sudarta on 12 May 2023
Dear Baj,Om swastiastuWarmest greetings from Aksari Resort Ubud, Managed by Ini Vie HospitalityThank you very much for you great feedback to Aksari Resort UbudLook forward to welcoming you back home to our resort in the futureWarm Regards,SudartaResort Manager

10/10 Excellent

Karina Trinh

Stayed 5 nights in Apr 2023
Response from Sudarta on 12 May 2023
Dear Karina,Om swastiastuWarmest greetings from Aksari Resort Ubud, Managed by Ini Vie HospitalityThank you very much for you great feedback to Aksari Resort UbudLook forward to welcoming you back home to our resort in the futureWarm Regards,SudartaResort Manager

8/10 Good

Nik, victoria

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Let me first start by saying I am hard pressed about giving this place a good review because I really wanted, however I have to give it an honest rating as do all the places I visit. I just want others to be made aware. The property looks great on photos and paper; however, the pools were dirty, the room smelled of mold and musk, there was loud Indian music in our hallway until 11pm, TV options were limited, shower and tap water smelled of raw sewage, the toilet was open glass top to bottom so no privacy from anyone in the room and there was a light on outside the bathroom window which was on all night and could not be shut off from out suite and lit up the room all night as there were no bathroom doors. We paid 2 nights, non-refundable room and left after one and went to another location. The place is clearly outdated and will most likely fizzle out unfortunately. It does have a lot of potential but will need some love and attention. Before Covid or 2020 this place was happening by the sounds of it but since after its shifted. The staff were amazing and accommodating and if it was not for their kindness and hospitality we would have left as soon as we arrived. I hate being that guy to give poor reviews however ... no surprises coming from my review.
Stayed 2 nights in Mar 2023
Response from Sudarta on 7 Apr 2023
Dear Nik, Om swastiastuWarmest greetings from Aksari Resort Ubud, Managed by Ini Vie HospitalityFirst of all thank you very much for stay with us even unfortunately you did early check out because with some reason, We do apologize for that caused, We will delivery your feedback to department concern, But some concern we could not change like lay out room, lighting because that already fix. Once again thank you for stay with us and hope will see you again in the futureWarm Regards,SudartaResort Manager

10/10 Excellent

Su hyun

Stayed 2 nights in Mar 2023
Response from Sudarta on 30 Mar 2023
Dear Su Hyun,Om swastiastuWarmest greetings from Aksari Resort Ubud, Managed by Ini Vie HospitalityThank you very much for the excellent review, Look forward to welcoming you back home to Aksari Resort Ubud in the futureWarm Regards,SudartaResort Manager

10/10 Excellent

Malachi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the staff . Very polite. The pools .. the villa I stay in was good as well ..
Stayed 5 nights in Mar 2023
Response from Sudarta on 15 Mar 2023
Dear Malachi,Om swastiastu...Warmest greetings from Aksari Resort Ubud, Managed by Ini Vie HospitalityThank you very much for stay with us and thank you for the great review as well, specially for the staff, we are very happy to know thatLook forward to see you again at Aksari Resort Ubud in the futureWarm Regards,SudartaResort Manager

10/10 Excellent

Thim

Stayed 2 nights in Feb 2023
Response from Kind regards Team Aksari Ubud on 14 Mar 2023
Dear Mr/s Thim,Om SwastiastuWarm greetings from Aksari Ubud Thank you for choosing us as a vacation and rest place for you. We hope that your stay at our place will be memorable for you and your family. If you do not mind kindly give us feedback in order to improve our products and services in the future.Once again we thank you and we will wait for your next arrival at Aksari UbudKind regardsTeam Aksari Ubud

10/10 Excellent

Rosette Aalisha

Response from Kind regards Team Aksari Ubud on 14 Mar 2023
Dear Mr/s Rosette Aalisha,Om SwastiastuWarm greetings from Aksari Ubud Thank you for choosing us as a vacation and rest place for you. We hope that your stay at our place will be memorable for you and your family. If you do not mind kindly give us feedback in order to improve our products and services in the future.Once again we thank you and we will wait for your next arrival at Aksari UbudKind regardsTeam Aksari Ubud

8/10 Good

Andreas

Stayed 3 nights in Feb 2023
Response from Team Aksari Resort Ubud on 8 Feb 2023
Dear Mr/s Andreas ,Om SwastiastuWarm greetings from Aksari Resort UbudThank you for choosing us as a vacation and rest place for you. We hope that your stay at our place will be memorable for you and your family. If you do not mind kindly give us feedback in order to improve our products and services in the future.Once again we thank you and we will wait for your next arrival at Aksari Resort UbudKind regardsTeam Aksari Resort Ubud

6/10 Okay

Onnuri

Stayed 3 nights in Jan 2023
Response from Team Aksari Resort Ubud on 8 Feb 2023
Dear Mr/s Onnuri ,Om SwastiastuWarm greetings from Aksari UbudThank you for choosing us as a vacation and rest place for you. We hope that your stay at our place will be memorable for you and your family. If you do not mind kindly give us feedback in order to improve our products and services in the future.Once again we thank you and we will wait for your next arrival at Aksari Resort UbudKind regardsTeam Aksari Resort Ubud

10/10 Excellent

Celeste

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ambiance, staff, cleanliness, food, flexibility, amenities 5/5. We enjoyed how the staff were very friendly and accomodating. They offered a lot of special experience that we enjoyed. For example - spa, floating breakfast... I would definitely recommend this place to my family and friends...
Stayed 5 nights in Sep 2022
Response from Sudarta Resort Manager on 4 Oct 2022
Dear Mr / Mrs CelesteOm swastiastu…Warmest greetings from Aksari Resort Ubud, Managed by Ini Vie HospitalityThank you for the great review and hope that will see you again at Aksari Resort Ubud in the futureWarm Regards,SudartaResort Manager

10/10 Excellent

Natalie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely beautiful hotel grounds, complete with natural waterfalls. Extremely friendly staff who made an effort to remember our names and room number. Couldn’t fault anything!
Stayed 1 night in Jul 2022
Response from Sudarta on 30 Jul 2022
Dear Ms. Natalie, Om swastiastu Warmest greetings from Aksari Resort Ubud, Managed by Ini Vie Hospitality Thank you very much for the great review and thank for the excellent words about our staff and service Look forward to see you again at Aksari Resort Ubud Warm Regards, Sudarta Resort Manager

6/10 Okay

Low Bao Can

Stayed 2 nights in Apr 2022
Response from Sudarta on 15 Mar 2023
Dear Low Bao Can,Om swastiastu Warmest greetings from Aksari Resort Ubud, Managed by Ini Vie Hospitality Thank you very much for you review, Do apologize for inconvenience caused during you stayHope will see you again in the future at Aksari Resort UbudWarm Regards,SudartaResort Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jan 2020
Response from Made Nurhadi / Resort Manager on 15 Jan 2020
Dear Our Valuable Guest, Om Swastiastu, Warmest greeting from Aksari Resort Ubud. Thank you for giving us score following your recent stay with us, as we believe the product, service and facilities were up to your expectation. We are looking forward to welcoming you again at Aksari Resort Ubud.

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019
Response from Made Nurhadi on 10 Jan 2020
Dear Mr Kevin, Om Swastiastu Warmest Greeting from Aksari Resort Ubud - Capture Your Romantic Experience in Ubud We thank you for give us score following your recent stay with us and your score are very valuable for us. Hope you have a beautiful day Thank you and kind regards Made Nurhadi Resort Manager

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely newly built hotel, great views and staff. Needs some improvement in delivering the evening entertainment, but I'm sure they will learn with time. Some food was great, some so so. Chefs better making Indonesian dishes and lovely pasta rather than western dishes. A bit secluded so more suitable for those looking to stay in the hotel or rent a scooter
Stayed 1 night in Dec 2019
Response from Made Nurhadi on 24 Dec 2019
Guest satisfaction will always remain to be the entire team's priority. We embrace guest feedback as we consider detailed comments to be a cornerstone of our quality management and most importantly a great asset in improving our services for future guests. While we are committed to provide every guest with an exceptional experience, we do take a lot of pride in recognizing our most loyal guests with special attention and care. All of us will always go the extra mile to ensure that our highly valued receiving the special attention and care that they can expect when choosing Aksari Resort.

8/10 Good

Jeremy, Palm Bay florida

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoy the scenery and spacious room. We did not like having to ask everymorning for refills of coffee and condiments in the room. Also we had to choose our breakfast the night before.
Stayed 7 nights in Dec 2019
Response from Made Nurhadi on 15 Dec 2019
Dear Mr Jeremy, Om Swastiastu Warmest Greeting from Aksari Resort Ubud - Capture Your Romantic Experience in Ubud Thank you for sharing your experience during your stay with us, In the meantime, we really appreciate you for sharing your concerns regarding your concern to order the breakfast one day before in order our kitchen team are able well prepared your order and able to served on time without any delay and our team will be pleasure and for coffee will be replace based on request and our staff will be very happy to assist. We hope can welcoming you again at Aksari Resort Ubud on your next holiday to Bali Thank you and kind regards Made Nurhadi Resort Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2019
Response from Made Nurhadi on 30 Oct 2019
Dear Beloved Guest, Warmest greetings from Aksari Ubud. We are delighted to learn that you were impressed with our uniquely integrated facilities including our spacious rooms and thank you for choosing to stay with us with leave excellence feedback. Thank and kind Regards Made Nurhadi (Resort Manager)

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb
This is a new hotel and it’s absolutely fantastic. Condition is perfect clean and well looked after. Staff is amazing. Negative side is it’s far from Ubud but if you want the perfect mountain surroundings this is the perfect hotel. Also there’s not a great variety of breakfast menu. But all in all it’s a great hotel.
Stayed 4 nights in Oct 2019
Response from Made Nurhadi on 30 Oct 2019
Dear Beloved Guest, Warmest greetings from Aksari Ubud. Thank you for trusting Aksari Ubud as your trip destination. We truly appreciate your comments and are happy to read that you were overall satisfied with the Resort, the Facilities, the Staff and the Services provided. At the other side our apologies that the standards experienced for breakfast were not quite up to your expectations. This is certainly something for our immediate follow up. Thank you and kind Regards Made Nurhadi (Resort Manager)

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2019
Response from Made Nurhadi on 27 Oct 2019
Dear Valuable Guest, Thank you for spending your holidays with us recently and also giving us point five out of five that we could leave a positive and long lasting impression for you. Best Regards, Made Nurhadi Resort Manager

8/10 Good

may

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
beautiful resort away from town
Very beautiful room and nice resort 20 min drive away from ubud center. if you’re looking for night life, this is not for you. service is slow, breakfast is so-so. but staffs are helpful.
Stayed 5 nights in Oct 2019
Response from Made Nurhadi on 21 Oct 2019
Dear Valuable Guest, Om Swastiastu Warmest greeting from Aksari Resort Ubud Thank you for the time you have spent to leave us some feedback following your recent stay with us since your review is very valuable for us and we would still be grateful to have your genuine comment and your feedback will be share to entire team accordingly for further improvement following some of your note. Best Regards, Made Nurhadi Resort Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2019
Response from Made on 1 Oct 2019
Dear Mr/s Anonymous, Om Swastiastu. Warmest greeting from Aksari Resort Ubud. We thank you for choosing to stay with us recently and for taking the time to give as score on your feedback and we looking forward to welcome you soon on your next holidays. Best Regards, Made Nurhadi Resort Manager

10/10 Excellent

Wulan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Beautiful ❤️
Very beautiful resort, the room is nice and spacious also has a very beautiful view and beautiful decoration. Food is also nice and reasonable price. We really enjoyed our stay at The Aksari resort. Thank you.
Stayed 2 nights in Sep 2019
Response from Made on 1 Oct 2019
Dear Ms. Wulan, Om Swastiastu. Warmest greeting from Aksari Resort Ubud We deeply thank you for choosing to stay with us and you feel satisfied with our service after so many experiences. It is our commitment to present guests with 5-star hospitality as we pride ourselves on providing the highest level of service, with team members who are committed to creating lifelong memories for our guests. The small details and insightful compliments count, and I thank you for bringing these to our attention. Best Regards, Made Nurhadi Resort Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Simply the best hotel I have ever stayed in. Peace and tranquillity outside the bustle of Ubud. Location is perfect, facilities pristine. Food is 5 star however it is the care and attention of staff that sets this hotel above the others.
Stayed 4 nights in Aug 2019
Response from Made Nurhadi on 26 Aug 2019
Dear Our Valuable Guest Om Swastiastu Warmest Greeting from Aksari Resort Ubud - Capture Your Romantic Experience in Ubud It is very pleased to read your positive insight regarding our resort and our hospitality service. We are glad to learn that the products, services and facilities provided were up to your expectations. Your comments are truly valued. Best Regards Made Nurhadi Operational Manager

10/10 Excellent

??

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
新婚旅行でアクサリリゾートウブドを利用しました。大自然に囲まれた絶景や、施設のプールなどとても綺麗でリラックスして過ごすことができました。 チェックインからチェックアウトまで、スタッフさんはとても親切に対応していただき、細かいところまで優しい気遣いがかありとても感謝しています。滞在中は心地よく過ごすことができました。 またバリに訪れた際は、アクサリリゾートウブドを利用したいと思います。
Stayed 2 nights in Jan 2024
Response from Sudarta on 31 Jan 2024
Dear guest,Om swastiastuWarmest greetings from Aksari Resort Ubud, Managed by Ini Vie HospitalityThank you for the excellent review given to our resort, Happy to know that our resort meet with your expectation.Look forward to see you again in the futureWarm Regards,Sudarta

10/10 Excellent

jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Sudarta on 24 Dec 2023
Dear Jeffrey,Om swastiastuWarmest greetings from Aksari Resort Ubud, Managed by Ini Vie HospitalityThank you very much for the great feedback to our resort and look forward to see you again in the futureWarm Regards,Sudarta

6/10 Okay

Mi hwa

Travelled with group
Liked: Staff & service
Stayed 2 nights in Nov 2023
Response from Sudarta on 21 Nov 2023
Dear Mi Hwa,Om swastiastuWarmest greetings from Aksari Resort Ubud, Managed by Ini Vie HospitalityThank you for the feedback and look forward to see you again in the futureWarm Regards,Sudarta

10/10 Excellent

Tae Yun

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Sudarta on 9 Sept 2023
Dear Tae Yun,Om swastiastuWarmest greetings from Aksari Resort Ubud, Managed by Ini Vie HospitalityThank you very much for the feedbackLook forward to see you again in the futureWarm Regards,Sudarta

10/10 Excellent

JIAE

Stayed 2 nights in Jul 2023
Response from Sudarta on 23 Aug 2023
Dear Jiae, Om swastiastuWarmest greetings from Aksari Resort Ubud, Managed by Ini Vie HospitalityThank you very much for you great feedbackLook forward to welcoming you back home to Asksari Resort Ubud in the futureWarm Regards,SudartaResort Manager

10/10 Excellent

Kumiko

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
メインプールとジャグジーが本当に最高でした！夕方以降は少し混んでる様子でしたが午前中〜お昼の時間帯は貸切状態になるタイミングもありました。 お部屋は広々としていてゆったり過ごせましたがベッドがかなりコンパクトです。成人男性だと寝返りうてないくらい（笑） 気になった点はシャワーを浴びると隣のトイレまで水が入ってしまい、トイレの床が水浸しになってしまったことです。バスマットでは間に合わないくらいに濡れてしまってシャワー後とにかく困りました...
Stayed 1 night in Jul 2023
Response from Sudarta on 9 Aug 2023
Dear Kumiko,Om swastiastuWarmest greetings from Aksari Resort Ubud, Managed by Ini Vie HospitalityThank you for stay with us and thank you for give the review and feedback, We do apologize for the inconvenience caused during stay specially the shower area, We will check with department concern accordingly, Hope that you still have great memory during stay with us. Look forward to see you again in the futureWarm Regard, SudartaResort Manager

10/10 Excellent

Álvaro

Stayed 1 night in May 2023
Response from Sudarta on 13 Jun 2023
Dear Alvaro,Om swastiastuWarmest greetings from Aksari Resort Ubud, Managed by Ini Vie HospitalityThank you very much for stay with us and thank you for the great feedback as wellLook forward to welcoming you back home to Aksari Resort Ubud in the futureWarm Regards,Sudarta

10/10 Excellent

Olivier Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Take your Time
Mitten Dschungel eine traumhafte Oase mit traumhaften Villen
Stayed 2 nights in Apr 2023
Response from Sudarta on 28 Apr 2023
Dear Olivier Eric,Om swastiastuWarmest greetings from Aksari Resort Ubud, Managed by Ini Vie HospitalityThank you very much for you review to our resort, Thank you for sharing some nice picture during stay with usLook forward to see you again here at Aksari Resort Ubud in the futureWarm Regards,SudartaResort Manager

8/10 Good

Mette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A little getaway
Great experience- especially the complimentary yoga with Putu made my day start right! I had some issues with cleaning and something wrong with the ac, however the team were happy to quickly respond and resolve it. Nothing major and everything else like food, comfort and amenities was perfect. Overall super delightful stay and I would definitely recommend it to a friend.
Stayed 2 nights in Mar 2023
Response from Sudarta on 24 Mar 2023
Dear Mette,Om swastiastuWarmest greetings from Aksari Resort UbudThank you very much for stay with us and thank you for the great review as well, Do apologize for the inconvenience caused during stay with us, Hope that our resort was meet your expectation.Look forward to welcoming you back home to Aksari Resort Ubud in the futureWarm Regards,SudartaResort Manager

10/10 Excellent

minkyung

Stayed 1 night in Jan 2023
Response from Team Aksari Resort Ubud on 8 Feb 2023
Dear Mr/s Minkyung,Om SwastiastuWarm greetings from Aksari Resort UbudThank you for choosing us as a vacation and rest place for you. We hope that your stay at our place will be memorable for you and your family. If you do not mind kindly give us feedback in order to improve our products and services in the future.Once again we thank you and we will wait for your next arrival at Aksari Resort UbudKind regardsTeam Aksari Resort Ubud

10/10 Excellent

Yoon Koo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay! This is the most lovely resort I've ever been. Room is really spacious and bright. But more than that, All of the staffs were super friendly and helpful. Love this place. Swimming pool and Outside hot tub are gorgeous. Also programs they offer (such as Yoga, Romantic acoustic...) were also great. Would definetely come back!!
Stayed 1 night in Nov 2022
Response from Sudarta, Resort Manager on 27 Dec 2022
Dear Yoo Koo, Om swastiastu, Warmest greeting from Aksari Resort Ubud, Managed by Ini Vie Hospitality, Thank you for stay here at Aksari Resort Ubud, Thank you for give us the great review and also mention some kind of our event of the day (Yoga, Accoustic), Hope you have great memory during stay with us, Look forward to welcoming you back home to Aksari Resort Ubud in the future, Warm Regards, Sudarta, Resort Manager

8/10 Good

Kai

Stayed 1 night in Aug 2022
Response from Sudarta on 15 Mar 2023
Dear Kai,Dear Mr / Mrs CelesteOm swastiastu…Warmest greetings from Aksari Resort Ubud, Managed by Ini Vie Hospitality, Thank you for the great review and hope that will see you again at Aksari Resort Ubud in the futureWarm Regards,SudartaResort Manager

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Incrível. Equipe muito bem informada, dá orientações importantes, auxilia nos day tours e presta um ótimo serviço. Única observação: servir cerveja gelada! Todas estavam quentes.
Stayed 3 nights in May 2022
Response from Sudarta on 23 Jun 2022
Dear Mr. Daniel, Om swastiastu Warmest greetings from Aksari Resort Ubud, Managed by Ini Vie Hospitality Thank you very much for stay with us and thank you for the great review, thank you also for the positive feedback about our drink, Hope we can do better in the future Look forward to welcoming you back home in the future Warm Regards, Sudarta Resort Manager