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Reviews of Leonardo Plaza Dead Sea

Leonardo Plaza Dead Sea
Dead Sea, Neve Zohar, Tamar

Reviews

6.0
Rating 10 - Excellent. 7 out of 27 reviews" "
Rating 8 - Good. 1 out of 27 reviews" "
Rating 6 - Okay. 8 out of 27 reviews" "
Rating 4 - Poor. 5 out of 27 reviews" "
Rating 2 - Terrible. 6 out of 27 reviews" "

5.4/10

Cleanliness

5.4/10

Staff & service

5.6/10

Amenities

4.8/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

6/10 Okay

zeev

Liked: Staff & service, room comfort
Stayed 2 nights in Sep 2023
Response from anat on 29 Sept 2023
אורח יקר שלום אנו מודים לך על המשוב צוות המלון ישמח לראותכם שוב בין אורחינו בברכה,ענת

10/10 Excellent

Asaf

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from anat on 4 Jun 2023
dear guest thank you for the review we hope to see you soon in our hotel regradesanat

4/10 Poor

Ari

Business traveller
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
This hotel is situated at the south end of the Dead Sea hotels. Although it is not right on the beach, it is close enough for a short walk, and there is a regular shuttle as well. The hotel sports a nice pool and excellent food, together with nice amenities. At the same time, certain parts of the hotel are showing their age and clearly need renovation. The downstairs hall, for example, had water leaking from its ceiling during our stay, with some tiles even falling down to the floor due to the damage. Some of the common spaces had a rundown look to them (although others had clearly been renovated). My greatest problems, however, came about when I tried to get a receipt for my stay. On my checkout day, I was told that it would arrive via email, but I never received it. Reaching the hotel to talk to someone human about this proved to be a monumental effort, as they didn't answer Internet messages and their phone systems would either close my call (after a *long* wait) or send me to a closed office. Indeed, I'm still waiting for a receipt, which I need for reimbursement purposes.
Stayed 2 nights in May 2023
Response from anat on 16 May 2023
DEAR GUEST we thank you for the feedback the escort team will be happy to see you adain among our guests regard's anat

10/10 Excellent

Alan

Stayed 1 night in Apr 2023
Response from anat on 16 May 2023
DEAR GUEST we thank you for the feedback the escort team will be happy to see you adain among our guests regard's anat

10/10 Excellent

Ron

Stayed 1 night in Feb 2023
Response from anat on 16 May 2023
DEAR GUEST we thank you for the feedback the escort team will be happy to see you adain among our guests regard's anat

4/10 Poor

Aliza

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Food was the best. Most of staff nice. Some nesty Services like spa broken
Stayed 7 nights in Nov 2022
Response from vicky on 29 Nov 2022
Dear Guest, Thank you for choosing to stay at the Leonardo Plaza dead sea Hotel. We appreciate your taking the time to write this feedback. We hope to see you again among the guests of Leonardo Plaza dead sea Hotel. Regards, Vicky

10/10 Excellent

nabel

Stayed 2 nights in Oct 2022
Response from Vicky on 27 Oct 2022
אורח היקר ,תודה רבה על תגובתך שמחנו לארח אותך ולהעניק לך חווית אירוח מהנה וייחודית נשמח לראותך שוב בין אורחינו ולתת מענה בביקור הבא. בברכה, ויקי

4/10 Poor

Shay and Lahat

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
מלון נחמד - ניהול ותחזוקה נמוכה
שהינו במלון לילה אחד. לצערנו בחדרים היה ריח לא נעים. החלפנו חדר לאחר שבחדר היה ריח חזק של סיגריות ובחדר שבו שהינו עלה ריח לא נעים מהשירותים. על פניו יש במלון את כל המתקנים הדרושים לחופשה אולם התחזוקה והניהול ברמה נמוכה. הכיסאות בבריכה ברובם היו שבורים, חדר אוכל לא מנוהל. לצערנו לא נחזור
Stayed 1 night in Oct 2022
Response from Vicky on 27 Oct 2022
אורח יקר ,צר לנו לקבל ממך משוב שלילי ,נשמח לארח אותך בין אורחינו ולתת מענה לך מענה באירוח הבא ,בברכה ויקי

4/10 Poor

Yuli

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022
Response from Vicky on 27 Oct 2022
Dear Guest, Thank you for choosing to stay at the Leonardo Plaza dead sea Hotel. We hope to see you again among the guests of Leonardo Plaza dead sea Hotel. Regards, Vicky

2/10 Terrible

Shalon

Stayed 2 nights in Sep 2022
Response from Vicky on 27 Oct 2022
Dear Guest, Thank you for choosing to stay at the Leonardo Plaza dead sea Hotel. We hope to see you again among the guests of Leonardo Plaza dead sea Hotel. Regards, Vicky

2/10 Terrible

Shalon

Disliked: Staff & service, property conditions & facilities
First and last time!
Very old hotel and horrible food. The service horrible.
Stayed 2 nights in Sep 2022
Response from Vicky on 27 Oct 2022
Dear Guest, Thank you for choosing to stay at the Leonardo Plaza dead sea Hotel. We have read your comments carefully and been for relevant department heads so that we can learn from them and draw conclusions. We hope to see you again among the guests of Leonardo Plaza dead sea Hotel. Regards, Vicky

2/10 Terrible

Anibal

Travelled with family
Disliked: Cleanliness, staff & service, amenities
The most dirty hotel I’ve ever been to. The whole place reeks of cigarette, around the pool there are cigarette butts all over, the bathroom was just disgusting. And I’m usually not a clean freak but this hotel just reached my very low limit. The good thing is that it has good parking on site.
Stayed 3 nights in Aug 2022
Response from anat on 16 May 2023
DEAR GUEST we thank you for the feedback the escort team will be happy to see you adain among our guests regard's anat

6/10 Okay

shlomo

Travelled with family
Disliked: Room comfort
Stayed 1 night in Jun 2022
Response from Vicky on 12 Jun 2022
אורח היקר ,תודה רבה על תגובתך שמחנו לארח אותך ולהעניק לך חווית אירוח מהנה וייחודית נשמח לראותך שוב בין אורחינו ולתת מענה בביקור הבא. בברכה, ויקי

2/10 Terrible

marc

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
I honestly didn't like much. The worst is the lack of professionalism for the employees ,over crowded and overrated hotel. Not worth it at all
Stayed 1 night in Jun 2022
Response from Vicky on 12 Jun 2022
Dear Guest, Thank you for choosing to stay at the Leonardo Plaza dead sea Hotel. We are sorry to read that the vacation did not match your expectations. We have read your comments carefully and been for relevant department heads so that we can learn from them and draw conclusions. We hope to see you again among the guests of Leonardo Plaza dead sea Hotel. Regards, Vicky

6/10 Okay

Bella

Stayed 3 nights in May 2022
Response from vicky on 13 May 2022
אורח היקר ,תודה רבה על תגובתך שמחנו לארח אותך ולהעניק לך חווית אירוח מהנה וייחודית נשמח לראותך שוב בין אורחינו ולתת מענה בביקור הבא. בברכה, ויקי

6/10 Okay

Yeshaiau

Stayed 1 night in May 2022
Response from vicky on 13 May 2022
אורח היקר ,תודה רבה על תגובתך שמחנו לארח אותך ולהעניק לך חווית אירוח מהנה וייחודית נשמח לראותך שוב בין אורחינו ולתת מענה בביקור הבא. בברכה, ויקי

6/10 Okay

george

Stayed 1 night in May 2022
Response from vicky on 13 May 2022
אורח היקר ,תודה רבה על תגובתך שמחנו לארח אותך ולהעניק לך חווית אירוח מהנה וייחודית נשמח לראותך שוב בין אורחינו ולתת מענה בביקור הבא. בברכה, ויקי

10/10 Excellent

Diana

Stayed 2 nights in Apr 2022
Response from vicky on 1 May 2022
אורח היקר אנו מודים לך על בחירתך להתארח במלון לאונרדו פלאזה ים המלח. אנו מודים לך על הדירוג הגבוה ומשוב חיובי. מקווים לראותך שוב בין אורחינו ונשמח לעמוד לשירותך בביקור הבא שלך. בברכה ,ויקי

10/10 Excellent

SIMON

Stayed 1 night in Jul 2023
Response from anat on 30 Jul 2023
אורח יקר אנו מודים לך על המשוב החיוב צוות המלון ישמח לראותכם שוב בין אורחינובברכה,ענת

6/10 Okay

claudia

Travelled with group
Disliked: Staff & service, property conditions & facilities
pessima impressione
Arrivata alle 18 circa la camera non era pronta (eravamo in shabat) comprendo la motivazione...ma...ci invitano ad andare alla SPA ma dove potevamo cambiarci? Andiamo a cena...in attesa della camera... Attendiamo. Ci arrabbiamo. Ma gli ospiti della nostra camera non l'avevano ancora lasciata libera alle 21. Mi dicono di avere pazienza...Ma io mi domando: nel rispetto dei religiosi, perche' loro non aspettano nella hall l'uscita dello shabat e permettono ai nuovi arrivati (con un viaggio di migliaia di kilometri) di prendere possesso della camera? Non ho risposte. Alle 22.30 circa arriviamo in camera con i pavimenti ancora bagnati. Senza asciugamani ne'accappatoi. Ce li facciamo dare. Come minimo essendo una junior suite dovevano darci una bottiglia di vino con cioccolatini. No! non c'erano nemmeno le ciabattine di cortesia. Che dire? Non ci sono commenti. In compenso mi lasciano un bonus per due soft drinks nell'attesa. No comments
Stayed 6 nights in Apr 2023
Response from anat on 16 May 2023
DEAR GUEST we thank you for the feedback the escort team will be happy to see you adain among our guests regard's anat

4/10 Poor

Patrizia

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Troppo caotica. Sporca. Cibo dozzinale
Stayed 1 night in Feb 2023
Response from anat on 28 Feb 2023
Ciao caro ospiteTi ringraziamo per il feedbackLo staff dell'hotel sarà lieto di rivedervi tra i nostri ospitiDistinti saluti,Anat

6/10 Okay

Dunai

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Nov 2022
Response from vicky on 29 Nov 2022
Dear Guest, Thank you for choosing to stay at the Leonardo Plaza dead sea Hotel. We appreciate your taking the time to write this feedback. We hope to see you again among the guests of Leonardo Plaza dead sea Hotel. Regards, Vicky

8/10 Good

Ralf

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gutes Hotel mit einer tollen Ausstattung

2/10 Terrible

Jaime

Response from anat on 16 May 2023
DEAR GUEST we thank you for the feedback the escort team will be happy to see you adain among our guests regard's anat

2/10 Terrible

Evgeni

Disliked: Staff & service
Stayed 1 night in Apr 2022
Response from Vicky on 29 Apr 2022
Dear Guest, Thank you for choosing to stay at the Leonardo Plaza dead sea Hotel. We appreciate your taking the time to write this feedback. We are sorry to read that the vacation did not match your expectations. We hope to see you again among the guests of Leonardo Plaza dead sea Hotel. Regards, Vicky

10/10 Excellent

DALLE

Stayed 1 night in Apr 2022
Response from vicky on 15 Apr 2022
אורח היקר ,תודה רבה על תגובתך שמחנו לארח אותך ולהעניק לך חווית אירוח מהנה וייחודית נשמח לראותך שוב בין אורחינו ולתת מענה בביקור הבא. בברכה, ויקי

6/10 Okay

claudia

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2022
Response from vicky on 13 Apr 2022
אורחת יקרה . תודה על המשוב והציון שקיבלנו . נשמח לארח אותכם ולתת מענה גם בביקור הבא שלכם בברכה ויקי