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Reviews of Sentosa Villa

3.5 out of 5
Sentosa Villa
Lot 4223 & 11840, Jalan 8, Taman Sentosa, Taiping, Perak

Reviews

7.8

Good

Rating 10 - Excellent. 14 out of 60 reviews" "
Rating 8 - Good. 29 out of 60 reviews" "
Rating 6 - Okay. 12 out of 60 reviews" "
Rating 4 - Poor. 3 out of 60 reviews" "
Rating 2 - Terrible. 2 out of 60 reviews" "

7.8/10

Cleanliness

7.2/10

Staff & service

7.0/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Pleasant stay with the nature
The premise of the resort is fantastic and near to nature. The only thing that needs to take note is the mosquitoes that could be somehow annoying.
Stayed 1 night in Dec 2022

8/10 Good

ZAINAH BINTI

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall stay is pleasant. Please check again your kiblat direction (inaccurate) in room.

8/10 Good

Ambika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2022

8/10 Good

Sin Peng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Eco friendl
Quiet and rustic. Back to nature surrounding
Stayed 2 nights in Dec 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness
Landscaped natural setting. Quite rustic and can hear animal calls from the foothill jungle area in the evening. Room amenities are basic and the plumbing leaks and splashed all over when taps are turned on. No housekeeping/ reception after 8 pm on the Sunday we arrived. Cafeteria closed for renovations according to the staff at checkin. If you have your own transport then this is not a problem as the town is just 10 minutes away. Not suitable for people with mobility issues as not wheelchair friendly and many pathways are uneven.
Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing getaway surrounded by nature.
Loved the spacious, well kept surroundings with much greenery. Stayed in a room on 1st level. As there's no elevator, those with mobility problem need to request for a room on ground floor. My room was clean, aircon cold enough but wish there was a mini fridge provided. Bathroom very spacious but have to be very careful when wet. Friendly, smiley staff from all levels made it a memorable stay. Also, the cost per room is value for money.
Stayed 1 night in Sep 2019

8/10 Good

FUNG

Liked: Cleanliness, room comfort
Stayed 1 night in Aug 2019

10/10 Excellent

sham

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019

10/10 Excellent

ng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019

8/10 Good

Verified traveller

Stayed 2 nights in Aug 2018

10/10 Excellent

Sammy, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nature Lovers Best choice
Very polite and helpful staff, help on the problem of my rental car. Nice detail nature environment setting for guest to relax. Excellent cook and service restaurant. I found the best Fish fillet here. Will stay here again for my next visit.
Stayed 2 nights in Mar 2018

4/10 Poor

Ranjini

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Dissapointed as no lift service. No courtesy to provide umbrella as it was heavy rain during check in. Also no service to assist with luggage up to 2nd floor. We had 4 children with us and stairs was challenging for them carrying bags up.
Stayed 1 night in Feb 2018

6/10 Okay

peter

Liked: Staff & service
Disliked: Room comfort
Countryside Location
Nice country location just outside town. very quiet during the week but busy at weekends9typical of Malaysia). Poor Wifi (none in guest bedrooms) but staff helped considerably in setting up a Hotspot so we could use our laptop.
Stayed 2 nights in Jan 2018

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Expedia did not capture my room reservation n hotel had to upgraded to junior suite ... Water leaking at Bathtub n basin .... Did not have standing shower cover ... Floor is slippery ....Room is huge but bed n TV r small
Stayed 1 night in Jan 2018

8/10 Good

Gurmit, Kuala Lumpur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Live the nature
We love naturre, this hotel had everything related to it. Out doir pool was just fantastic...can't ask for anything more. I will definately stay there again.
Stayed 2 nights in Dec 2017

8/10 Good

noai, kl

Liked: Staff & service, property conditions & facilities
very nice hotel
peaceful environment feel fresh kids like the river will visit again
Stayed 1 night in Dec 2017

8/10 Good

kee yong

Liked: Cleanliness
Disliked: Room comfort
not comfortable for slept
Stayed 1 night in Dec 2017

8/10 Good

Lin

Liked: Cleanliness, room comfort

8/10 Good

CT, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Keeping the natural beauty of Taiping intact
We appreciated how the hotel was built around the natural beauty that characterises Taiping. Thumbs up!

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Nice hotel but lacks basic needs
Should provide at least meal packages n cable TV for room entertainment.

4/10 Poor

Teck Chai

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

RCFan, Rawang, Selangor

Liked: Room comfort
Pleasant Environment
A pleasant area for relaxing and back to nature experience. Hotel staffs were not quite friendly except the front desk crews. The room was slightly dusty at some areas and the air-conditioner was struggle to keep the room cool. Overall, a pleasant experience staying in Sentosa Villa.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Great Stay
Love the natural environment here! Room is very clean. Will definitely come again.

6/10 Okay

Randall, Victoria Canada

Good value but out of town
This hotel is good value for the money as it is clean and room is spacious. It has unusual grounds with a creek, concrete pools with fish and numerous concrete paths. Our room had a large concrete trough like sink and concrete floor for shower area. Simple but utilitarian.

2/10 Terrible

TAN, KL

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Over-rated hotel with dusty room & bad sleep
Worst hotel experience EVER. Me and my wife had book a standard room for 3D2N (other room type was fully booked). We book for queen bed but we got the 2 single beds. They did not mention it and keep quiet during check-in, we only found out when enter to room. I return to receptionist then only they said no more room, so we have to accept it without choice. The room is quite simple, no wardrobe, no WIFI, TV is too small, no breakfast included and the bathroom door was made from metal which will produce loud sound when close it. You will likely be wake up by loud door slam sound effect in the mid night, many times. The environment surrounding the hotel is overrated, it not that beautiful as it been commented by others especially over the Internet. Lastly which is the worst one, the room is very dusty, we found a lot of dusk on the top of bed headboard which triggered my wife sinus. We decided to leave early as her sinus getting worse so we check out on second day afternoon. I told receptionist the reason we checkout early is because the dusk in the room cause my wife sinus. We not even ask for refund but the receptionist showing suspicious attitude toward me that we could vandalize their room and even send a man to check on us when we drive out from hotel. That really gets me mad, it definitely not worth for the money at all, the almost same amount we spend in other hotel is far much better that this hotel. Spend your money wisely on other much better options in Taiping.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Nor Helya Iman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Nice relaxing family getaway
It was our 4th visit to Sentosa Villa, but this time was slightly disappointing though. Cleanliness of the room needs improvement. The room smell offensive as we walked in. The surrounding areas of the resort is well maintained. My kids had a great time playing at their natural stream.

8/10 Good

Mohd Nazri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
The environment is very nice and calm

8/10 Good

Shaun, San Diego

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wow. Remarkable Thai style getaway value
I chose this place because it was the closest, highest rated place I could find near Bukit Merah Lakeside Resort and was very pleasantly surprised by the quality of this hotel. The care and attention to the grounds is amazing for an admittedly cheap room. There is a little creek snaking its way through the property, with cute bridges and walkways. There are benches everywhere to sit and just enjoy the surroundings at the edge of the rainforest. My kids loved splashing in the creeks, and feeding the coy and fish (and geese!). It is very kid friendly, but I could see having a wedding here given the beautiful secluded surroundings. I would give it 5 stars if it weren't for the crowing roosters in the morning, and lack of a gourmet restaurant. The food was decent, but more local style. If you want beer or wine, ask to dine in the appropriate area. The property is near several off the beaten path tourist attractions, and Bukit Merah and the Orangutan Foundation trail are an easy drive about half an hour away as well.

8/10 Good

TEIKHOOI

Liked: Cleanliness, property conditions & facilities, room comfort
You won't regret to stay here
I was so surprised that my room was upgraded to family suite which is very big room to us. Surrounding was very good. A lot of trees, lots of fish, lots of plants, with clean river which can jump in to have fun with kids. Very natural environment.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Eng Hong, Singapore

Disliked: Staff & service, property conditions & facilities, room comfort
A very disappointed stay.
The staff were not friendly and helpful. It was noisy with a loud motor cycle engine running and with people speaking loudy near the reception area (our room was next to the reception area) well past mid-night. The sofa in the room has a big depression without cushion support that hurt my son when he was sitting down as he hit the wooden frame under the seat. It was not suitable for use at all.

8/10 Good

Arnold, Dubai

Liked: Cleanliness, property conditions & facilities, room comfort
Back to nature within the Villa
Personally, this property is a jewel. It's tucked in right next to the Bukit Larut foot hill access and has its own stream and wading pool for kids. You wouldn't have to gontonthe other picnic sites by the stream in Taiping 'coz the kids would love the one within the resort. Beautifully landscaped and a boon to lovers of flora and fauna, this was the most loved resort that we stayed in on this trip. The lake gardens are five minutes away, the Taiping Zoo a mere three minutes! Room was basic but clean, linen was new and so was the amenities. Will definitely return and take a bigger room the next time round.

6/10 Okay

Verified traveller

8/10 Good

ronald, kl

Liked: Cleanliness, property conditions & facilities
Monies worth!
Great stay..room was beside continuous water flow so a little noisy throughout. Cold comfortable and well maintained..

8/10 Good

Choong, Ipoh

Liked: Cleanliness, staff & service, room comfort
Beautiful moment in Sentosa Villa
it was a incredible stay, i enjoy the environment and the service was good! However, proper maintenance is needed especial the bathroom. bath tab leaking water and the kettle was yellowish . Overall, it was a good stay/

6/10 Okay

diza, kajang

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
OK lah
after i paid with hotels.com for King bed...i went to the villa & they said King bed is not available & already booked for others. How this happen? i already paid & they only booked via phone. After all, they gave me room with King bed. No phone in the room & room quite far from the reception. If anything happen, i must ran to the reception. But for the environment, OK!

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Toxic Hotel. Rude and arrogant staff.
Hotel staff initially denied we had a booking until they saw proof of our booking sheet. Then the reception staff denied us breakfast until we complained to management. Hotel was very tired. This is supposed to be a relaxing retreat but it turned into a stressful stay.

10/10 Excellent

Tara, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gorgeous rainforest setting
I loved the rainforest setting, good birding on the property and surrounds. Wifi weak and slow. Food excellent, try the lamb in mint sauce. A bit far from town, get a taxi phone to call when you leave.

10/10 Excellent

Helan, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful, restful place.
This hotel is set on a beautiful piece of land that backs onto the jungle. It has streams, beautiful gardens, fish ponds. Restaurant is of good value as they serve all sorts of meals at good prices with friendly staff. Wish I could bring the whole place back with me.

10/10 Excellent

Zamzuri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Good location for family picnic
nice view with traditional Malay village environment

8/10 Good

sha, penang, malaysia

Liked: Cleanliness, property conditions & facilities, room comfort
Unforgetable, peace & full of enjoyment
Seriously definately will repeat staying here..this time around min must saty 2 nights ok...can't wait

8/10 Good

Sun, Kuala Lumpur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice greenery hotel with Creek
DEfinitely will come back to enjoy the private chalet room.

6/10 Okay

Lang Chye, Canberra

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Eco-retreat Accommodation
Nestled among rainforest and yet within walking distance to the lake garden. Unreliable wifi. Some lights in room not working

6/10 Okay

P

Disliked: Property conditions & facilities
Overnight stay
The external view is alright unfortunately the bathroom shower is not working properly.

8/10 Good

nice view

Liked: Cleanliness, room comfort
Nice sorrounding
Clean room. Should add more room facility. Room not include bfast. Not value for money

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities