Front of property – evening/night

Reviews of CU Hotel Taipei

3 out of 5
CU Hotel Taipei
No 198, Minsheng W Rd., Datong Dist., Taipei

Reviews

8.6

Excellent

Rating 10 - Excellent. 454 out of 1001 reviews" "
Rating 8 - Good. 431 out of 1001 reviews" "
Rating 6 - Okay. 88 out of 1001 reviews" "
Rating 4 - Poor. 17 out of 1001 reviews" "
Rating 2 - Terrible. 11 out of 1001 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Shu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is convenient. I am a solo female traveler. I felt safe there the whole time. Each bed in the shared dorm room has a small storage area which can be locked with a key. It's big enough for two standard-size backpacks.
Stayed 3 nights in Dec 2023
Response from CU HOTEL TAIPEI on 26 Mar 2024
Dear guest, Thank you for choosing CU HOTEL Taipei as accommodation in this trip. Your positive comments motivates us to keep becoming better. We are looking forward to welcoming you in the nearly future. Thank you!

10/10 Excellent

Paul, St. Cloud

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The place was exceptionally clean and modernized. It's sketchy outside, but the hotel is nicer than i anticipated. It seems to be primarily a dormitory for youth on tours or sports trips and can be a bit noisy, but all was quiet by 9.pm. Our room for my wife, me, and son, was private with three twin beds. I found only one english channel on TV: Cinemax, captioned in Chinese. Full sized coin-operated washer and dryer were a welcome sight. Breakfast was Chinese -- lots of noodles and broth.
Stayed 3 nights in Feb 2024
Response from CU HOTEL TAIPEI on 5 Mar 2024
Dear guest, Thank you very much for posting your feedback. We sincerely appreciate your encouragements and comments. Your nice experience is the motivation for us to continue trying to be active every day. Thank you once again for your compliments and the entire team certainly looks forward to welcoming you back again in the near future.

6/10 Okay

Fung Yee

Travelled with family
Liked: Staff & service
Convenient
Stayed 2 nights in Feb 2024
Response from CU HOTEL TAIPEI on 5 Mar 2024
Dear guest, Thank you for choosing CU HOTEL Taipei as accommodation in this trip. Your positive comments motivates us to keep becoming better. We are looking forward to welcoming you in the nearly future. Thank you!

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Dec 2023
Response from CU HOTEL TAIPEI on 15 Jan 2024
Dear guests,Thank you very much for posting your feedback. We are looking forward to welcoming you in the nearly future. Thank you!

10/10 Excellent

Li- Chih

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from CU HOTEL TAIPEI on 13 Dec 2023
親愛的貴賓,感謝您對西悠巢旅台北館的稱讚,有機會歡迎您的再次入住,謝謝!

10/10 Excellent

Emy

Liked: Property conditions & facilities
Stayed 1 night in Dec 2023
Response from CU HOTEL TAIPEI on 13 Dec 2023
親愛なるサー/マダム: 台北西悠ホテルを泊まってありがとうございました, また今後に会うことを期待しております。どうもありがとう。

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
AMAZING!!!
AMAZING!!!
Stayed 7 nights in Nov 2023
Response from CU HOTEL TAIPEI on 13 Dec 2023
Dear guest, Thank you for choosing CU HOTEL Taipei as accommodation in this trip. Your positive comments motivates us to keep becoming better. We are looking forward to welcoming you in the nearly future. Thank you!

10/10 Excellent

Khessed Faith

Liked: Cleanliness, staff & service, property conditions & facilities
I was very impressed with this hostel, a last minute emergency booked and checked in late but great service in English and good facilities, within 15 minute walk to Taipei main station.
Stayed 1 night in Dec 2023
Response from CU HOTEL TAIPEI on 13 Dec 2023
Dear guests,Thank you very much for posting your feedback. We sincerely appreciate your encouragements and comments.We are looking forward to welcoming you in the nearly future. Thank you!

10/10 Excellent

Derrick Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, execellent facilities
Stayed 2 nights in Nov 2023
Response from CU HOTEL TAIPEI on 13 Dec 2023
Dear guests,Thank you very much for posting your feedback. We sincerely appreciate your encouragements and comments.We are looking forward to welcoming you in the nearly future. Thank you!

8/10 Good

XIA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Walking distance to Taipei station and subway. Limited sitting eating drinking area on 2nd floor. Long walk from the stairs to dorm rooms.
Stayed 4 nights in Nov 2023
Response from CU HOTEL TAIPEI on 13 Dec 2023
Dear guests,Thank you very much for posting your feedback. We are looking forward to welcoming you in the nearly future. Thank you!

6/10 Okay

ZHIKANG

Liked: Cleanliness, staff & service
There is a hotel employee who lives in the unit, and believes he is staying long term. There is no problem with this, He is also a nice boy, but the problem is that because he is staying for a long time, the only common area of the room is occupied by his clothes and shoes to dry, we even have no enough of space to open our own suitcases, but every staff is very warm and helpful.
Stayed 2 nights in Nov 2023
Response from CU HOTEL TAIPEI on 13 Dec 2023
Dear guests, Your criticism and advice have been received. We apologize for the unpleasantness during your staying. Thanks again for the advice.Thank you very much!

10/10 Excellent

lei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location location
Excellent location nearby Ningxia night market ,friendly staff ,the room rate is with yamm breakfast
Stayed 1 night in Oct 2023
Response from CU HOTEL TAIPEI on 8 Nov 2023
Dear guests,Thank you very much for posting your feedback. We sincerely appreciate your encouragements and comments.We are looking forward to welcoming you in the nearly future. Thank you!

10/10 Excellent

Alain

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for the ningxia night market
Stayed 7 nights in Oct 2023
Response from CU HOTEL TAIPEI on 8 Nov 2023
Dear guest, Thank you for choosing CU HOTEL Taipei as accommodation in this trip. Your positive comments motivates us to keep becoming better. We are looking forward to welcoming you in the nearly future. Thank you!

6/10 Okay

Heinrich

Stayed 3 nights in Oct 2023
Response from CU HOTEL TAIPEI on 13 Dec 2023
Dear guest, Thank you for choosing CU HOTEL Taipei as accommodation in this trip. We are looking forward to welcoming you in the nearly future. Thank you!

8/10 Good

Daniel

Stayed 1 night in Sep 2023
Response from CU HOTEL TAIPEI on 8 Nov 2023
親愛なるサー/マダム: あなたの親切な評価とコメントをありがとう。 あなたが戻ってきてまた近く台北CUホテルに滞在することを願っています。どうもありがとう。

10/10 Excellent

Laarni

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient and easily accessible
Stayed 5 nights in Aug 2023
Response from CU HOTEL TAIPEI on 12 Sept 2023
Dear Guest,Thanks for your kind rating . Hope you will come back and stay in Taipei CU hotel again soon.

10/10 Excellent

YU-CHIEN, Bayside

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very value hotel.
Stayed 5 nights in Aug 2023
Response from CU HOTEL TAIPEI on 22 Aug 2023
Dear Guest,Thanks for your kind rating . Hope you will come back and stay in Taipei CU hotel again soon.

10/10 Excellent

YU-CHIEN, Bayside

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient area! My son left his gift on the bed and checked out. He called the hotel in the evening and tried to get it back. Fortunately, the hotel staff found it and called back to keep it. After he came back hotel from other places, he got it back from front desk. It’s very nice and cared staffs. Really appreciate them.
Stayed 4 nights in Jul 2023
Response from CU HOTEL TAIPEI on 22 Aug 2023
Dear guests,Thank you very much for posting your feedback. We sincerely appreciate your encouragements and comments.We are looking forward to welcoming you in the nearly future. Thank you!

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
AMAZING
AMAZING
Stayed 6 nights in Aug 2023
Response from CU HOTEL TAIPEI on 22 Aug 2023
Dear guests,Thank you very much for posting your feedback. We sincerely appreciate your encouragements and comments.We are looking forward to welcoming you in the nearly future. Thank you!

8/10 Good

Vincent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great property, with good amenities and super helpful staff.
Stayed 1 night in Aug 2023
Response from CU HOTEL TAIPEI on 22 Aug 2023
Dear guests,Thank you very much for posting your feedback. We sincerely appreciate your encouragements and comments.We are looking forward to welcoming you in the nearly future. Thank you!

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
AMAZING! THANK YOU CU HOTEL TAIPEI!
AMAZING! THANK YOU CU HOTEL TAIPEI!
Stayed 7 nights in Aug 2023
Response from CU HOTEL TAIPEI on 22 Aug 2023
Dear guests,Thank you very much for posting your feedback. We sincerely appreciate your encouragements and comments.We are looking forward to welcoming you in the nearly future. Thank you!

10/10 Excellent

YU-CHIEN, Bayside

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location!
Stayed 8 nights in Jul 2023
Response from CU HOTEL TAIPEI on 22 Aug 2023
Dear guests,Thank you very much for posting your feedback. We sincerely appreciate your encouragements and comments.We are looking forward to welcoming you in the nearly future. Thank you!

10/10 Excellent

Terence

Liked: Cleanliness, staff & service
Great hotel. Awesome location.
Stayed 1 night in Jul 2023
Response from CU HOTEL TAIPEI on 22 Aug 2023
Dear guest, Thank you for choosing CU HOTEL Taipei as accommodation in this trip. Your positive comments motivates us to keep becoming better. We are looking forward to welcoming you in the nearly future. Thank you!

10/10 Excellent

Haw-Lih

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, convenient, and cheap hotel. Good for rest and go. Internet is good, too.
Stayed 1 night in Jul 2023
Response from CU HOTEL TAIPEI on 26 Jul 2023
Dear Guest,Thanks for your kind rating . Hope you will come back and stay in Taipei CU Hotel again soon.

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
IMPRESSIVE PERSONAL ATTENTION FROM HOTEL MANAGER
AMAZING CUSTOMER CARE FROM THE HOTEL MADAM MANAGER AND STAFF. I ALWAYS STAY HERE WHEN I AM IN TAIPEI.
Stayed 7 nights in Jun 2023
Response from CU HOTEL TAIPEI on 27 Jun 2023
Dear guests,Welcome backThank you very much for posting your feedback. We sincerely appreciate your encouragements and comments. Thank you very much!

2/10 Terrible

Han-Heng

Disliked: Cleanliness, staff & service
Stayed 1 night in Jun 2023
Response from CU HOTEL TAIPEI on 27 Jun 2023
親愛的貴賓,謝謝您選擇入住西悠巢旅台北館,感謝您撥冗填寫評價,很遺憾我們的服務未能達到您的期望。如果您有進一步的意見或建議,歡迎透過電子郵件告知我們。謝謝您

10/10 Excellent

Michel

Liked: Staff & service, amenities, property conditions & facilities
At first I had mistakenly booked a dorm room with 2 bunk beds which I thought I would be alone the first night I was alone then I realized they did have private rooms so for a small difference in price they accomodated me !!
Stayed 3 nights in Apr 2023
Response from CU HOTEL TAIPEI on 26 Apr 2023
Dear guests,Thank you very much for posting your feedback. We are looking forward to welcoming you in the nearly future. Thank you!

10/10 Excellent

Calvin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s Great!
Great place to stay! Great staff and close by. Would stay again!
Stayed 1 night in Apr 2023
Response from CU HOTEL TAIPEI on 8 Apr 2023
Dear guests,Thank you very much for posting your feedback. We sincerely appreciate your encouragements and comments.We are looking forward to welcoming you in the nearly future. Thank you!

2/10 Terrible

Sally

Disliked: Cleanliness, amenities, property conditions & facilities
It wasn’t clear when I booked that the room I’d chosen had no windows. It felt like I’d booked myself into a prison cell.
Stayed 4 nights in Mar 2023
Response from CU HOTEL TAIPEI on 8 Apr 2023
Dear guests, your criticism and advice have been received. We apologize for the unpleasantness during your staying. Thanks again for the advice.

6/10 Okay

Tetsuya

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The room has no windows.
Stayed 4 nights in Mar 2023
Response from CU HOTEL TAIPEI on 15 Mar 2023
親愛なるサー/マダム:アドバイスありがとうございます。何か改善が必要なところは改善します 。ゲストにもっと良いサービスを提供します。

2/10 Terrible

Chong Liang

Liked: Cleanliness
Disliked: Staff & service
Stayed 6 nights in Feb 2023

10/10 Excellent

LUC ARTHUR

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023
Response from CU HOTEL TAIPEI on 11 Feb 2023
親愛的貴賓,感謝您對CU HOTEL的稱讚,有機會歡迎您的再次入住,謝謝!

10/10 Excellent

Hung-Yu James

Stayed 1 night in May 2022
Response from CU Hotel Taipei on 5 May 2022
親愛的貴賓,謝謝您的評價,有機會歡迎您的再次入住,謝謝!

6/10 Okay

Verified traveller

Travelled with family
Disliked: Amenities
Space too small, clothes rack insufficient. Location is good , very nearby Ning Xia Night Market.
Stayed 5 nights in Mar 2020
Response from Huang on 21 Mar 2020
Dear guests, your criticism and advice have been received. We apologize for the unpleasantness during your staying, but we will discuss whether it can be revised. Thanks again for the advice. Thank you very much!

10/10 Excellent

JEFF, SoCal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They accommodated our late check in. Quick process. Decent amenities for the price. About a block and half away from a metro station stop.
Stayed 1 night in Jan 2020
Response from Huang on 20 Jan 2020
Thank you for choosing CU HOTEL Taipei as accommodation in this trip. Your positive comments motivates us to keep becoming better. We are looking forward to welcoming you in the nearly future. Thank you!

10/10 Excellent

Verified traveller

Stayed 3 nights in Jan 2020
Response from Huang on 19 Jan 2020
親愛的貴賓: 感謝您此次入住西悠飯店台北店並給予評價,期待您再度光臨.謝謝.

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would not recommend
Rejected at check in because they only had one bed left apparently even though we booked for two. And then we had to scramble to find another hotel.
Stayed 1 night in Dec 2019
Response from Huang on 4 Jan 2020
Dear valued guest, we have seen your message, can you provide your order number so that we can confirm the situation and reply to you. Thank you very much.

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel nearby to the night market, very convenient.
Stayed 1 night in Dec 2019
Response from Huang on 29 Dec 2019
Thank you for choosing CU HOTEL Taipei as accommodation in this trip. Your positive comments motivates us to keep becoming better. We are looking forward to welcoming you in the nearly future. Thank you!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2019
Response from Emily on 25 Dec 2019
Thank you very much!

8/10 Good

Veronica

Liked: Staff & service
Stayed 6 nights in Dec 2019
Response from Emily on 25 Dec 2019
Thank you very much!

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very decent for its price. Decent location too since it is right beside a night market and not far from town.
Stayed 4 nights in Dec 2019
Response from Huang on 11 Dec 2019
Thank you very much for posting your feedback. We sincerely appreciate your encouragements and comments.We are looking forward to welcoming you in the nearly future. Thank you!

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
t hotel in amazing location
Amazing location- hotel very clean and staff professional. Breakfast also very good.
Stayed 5 nights in Nov 2019
Response from Huang on 3 Dec 2019
Dear valued guest,Thank you for choosing CU HOTEL Taipei as accommodation in this trip. Your positive comments motivates us to keep becoming better. We are looking forward to welcoming you in the nearly future. Thank you!

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
AMAZING!
AMAZING!
Stayed 4 nights in Oct 2019
Response from Huang on 20 Nov 2019
Thank you very much for posting your feedback. We sincerely appreciate your encouragements and comments.We are looking forward to welcoming you in the nearly future. Thank you!

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
AMAZING!
AMAZING!
Stayed 7 nights in Oct 2019
Response from Huang on 20 Nov 2019
Thank you very much for posting your feedback. We sincerely appreciate your encouragements and comments.We are looking forward to welcoming you in the nearly future. Thank you!

10/10 Excellent

NGCHEESIANG, Singapore

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nicely situated next to Ningxia night market, walking distance to Carrefour & Shuanglian mrt station. Lift from ground level to 2nd level (hotel). However as our room has windows next to the street level, frequent ambulance siren can be heard. Not enough parallel bars in toilet area to hang towels, though the toilet is pretty spacious and clean. Some of the towels very pretty old and torn. Very happy to know that the hotel breakfast has been extended from the previous 930 to 10am. Breakfast is simple and nice with 4 different main dishes everyday. If you are tired of the hotel breakfast, there are several food stall are ground level as it is a market during the day. At night, certain food stall are also open for business. If not, there's always night market. Overall, a value for money accommodation, definitely my choice for my third visit.
Stayed 6 nights in Nov 2019
Response from Huang on 19 Nov 2019
Thank you very much for posting your feedback. We sincerely appreciate your encouragements and comments.We are looking forward to welcoming you in the nearly future. Thank you!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Oct 2019
Response from Huang on 21 Nov 2019
親愛的貴賓,謝謝您的評價,有機會歡迎您的再次入住,謝謝!

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every worker is kind and we could stay comfortably😌 I would like to stay here again
Stayed 3 nights in Nov 2019
Response from Huang on 13 Nov 2019
Thank you for choosing CU HOTEL Taipei as accommodation in this trip. Your positive comments motivates us to keep becoming better. We are looking forward to welcoming you in the nearly future. Thank you!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Helpful staff, good location and services. The variety of the breakfast changes everyday. I would highly recommend this hotel and stay here again when I visit Taipei next time.
Stayed 4 nights in Oct 2019
Response from Emily on 21 Oct 2019
Dear guest, CU HOTEL Taipei thank you for your compliment and taking your precious time to share your comments. Hopefully we will welcome you back in the very near future. We are all looking forward to providing you a better service on your next visit.

10/10 Excellent

JORGE A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First approach in Taipei and very warm welcoming by the staff. They arranged everything to have an extra person. The room is perfect to rest and go next day to sightseeing. Very good breakfast
Stayed 2 nights in Aug 2019
Response from Huang on 14 Sept 2019
Dear valued guest, Thank you very much for posting your feedback. We sincerely appreciate your encouragements and comments. Your nice experience is the motivation for us to continue trying to be active every day. Thank you once again for your compliments and the entire team certainly looks forward to welcoming you back again in the near future.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2019
Response from Huang on 6 Aug 2019
親愛的貴賓,謝謝您選擇入住台北西悠飯店,您的稱讚是我們持續進步的動力~ 期待您下次的回住.