Front of property – evening/night
Check availability

Reviews of Sagebrush Inn & Suites

3 out of 5
Sagebrush Inn & Suites
1508 Paseo Del Pueblo, Taos, NM

Reviews

7.6

Good

Rating 10 - Excellent. 363 out of 1002 reviews" "
Rating 8 - Good. 268 out of 1002 reviews" "
Rating 6 - Okay. 181 out of 1002 reviews" "
Rating 4 - Poor. 119 out of 1002 reviews" "
Rating 2 - Terrible. 71 out of 1002 reviews" "

7.6/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this place!
Stayed 1 night in May 2024

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful rooms. Vintage. Kiva fireplaces. Friendly staff. great deal for the price.
Stayed 1 night in Apr 2024
Response from cristal on 2 May 2024
Thank you for the 5 out of 5 Barb and for your kind words . have a nice evening

6/10 Okay

Richard

Travelled with partner
Liked: Cleanliness, staff & service
Nice property for the price. Comfortable but a few issues. Tub drain needed Drain-o and several AC sockets were un-useable. Maintenance seemed a little lacking.
Stayed 1 night in Apr 2024
Response from Charlotte-Front Desk Manager on 30 Apr 2024
We appreciate the feedback Richard. Thank you for staying with us!

10/10 Excellent

Joan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Vintage hotel and grounds, peaceful. And a great bed.
Stayed 1 night in Apr 2024
Response from Front Desk Agent on 27 Apr 2024
Thank you for your review! We hope to see you again!

8/10 Good

Gabriela

Travelled with pets
Love that I was able to use the fireplace. Didn’t like that microwave was not working, there were no extra linens, no extra toilet paper other than what was being used already, and tv was small.
Stayed 2 nights in Apr 2024
Response from Front Desk Agent on 27 Apr 2024
Thank you for your feedback.

8/10 Good

Bruce

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I received an upgraded room that was superior--with a kiva fireplace, sitting area and small terrace. The hotel pool, however, was closed (like for weeks) for cleaning.
Stayed 2 nights in Apr 2024
Response from Front Desk Agent on 27 Apr 2024
Thank you for staying with us! We are sorry for the inconvenience! We hope to see you again!

6/10 Okay

Amy

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
We were looking forward to hot tub and pool which were down. Interesting set up. May try again when ammenities are up. A bit loud being all together with bar and parking sometimes issue. Cute rooms, more pillows needed.
Stayed 1 night in Apr 2024
Response from front desk manager on 25 Apr 2024
We appreciate your feedback Amy. Apologies for the pool and hot tub undergoing maintenance. Next time you come, please book with us directly and mention the pool issues. We will give you a great discounted rate. Thank you for staying with us!

10/10 Excellent

Shivani

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from front desk on 23 Apr 2024
Thank you Shivani for staying with us!

2/10 Terrible

Troy

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Had to cancel my stay there and move to a different hotel because the shower didn’t work, and there was a weak spot in the floor, and smelled like mildew
Stayed 2 nights in Apr 2024
Response from Front Desk on 22 Apr 2024
Thank you so much for taking the time to let us know about these issues. We sincerely apologize that you did not get to enjoy your stay here at the Sagebrush. We want to make sure that all our guests feel welcome and that their comfort is our highest priority. We appreciate your feedback so that we can continue to work toward improvements.

8/10 Good

Jim, Bixby

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique property with distinct NM atmosphere, yet clean and updared.
Stayed 2 nights in Apr 2024
Response from Cristal on 26 Apr 2024
Thank you for the kind words Jim come back soon

2/10 Terrible

Stephanie

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Very out dated. This is not something I would ever book again. The first room the toilet was leaking everywher including the wall. They did move us which was nice but never again. It has had no updating.
Stayed 1 night in Apr 2024
Response from Front Desk on 20 Apr 2024
We apologize for the issues that incurred during your stay. We hope that you will give us another chance. Again thank you for staying with us.

6/10 Okay

Teresa

Travelled with partner
Liked: Cleanliness
Loved the old historic feel. Over all was pretty nice. Only complaint about room was the one light switch for bathroom and infront of bathroom sink. Made it hard for going to the bathroom in the middle of the night and not waking my husband up as I could not see or turn the light on as it would of shined in his face. Coffee pot was dirty and did not brew hot coffee. Did not get told where dining area was so we assumed the dining area was where the bar was. Loved the music but was TOO loud for dining. We discovered the dining room after our dinner in bar which was a bit stressful due to the loudness of music. Waitress was nice but seemed very unexperienced and overwhelmed. Not the worst experience I would go back.
Stayed 1 night in Apr 2024
Response from cristal on 15 Apr 2024
Thank you for your feedback Teresa, i apologize the property was not explained to you correctly at check in. we also have other room types. and they all have their unique style next time you do stop by ask for one of these rooms we hope to see you soon.

10/10 Excellent

Elaine

Travelled with partner
Friendly, love the rooms and live entertainment.
Stayed 1 night in Apr 2024
Response from Front Desk Agent on 14 Apr 2024
Thank you for your review! We hope to see you again soon!

8/10 Good

Breanna

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Great food and beautiful outside area, didn't like the cleansing of the bathroom/bathtub
Stayed 2 nights in Apr 2024
Response from Vic on 14 Apr 2024
Thank you for your feed back. It is always appreciated. We are happy to hear that you enjoyed the restaurant during your stay and please know we will be addressing your other concerns with the designated departments.

10/10 Excellent

Henrietta

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff and views.
Stayed 3 nights in Apr 2024
Response from Cristal on 12 Apr 2024
Thank you for the kind review Henrietta, Come back soon

8/10 Good

Mary

Liked: Cleanliness, staff & service
I routinely stay here during my visits to that area.
Stayed 3 nights in Apr 2024
Response from Cristal on 14 Apr 2024
thank you for choosing sagebrush inn for your relaxation destination come back soon.

8/10 Good

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Live music every night
Stayed 1 night in Apr 2024
Response from Front desk on 7 Apr 2024
Thank you for your feedback

8/10 Good

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Front Desk on 7 Apr 2024
Thank you for your review

2/10 Terrible

Bobby

Disliked: Property conditions & facilities
The room was run down very old . We stayed at the sagebrush before and we had a room that was nice . This room they gave me was terrible. The coffee pot was dirty I had to clean it before I can use it . The bathroom was nasty. It was a horrible night .
Stayed 1 night in Apr 2024
Response from Cristal fd supervisor on 4 Apr 2024
Bobby please accept our sincerest apologies for any and all issues you experienced while staying with us. we want to make this right and would like to make this up to you

8/10 Good

Amethyst

Travelled with partner
Liked: Cleanliness, staff & service
It's a good place to stay when you are up in Taos. The propery could use some renovations. It's starting to look worn. I noticed the lights in the bar needed some dusting. Food quality was okay. Waitstaff and bartender were great. I could hear the person staying above us walking around all evening.
Stayed 1 night in Mar 2024
Response from Cristal on 1 Apr 2024
Thank you for your rating and your feedback.

2/10 Terrible

cesar

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The place is terribly old and dirty. We moved the bed and besides tons of dust we found some used needles from a junkie ..! You can tell they don’t clean the rooms properly. The staff is basically absent ! You’re totally on your own! We cleaned the pool ourselves and housekeeping is only on request .. for the same price there are plenty of options .. don’t go for this one !
Stayed 3 nights in Mar 2024
Response from front desk agent on 1 Apr 2024
Hello Cesar. We are sorry we did not meet your expectations. Please give us a call @ (575)758-2254, as we were unaware of any of this and would like to apologize.

8/10 Good

Melissa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at Sagebrush Inn for a youth hockey tournament. Everyone was very kind and attentive. We had an executive suite, and while the room was outdated, it was a nice big room. Great stay overall.
Stayed 3 nights in Mar 2024
Response from Front Desk on 29 Mar 2024
Thank you for your feedback

10/10 Excellent

Andrew

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was great!
Stayed 3 nights in Mar 2024
Response from front desk on 27 Mar 2024
Thank you for staying with us Andrew!

10/10 Excellent

Ursula

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location if you are driving to different places. Short drive to Taos Plaza, restaurants, grocery stores. Rooms are comfortable and clean.
Stayed 3 nights in Mar 2024
Response from front desk on 27 Mar 2024
We appreciate the kind review Ursula! Thank you for staying with us!

10/10 Excellent

Leroy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Paige at the front desk was extremely helpful when I messed up my Expedia booking. I also liked the hot tub and restaurant attached to the hotel, overall a great place to stay!
Stayed 1 night in Mar 2024
Response from Front Desk on 26 Mar 2024
Thank you so much for taking the time to leave us a review. We are so glad to hear that you enjoyed your stay. We hope to see you again the next time you visit Taos!

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
The Sagebrush Inn is welcoming and has an amazing atmosphere and vibe for anyone who wants to get an authentic Southwest Adobe style feeling. The people were great, there was live music and the ambience is worth it
Stayed 2 nights in Mar 2024
Response from Front Desk on 25 Mar 2024
Thank you for your review! We hope to see you again soon!

10/10 Excellent

Melodie, CAMARILLO

Stayed 1 night in Mar 2024
Response from Cristal on 14 Apr 2024
THANK YOU MELANIE! AWESOME REVIEW stop by when ever passing thru Taos

10/10 Excellent

Megan

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful, historic property with many room options! The staff was so helpful and friendly and were very accommodating. Had a wonderful weekend in Taos!
Stayed 3 nights in Mar 2024
Response from Front Desk on 22 Mar 2024
We appreciate the stellar review! Thanks for staying with us Megan!

6/10 Okay

Clifford

Disliked: Cleanliness
Stayed 7 nights in Mar 2024
Response from Front Desk on 22 Mar 2024
Thanks for staying with us Clifford!

10/10 Excellent

Denis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large room with a working fireplace. Close to the town of Taos with great restaurants and about 30 minutes from Taos Ski Valley. Restaurant food was very good and great service. We were very happy with our stay here and the skiing at Taos.
Stayed 4 nights in Mar 2024
Response from Cristal on 18 Mar 2024
Thank you for your kind review, have a lovely day.

8/10 Good

Adam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Front Desk on 18 Mar 2024
Thank you for you review and thank you for staying with us! We hope to see you again soon!

8/10 Good

Rebecca

Stayed 2 nights in Mar 2024
Response from Front Desk on 6 Apr 2024
Thank you for staying with us! Hope to see you next time you visit Taos!

4/10 Poor

Hunter

Disliked: Cleanliness, staff & service
The location was good and the property was quiet and had easy parking. However, the listing online stated the room could sleep up to 6 people so we booked the room for 5 people. The room fits max 4 people. There were only 2 queen beds upon which the front office told us that 3 people were to fit in a queen bed. We thankfully were able to get a cot for our 5th person. We were told upon arrival that we could request housekeeping any day . The second day we were there we called for housekeeping to clean the room as we had a lot of trash and needed new towels and toilet paper. We were gone all day and arrived back to find housekeeping never came. We then called for towels and toilet paper at least and still no one come. We had to walk to front desk to get toilet paper. We then called for housekeeping the next day and when we arrived back still they never came. Our room was overflowing with trash, we had no towels and no toilet paper. The hot tub was also broken for 2 out of the 4 days we were there. Otherwise we felt we were in a safe location and the property was a convenient location for our skiing at angel fire.
Stayed 4 nights in Mar 2024
Response from Front Desk Agent on 17 Mar 2024
Hello Hunter, we are sorry for the confusion and inconvenience that occurred during your stay. We apologize that housekeeping did not clean your room even though you did request service. We are trying everyday to improve our property. We wish to make it up to you in the future.

6/10 Okay

Scott

Travelled with partner
There’s a definite charm to this historic property that there’s been effort to maintain. However, the room decor and bathroom fixtures have lost that charm and do not function well. The owners should upgrade the bathrooms and replace those dark carpets. There are nice amenities here, but Sagebrush is overpriced as far as room comfort.
Stayed 1 night in Mar 2024
Response from Cristal on 17 Mar 2024
Thank you for your feedback Scott, we hope to see you again in the near future.

6/10 Okay

Pho, Manvel

Travelled with family
Check in time was 4pm but room wasn’t ready until 4:15pm. Wi-Fi didn’t work. Stayed for 3 nights but room supplies were only provided for 1 day when they don’t offer any housekeeping. I called in advance to see if my room would have a sofa/sofabed in addition to 1 king and 1 queen. The male rep said yes. When I get there, there was no sofa/sofabed. Disappointed.
Stayed 3 nights in Mar 2024
Response from front desk on 16 Mar 2024
Please accept our apologies for the issues with your stay.

6/10 Okay

Kiley

Travelled with family, Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
It has some great potential and character but could really really use a deep clean. Some of the microwaves were so old and broken that it would take 5 minutes to heat up something that should take 30 seconds. Lots of hair found upon arrival and tons of dirt and crumbs when I moved some furniture around tools in electronics. Beds were actually not terribly uncomfortable but the lack of cleanliness made it almost unbearable. We left a day early to star in a different hotel
Stayed 4 nights in Mar 2024
Response from Cristal on 15 Mar 2024
Thank you for your feedback .have a lovely Evening.

6/10 Okay

Rachelle

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Front Desk on 15 Mar 2024
Thank you for your review

10/10 Excellent

Shawn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024
Response from Front Desk on 15 Mar 2024
Thank you for the stellar review have a good day.

10/10 Excellent

rushabh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A bit dated but ver well maintained. Overall, the property has its charm. I wouldn’t want to change anything about it.
Stayed 1 night in Mar 2024
Response from Front Desk on 13 Mar 2024
We appreciate your kind review. Thank you for staying with us!

10/10 Excellent

Martha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 2 nights in Feb 2024
Response from Front Desk on 2 Mar 2024
Thank you Martha for the stellar review!

4/10 Poor

Amber

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The room was large and the bed was comfy but it just wasn’t cleaned and they only cleaned once when we complained that it wasn’t cleaned when we arrived. Light bulbs were out when we got there and the curtains had stains. Also the cable in the bedroom never worked and WiFi was spotty. I’ll end on a positive they have great breakfast burritos.
Stayed 4 nights in Feb 2024
Response from Cristal Front Desk Supervisor on 2 Mar 2024
Thank you Amber for reaching out and giving us your feedback on your stay, we apologize for the issues you experienced during your stay with us. please allow us next time to make it up to you. And you can grab another opportunity to enjoy another tasty Burrito.!

8/10 Good

Richard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Old Sante Fe style decor, good room size and fireplace was a plus, 1 bundle of wood per day made it cozy and romantic. Cons if you want all the new/modern perks it may not be for you.
Stayed 3 nights in Feb 2024
Response from Front Desk Agent on 1 Mar 2024
Thank you for your review Richard! We hope to see you again soon!

10/10 Excellent

Jonathan

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location. Super fun renovated classic motor lodge! Great communication with owner, clean room and super comfortable stay!
Stayed 3 nights in Feb 2024
Response from CRISTAL on 1 Mar 2024
THANK YOU

10/10 Excellent

mindi

Travelled with family
Nice spacious rooms!
Stayed 2 nights in Feb 2024
Response from Cristal on 26 Feb 2024
Thank you for the 5 outta 5 review come back and visit again

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Room was good. Live music in the restaurant was great
Stayed 3 nights in Feb 2024
Response from Cristal on 26 Feb 2024
Thank you for your feed back our grill and cantina are great.

8/10 Good

Peter

Travelled with family, Travelled with pets
Liked: Cleanliness, amenities
The property was cool and sprawling. Nice for a couple of strolls.
Stayed 1 night in Feb 2024
Response from Cristal on 26 Feb 2024
Thank you for your kind review, we hope to see you again soon.

8/10 Good

Greg

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was nice. Comfy beds. Perfect for the price we paid.
Stayed 4 nights in Feb 2024
Response from Front Desk Agent on 23 Feb 2024
Thank you for your review! We hope to see you again soon!

10/10 Excellent

Carlton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience. Would recommend for a solid hotel stay. Very low key and the staff treated us like family.
Stayed 3 nights in Feb 2024
Response from Front Desk on 22 Feb 2024
We appreciate your kind review Carlton. Thank you for staying with us!

8/10 Good

matthew, manhattan beach

Fine, although our room had coats of two different dogs…. White on the floor, black in the Murphy bed which wasn’t made. Probably a really cool hotel of yesteryear although the Hampton across the street may be better for current times?!?
Stayed 2 nights in Feb 2024
Response from Cristal on 21 Feb 2024
Matthew, thank you for reaching out to us about the room issue we will pass this onto higher management.

6/10 Okay

JAMES

Stayed 2 nights in Feb 2024
Response from Front Desk on 21 Feb 2024
Thank you for staying with us!