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Reviews of Wonstar Hotel Ximen II

3 out of 5
Wonstar Hotel Ximen II
NO. 105, XI NING SOUTH RD. WANHUA, DISTRICT, 82, Taipei, TPE

Reviews

7.6

Good

Rating 10 - Excellent. 54 out of 339 reviews" "
Rating 8 - Good. 187 out of 339 reviews" "
Rating 6 - Okay. 72 out of 339 reviews" "
Rating 4 - Poor. 16 out of 339 reviews" "
Rating 2 - Terrible. 10 out of 339 reviews" "

7.4/10

Cleanliness

7.8/10

Staff & service

8.2/10

Amenities

7.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Oct 2019

8/10 Good

Verified traveller

Liked: Staff & service
Stayed 4 nights in Jun 2019

10/10 Excellent

Zheng, Singapore

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Seriously value for money and high standards for a 3 star hotel, as long as you aren't looking for luxuries like swimming pools and fancy lobbies.
Stayed 7 nights in May 2019

8/10 Good

Verified traveller

Liked: Staff & service, amenities
Stayed 4 nights in Mar 2019

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable and right below hotel is all food!
Stayed 1 night in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A nice, quiet and clean hotel situated in Ximenting.
Stayed 4 nights in Jan 2019

8/10 Good

Arietta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good location and room was bigger than expected.
Stayed 1 night in Jan 2019

10/10 Excellent

Thi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My friend and I loved the area. Close to some shops and local foods with a great atmosphere.
Stayed 3 nights in Dec 2018

10/10 Excellent

M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location. Fantastic staff. Incredibly clean.
Stayed 2 nights in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel located very close to ximendi where u can find food n shopping. The room we are staying was facing the street and was very noisy from the traffic noise. Can be better with good sound window.insulation
Stayed 2 nights in Nov 2018

4/10 Poor

Belle, Singapore, SG

Disliked: Cleanliness, property conditions & facilities
We were surprised with the old and unfurnished hotel lobby, lift lobby and lift that came with a brightly lit furnished room. The hotel does provide an iron upon request but with no ironing board. We were busy rushing out and only came back during the wee hours to noticed that the splash shower was under pressure and cant take a proper shower. We have to stand so near to the wall mounted pipeline and risked scalded in order to get wet. Worse.... the toilet bowl was choked after we poop the next day morning. We apologized and requested the hotel to get the toilet bowl unclogged and went out. To our another surprise when we came back at night. The whole room was stanched with poop odour and the toilet flooring was not properly cleaned. We reckon the room maid or maintenance staff got fed up having to clear our disgusting poop.... we have to clean up the entire toilet before we use it. Besides... 1. Soap and shampoo was not replenished during our 3 nights stay. 2. We have to ask to replenish toilet rolls after we came back to a made up room. 3. Bed sheet was not change and pillow cases were yellow and irk of funny odour. 4. Room flooring was not vacuum properly or rather forgot to... All of the above resulted from our choked poop? The hotel night male staff were helpful though to assist us with anything. Replenishment of shampoo, toilet rolls, TV with automatic mute .... etc. Terrible experience
Stayed 3 nights in Nov 2018

10/10 Excellent

Susie, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to ximending👍👍
Stayed 3 nights in Nov 2018

8/10 Good

Siew Weng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Definitely more than 1 star.
Good service and the room is spacious for 2 people. Walking distance to the famous XiMending and the MRT station.
Stayed 1 night in Nov 2018

8/10 Good

Lee

Liked: Cleanliness, property conditions & facilities, room comfort
very convenient to Ximending just 2 minutes walk ... many good foods around
Stayed 1 night in Nov 2018

8/10 Good

Verified traveller

Stayed 4 nights in Nov 2018

10/10 Excellent

Kang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place in Ximen
Great place to stay, close to the heart o Ximen district. Lots of cool stuff to see/do nearby. Convenient to MRT as well.
Stayed 4 nights in Oct 2018

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5 stars service and good location 👍
Stayed 10 nights in Oct 2018

10/10 Excellent

Beegoo, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
convenience
nice tai wan style breakfast, nice staff, reasonable price
Stayed 2 nights in Oct 2018

8/10 Good

Stacey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good.
Friendly and helpful front desk, 3 nights stay, with a day slow housekeeping service at ard 4pm my room still not be tidy, everything just nice. Very good air condition, good stay. Maybe of the weather, unstable WiFi.
Stayed 3 nights in Sep 2018
Response from Hotel reservation center on 5 Oct 2018
Dear guest, Thank you for sharing your rating and comments about your recent stay at Wonstar hotel. We look forward to welcoming you back soon.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Stay Experience
True to picture, clean and comfortable, very safe, decoration of the room is very pretty.
Stayed 4 nights in Aug 2018
Response from Hotel reservation center on 30 Aug 2018
Dear guest, We are glad to hear your great comments and thank you for choosing us when in Taipei. We are looking forward to your next stay.

8/10 Good

Verified traveller

Liked: Room comfort
Good hotel close to ximen.. Easy to shopping and eat.... Good staff and room
Stayed 3 nights in Aug 2018
Response from Hotel reservation center on 30 Aug 2018
Dear guest, Thank you for sharing your rating/comments about your recent stay at Wonstar hotel. We look forward to welcoming you back soon.

8/10 Good

Peter

Liked: Cleanliness, staff & service, room comfort
Good
Stayed 1 night in Jul 2018
Response from Hotel reservation center on 14 Aug 2018
Dear guest, Thank you for the 4 rating. We look forward to welcoming you back soon.

10/10 Excellent

Dennis, SG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to Xi Men Ding
My 2nd stay, close to Xi Men Ding street, quiet at night. Reasonable price although I saw many new hotels springing up nearby and im unsure of their pricing. Decent expectations from all aspects. Oh ya, they provide free water and coffee without buying the breakfast option. Get to sit around while waiting to meet friends, check in and out, enjoy your breakfast there too.
Stayed 4 nights in May 2018
Response from Reservation Center on 20 Jun 2018
Dear guest, We are pleased to know that you enjoyed all aspects of your stay with us. Thank you for the highest rating. We would be pleased to welcome you back soon and we would be happy to assist you for any further concerns and requests.

8/10 Good

Angela

Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in May 2018
Response from Reservation Center on 20 Jun 2018
Dear guest, Thank you for choosing to stay with us and for the 4 star rating. We look forward to welcoming you back soon.

10/10 Excellent

Kiean Khuan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommended place to stay in Taipei
I was transfer/upgrade to other Wonstar. Overall, this is very good and convenient place. Love it!!
Response from Reservation Center on 2 May 2018
Dear Guest, Thank you for the rating after staying in Wonstar Hotel.Please feel free to let us know if you have any suggestions for Wonstar Hotel. We are looking forward to seeing you again whenever you visit Taipei next time!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Reservation Center on 30 Apr 2018
Dear Guest, Thank you for the rating. Please feel free to let us know if you have any suggestions for Wonstar Hotel. We are looking forward to seeing you again whenever you visit Taipei next time!

10/10 Excellent

Amanda, First world hotel Tower 2

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth staying again
Excellent services, clean spacious room and convenient location (shopping district). Worth the price
Response from Reservation Center on 24 Apr 2018
Dear Guest, Thank you for your high comment and choosing Wonstar Hotel.It is our pleasure to leave you a good memory here. We will take note of your suggestions and hope to see you again!

10/10 Excellent

pooi teng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Reservation Center on 10 Apr 2018
Dear Guest, Thank you for the rating after staying at Wonstar Hotel. We are looking forward to seeing you again in the future.

6/10 Okay

Verified traveller

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Stayed 1 night in Jan 2018
Response from Hotel reservation center on 22 Jan 2018
Dear guest, Thank you for the rating, please come see us again. Best Regards,

8/10 Good

Siah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2017
Response from Hotel reservation center on 8 Jan 2018
Dear guest, Thank you for the 4 rating, please come see us again. Best Regards,

10/10 Excellent

Wei Ni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room and bed was bigger than average hotel in ximending area. The water pressure of the shower head was good. The temperature of the water is generally stable. Many food and shopping places within a short walk.
Stayed 1 night in Dec 2017
Response from Reservation Center on 8 Jan 2018
Dear guest, We are pleased to know that you enjoyed all aspects of your stay with us. Thank you for the highest rating. We look forward to welcoming you back soon. Best Regards,

8/10 Good

melvin, singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel close to the night market
Wow the location is gd worth to stay there cos very convenient and the food is cheap and easy to find want u want
Response from Reservation Center on 8 Jan 2018
Dear guest, We are delighted to learn that we were able to accommodate you and that our location fit your needs. Please keep us in mind the next time you are in the area. Best Regards,

6/10 Okay

Verified traveller

Liked: Staff & service
So far so good
It is quite dark The location is good
Stayed 4 nights in Dec 2017
Dear guest, We are delighted to learn that we were able to accommodate you and that our location fit your needs. Please keep us in mind the next time you are in the area. Best Regards, Reservation Center

8/10 Good

KA MAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good
clean and easy to go!
Stayed 4 nights in Nov 2017
Dear guest, We are delighted to learn that we were able to accommodate you and that our location fit your needs. Please keep us in mind the next time you are in the area. Best Regards, Reservation Center

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2017
Dear guest, Thank you for the 5 rating and for choosing to stay with us. We look forward to welcoming you back soon. Best Regards, Hotel reservation center

8/10 Good

Tian, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommended Hotel for Stay
Convenient and easy to access via MRT and Taxi. Staff are pleasant and helpful. Clean and well-prepared room.

8/10 Good

Han, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel to Stay
This is my second time staying at Wonstar Ximen Hotel. Their service level has improved much since my last stay 6 months ago. Enjoyed interacting with the staff and usage of the facilities. Glad that now they provide cold milk tea and red tea, along with their coffee dispenser.

8/10 Good

Yu Jing

Liked: Staff & service, room comfort
Disliked: Cleanliness
convienient
good service

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Keep guests informed.....review your procedures..
Stayed one night. Initially felt hotel service ok. Till the next morning, hotel had water disruption and we were shocked & upset... no water..unable to brush teeth and shower in the morning. Female reception staff said a PA was made in rooms half hour before water disruption. Told her we did not hear in the room and she still insisted it was announced. Checked with other family members in another room on same floor. They too did not hear the announcement. She asked we go to their sister hotel round the corner for shower!! We are staying for one night only and rushing for booked tour in the morning. She said this was planned a month ago and notices pasted at lift lobby.....HELLO ... We only checked in the night before and she expects us to read ALL notices placed in the hotel!!!! Also the staff who checked us in DID NOT advise us of the water disruption to be happening the next day !!! Additionally NO notices were placed in the rooms. Frustrated when we have limited time in Taipei and rushing for our tour. Instead of offering, we have to ask for bottled water to brush our teeth. Upon checking out, hotel manager was apologetic which we appreciate. Location - good.

6/10 Okay

Verified traveller

8/10 Good

Han, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities
Nice Hotel for Short Stay Near Xi Men Ding
Hotel was well-located within Ximending. The staff were helpful and spontaneous. Rooms were well-prepared. We stayed in 2 rooms - 1 was larger than the other. However overall was a pleasant stay at Wonstar Hotel.

8/10 Good

Verified traveller

Liked: Staff & service

8/10 Good

conbic, SG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in the middle Of Ximen
Best location, good staff, clean room. Will stay again

8/10 Good

Puii

Liked: Staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Great location
Great location Nice staffs Comfortable My second stay here

6/10 Okay

Kelvin, HONG KONG

Perfect Stay
Friendly staff and helpful. We are really enjoyed everything about my stay.

8/10 Good

Yee Fong, Singapore

Liked: Cleanliness, staff & service
The goto hotel for it's strategic location
This is a 3-star hotel, love the location. It is located at the center of XiMenDing, the most happening place in Taipei, with many youngsters and tourists around. There are many shopping malls, retail stores, cinema and food. An extremely convenient and lively area. The hotel provide free breakfast, but the food was a disappointed spread. The 24-hour coffee brew machine is a great plus point for caffeine addict like myself. The hotel has all the basic amenities, to serve your practical needs.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Ho

Liked: Room comfort