Living area
Check availability

Reviews of Hotel Seri Malaysia Taiping

2.5 out of 5
Hotel Seri Malaysia Taiping
4 Jaan Sultan Mansur, Taiping, Perak

Reviews

6.8
Rating 10 - Excellent. 11 out of 54 reviews" "
Rating 8 - Good. 15 out of 54 reviews" "
Rating 6 - Okay. 15 out of 54 reviews" "
Rating 4 - Poor. 10 out of 54 reviews" "
Rating 2 - Terrible. 3 out of 54 reviews" "

6.8/10

Cleanliness

7.4/10

Staff & service

5.8/10

Amenities

6.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Mooi

Travelled with family
Liked: Cleanliness, staff & service
Love the pool and the close proximity to the Lake Garden. Having the ironing board in the room is so helpful. The hotel looks tired inside and out. However, it is comfortable and reasonably clean. Will consider it again in the future.
Stayed 3 nights in Feb 2024

10/10 Excellent

Mooi

Liked: Cleanliness, staff & service, property conditions & facilities
A quicker response to email enquiries is much appreciated. A more consistency in the application of the renting policy is also greatly appreciated. A lack of indoor entertainment I.e. television viewing option is a disadvantage to the elderly who is not tech savvy.
Stayed 2 nights in Feb 2024

10/10 Excellent

Putri

Liked: Cleanliness, staff & service, property conditions & facilities
Only stayed for one night and it was pleasant. Room was spacious and clean. Wifi was not stable maybe because our room was far from the main router, TV also not okay, can’t really watch anything. Overall I would definitely stay again in the future
Stayed 1 night in Dec 2023

6/10 Okay

norhidayu

-
Stayed 1 night in Nov 2023

8/10 Good

Ahmad Mahadi

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Need time to recover post COVID
Stayed 2 nights in Jul 2023

8/10 Good

Simon

Liked: Cleanliness, staff & service
TAIPING MAY 2023
Budget hotel in a good location. Staff were very helpful and friendly. Rooms were basic but everything worked properly. Breakfast was included and there was some western food on the menu.
Stayed 1 night in May 2023

6/10 Okay

Rosli Bin

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Staff was very friendly however to property itself need refurbishment.. major refurbishment! Food during breakfast is good specially the lepeng nyior & roti canai.
Stayed 1 night in Sep 2022

8/10 Good

MUHAMAD ZAKI

Stayed 1 night in Dec 2021

8/10 Good

Muhammad Lukhman Abidin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for family room.bilik sgt besar..
Stayed 2 nights in Sep 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Not so good, pool under maintenance, some lighting inside room problem, shower bathroom difficult to use for children.
Stayed 1 night in Dec 2019

4/10 Poor

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The room is okay n the staff is friendly but the toilet so terrible, the water was very slow n the heater was not working. The toilet also cannot be locked
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy go to the park...
Stayed 1 night in Aug 2019

4/10 Poor

Izuddin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall can give only 1 stars
1) Receptionist is rude. Even u said already booked (paid) but they keep on saying the hotel is full! 2) U ask to clean the room but until 6pm they didnt come to clean it. 3) toilet are so dirty and smelly. 4) 2nd day i cannot enter the room then only know they system are wrongly locked. 5) in website mentioned check in is 2.00pm but receptionist keep saying is 3pm. Ask u to wait and dont want to listen what customer said to them. 6) Swimming pool are dirty seem like didnt do any maintenance.
Stayed 2 nights in Aug 2019

6/10 Okay

Wa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I do like the location of the hotel including their facilities.. I dont really like their breakfast menu... Tq
Stayed 1 night in Aug 2019

4/10 Poor

LoveMalaysia, Subang Jaya

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Could have been better if the Cleaner Team do the job accordingly especially the bathroom.
Stayed 2 nights in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Jun 2019

8/10 Good

Verified traveller

Travelled with family and small children
good nice location
Stayed 1 night in Jun 2019

6/10 Okay

Verified traveller

Stayed 1 night in Jun 2019

2/10 Terrible

Vincent

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were shocked to find that hotel.com made a error in their systems and did not book after we have paid in full for 2 rooms and 2 night at sri malaysia, taiping, Thus after 5 pm we were to move to some other noisy hotel 2 km away which did not have a breakfast package which we always were looking forward to ..but was then given a hotel.com voucher of rm200 for a breakfast compensation. Hotel.com written guarantee of booking online is not trust able. In my experience
Stayed 2 nights in Feb 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Only 1 reception counter was opened for check in. Had to wait for 30 minutes. Hotels.com booking information differed from what offered by the Hotel. Information was not consistent. Toilet was dirty. Toilet seat below had fungus. Shower tiles still has fungus. Area around WC was leaking. Ants on sink. Housekeeping was not done for 2nd day. Facilities not maintained. Wifi not accessible in room even though this was stated as available
Stayed 2 nights in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel clean and friendly
Stayed 1 night in Jan 2019

8/10 Good

muhamad, KL

Liked: Cleanliness, staff & service, room comfort
-swimming pool in poor condition -not many menus available during breakfast
Stayed 1 night in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It clean and comfortable
Stayed 1 night in Oct 2018

4/10 Poor

Verified traveller

Stayed 2 nights in Sep 2018

10/10 Excellent

Che Mat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018

10/10 Excellent

RazKarim, Hotel Seri Malaysia Taiping, Perak

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Staffs and hotel facilities very good as per our expectation.
Stayed 1 night in Sep 2018
Response from fo on 6 Dec 2018
Thank you for staying with us, hope to see you again.

10/10 Excellent

anakmami, Perak

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
affordable hotel in Taiping
nice staying here..have swimming pool, near to attractive place..
Stayed 2 nights in Jun 2018

4/10 Poor

Salriyah

Disliked: Staff & service, property conditions & facilities
Although renovation occur, facilities for the room should be provided but unfortunately non,especially telephone not functioning, shampoo without conditioner
Stayed 5 nights in May 2018

4/10 Poor

wong, sri sinar segambut

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Breakfast sucks
The breakfast no refill... The sausage have been finish and ask for refill they refill with bread althought they already have a bread counter on the other side.
Stayed 2 nights in Feb 2018

6/10 Okay

Zubaidah Hashim, Cyberjaya, Selangor

Disliked: Cleanliness, property conditions & facilities, room comfort
Hotel not great
The only consolation of our stay is the close proximity to the Lake Garden for our morning runs. Hotel room itself is bare minimum. The bathroom has many leaks and not in the best state of cleanliness. The reception and the restaurant staff are nice but other staff are not friendly. Even the manager is not friendly, didn't even bother to greet us. I will think twice before staying at this hotel again. The room rate is not cheap either and there are other cheaper hotels with better facilities.
Stayed 4 nights in Feb 2018

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel close to lake garden
I'm travelling with kids, room space is just nice for them to play around.
Stayed 1 night in Jun 2017

6/10 Okay

Rosila

Disliked: Staff & service, property conditions & facilities
Convenient
Good fr short one nite stay only

8/10 Good

Ari, Bandar Baru Bangi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Satisfactory and money worth.
Everything is in place and in order as far as facilities and room are concerned. Superb location and no traffic congestion. Nearby to several tourist attractions and good eating places. Hotel's cafe is good too. Friendly staff.

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
the rate not worth with the condition of the room. the room look spooky..

6/10 Okay

Verified traveller

Nice hotel view to swimming pool
Travel to Taiping got many experience e.g history at muzium, animaj life at zoo taiping and verity food.

6/10 Okay

isthmus, kl

Liked: Staff & service
Disliked: Property conditions & facilities
could they not improve!
It was okay, but the room and bathroom need a lot of maintenance..

6/10 Okay

Ragu, kl

Liked: Staff & service, room comfort
Nice hotel by lake
Hotel at a wonderful place , around lakes , by mountain. Quite, able to take away my thoughts from work to relax over weekend . The hotel staff was good, room was ready to check in as soon as was there. Not much of choice for breakfast on vegetarian menu, but the staff was kind.

6/10 Okay

DURATUL

8/10 Good

zainal, ipoh Perak

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
the furnitures in the rooms need to be change
We enjoy our stay in this hotel. We booked two rooms and one is facing the swimming pool. The air conditioning is not cool enough.

6/10 Okay

Noor Salwani, guar chempedak, kedah

Disliked: Property conditions & facilities
not bad...about hotel seri malaysia taiping....
Overall about the hotel..it's ok to stay....

10/10 Excellent

ASRUL AZWAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

nor aishah, malaysia

Disliked: Staff & service
breakfast not really good & staff quite rude
the fried rice taste not really good as the rice is not fully cooked (meretis) , while I also feel the staff is quite rude. this is because while i packing my belonging for check out, at 11.20am one of the receptionist call me asking me when I will check out & I said I will check out at 12noon. I;m aware the check out time is 12noon. maybe they just want to give me a reminder but I feel they way they contact me like to chase out. i'm not check in this hotel anymore.

8/10 Good

MOHD ZAID BIN MUSA

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2022

10/10 Excellent

Velavan

Stayed 1 night in Aug 2022

2/10 Terrible

TIRASHINI

Stayed 2 nights in Apr 2022

4/10 Poor

Nurul Asyura

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2020