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Banyan Tree Macau

5.0 star property
Luxury hotel connected to a shopping centre in Taipa with a full-service spa

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Photo gallery for Banyan Tree Macau

Premium bedding, free minibar, in-room safe, individually decorated
Premium bedding, free minibar, in-room safe, individually decorated
Premium bedding, free minibar, in-room safe, individually decorated
Property amenity
Premium bedding, free minibar, in-room safe, individually decorated

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Breakfast available
  • Free airport shuttle
  • Pool
  • Bar
  • 24/7 front desk
  • Gym

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Cotai Pool Suite - King

Premium bedding, free minibar, in-room safe, individually decorated

Cotai Pool Suite - King

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Private pool
Air conditioning
Fridge
Free minibar items
  • 100 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Cotai Pool Suite - Twin (Resort View)

Premium bedding, free minibar, in-room safe, individually decorated

Cotai Pool Suite - Twin (Resort View)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Private pool
Air conditioning
Fridge
Free minibar items
  • 100 sq m
  • Resort view
  • Sleeps 4
  • 2 Single Beds

View all photos for Cotai Pool Suite - King (Resort View)

Premium bedding, free minibar, in-room safe, individually decorated

Cotai Pool Suite - King (Resort View)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Private pool
Air conditioning
Fridge
Free minibar items
  • 100 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed

View all photos for Cotai Pool Suite - Twin

Premium bedding, free minibar, in-room safe, individually decorated

Cotai Pool Suite - Twin

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Private pool
Air conditioning
Fridge
Free minibar items
  • 100 sq m
  • City view
  • Sleeps 4
  • 2 Single Beds
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About the area

Map
Avenida Marginal Flor de Lotus, Taipa

What's nearby

  • Rua do Cunha - 8 min walk - 0.7 km
  • Cotai Strip - 16 min walk - 1.4 km
  • Venetian Macao Casino - 17 min walk - 1.5 km
  • The Londoner Macao Casino - 19 min walk - 1.6 km
  • City of Dreams - 2 min drive - 1.8 km

Getting around

  • Pai Kok Station - 8 min walk
  • Zhuhai Station - 19 min drive
  • Macau (MFM-Macau Intl.) - 4 min drive

Restaurants

  • ‪Don Quijote - ‬8 min walk
  • ‪Arirang Korean Restaurant | 亞里郎韓國料理 - ‬10 min walk
  • ‪Jin Yue Xuan - ‬7 min walk
  • ‪Tsui Wah Restaurant 翠華餐廳 - ‬9 min walk
  • ‪Macau Chadong 馬交茶檔 - ‬9 min walk

About this property

Banyan Tree Macau

Luxury eco-certified hotel near Cotai Strip
Close to Venetian Macao Casino, Banyan Tree Macau provides a free return airport shuttle, free water park access and a garden. Treat yourself to reflexology, a Swedish massage or a body treatment at the on-site spa. The on-site restaurant, Saffron, features Thai cuisine. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • An indoor pool and outdoor pool access nearby, with a lazy river, a waterslide and a lifeguard on site
  • Free self-parking
  • Limo/town car service, local cuisine breakfast (surcharge) and multilingual staff
  • A 24-hour front desk, a lift and concierge services
  • Guest reviews give top marks for the first-rate property condition
Room features
All 256 individually furnished rooms include comforts, such as 24-hour room service and premium bedding, as well as perks, such as air conditioning and separate sitting areas.
Other amenities include:
  • Bathrooms with deep-soaking baths and free toiletries
  • Separate sitting areas, fridges and childcare services

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Chinese (Cantonese), Chinese (Mandarin), English

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  • Pool
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9.6 out of 10, Exceptional, 1,004 reviews
The price is RM866
RM995 total
includes taxes & fees
29 Jul - 30 Jul
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 10:00 AM to 8:30 PM at scheduled times
  • Limo/town car service
  • Free self parking on site

Food and drink

  • Daily local cuisine breakfast available 7:00 AM to 10:30 AM for a fee: MOP 327.80 for adults and MOP 206.80 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Saffron

Things to do

  • Free water park
  • Full-service spa
  • Health club
  • Indoor pool
  • Lazy river
  • Outdoor pool (guest access)
  • Waterslide

Family friendly

  • Access to nearby outdoor pool
  • Free water park access
  • In-room babysitting
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Lazy river
  • Lifeguards on site
  • Living room
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • Business centre
  • Conference space

Outdoors

  • Garden

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Facials
  • Hot stone massages
  • Hot tub
  • Reflexology
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 31 floors
  • Ballroom
  • Banquet hall
  • Lifeguards
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV
  • Pay films

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Free stocked minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Living room
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
According to Macau Law No. 16/2021, visitors are required to provide the incoming passenger card issued while clearing immigration. If the card could not be provided, guests are not allowed to stay.

Renovations and closures

The following facilities will be closed during January, February, March, April, December and November:
  • Water park

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for MOP 1147.7 per night.

Payment types at the property

Important information

Optional extras

  • Fee for local cuisine breakfast: from approximately MOP 327.8 for adults and from MOP 206.8 for children
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: MOP 1147.7 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve rollaway/extra beds
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests must present the credit card used to book their reservation at check-in. The hotel reserves the right to cancel the reservation if this condition is not met.

Property is also known as

Banyan Tree Hotel
Banyan Tree Hotel Macau
Banyan Tree Macau
Macau Banyan Tree
Banyan Tree Macau Hotel Macau
Banyan Tree Macau Hotel Cotai
Banyan Tree Macau Hotel
Banyan Tree Macau Cotai
Banyan Tree Macau Hotel
Banyan Tree Macau Taipa
Banyan Tree Macau Hotel Taipa

Frequently asked questions

Does Banyan Tree Macau have a pool?

Yes, this property has an indoor pool and outdoor pool access.

Is Banyan Tree Macau pet-friendly?

No, pets are not allowed at this property.

How much is parking at Banyan Tree Macau?

Self-parking is free at this property.

What time is check-in at Banyan Tree Macau?

Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Banyan Tree Macau?

Checkout is at 11:00 AM. Late checkout is available for a fee (subject to availability).

Does Banyan Tree Macau provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs from 10:00 AM to 8:30 PM at scheduled times.

Where is Banyan Tree Macau located?

This family-friendly Taipa hotel is located near the airport, within 1 mi (2 km) of Macau Olympic Complex (Macau Stadium), Cotai Strip and Venetian Macao Casino. Macau Matsu and Qube at the Venetian are also within 10 minutes. Pai Kok Station is 8 minutes by foot and Stadium Station is 10 minutes.

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Banyan Tree Macau Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 734 out of 1000 reviews
Rating 8 - Good. 212 out of 1000 reviews
Rating 6 - Okay. 32 out of 1000 reviews
Rating 4 - Poor. 12 out of 1000 reviews
Rating 2 - Terrible. 10 out of 1000 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10

Service was great. Nice hotel. Highly recommend
Stayed 1 night in Dec 2023

10/10

Exceptional. Although may be a bit expensive than nearby 5 stars hotels, however, the experience, room size and service. It’s more value than the others.
Stayed 1 night in Dec 2023

10/10

Stayed 1 night in Dec 2024

10/10

Stayed 1 night in May 2024

10/10

房間很好, 設備也有完善
Stayed 1 night in Feb 2024

10/10

Stayed 2 nights in Jan 2024

10/10

Stayed 1 night in Dec 2023

10/10

Stayed 1 night in Dec 2023

10/10

Stayed 1 night in Nov 2023

4/10

Stayed 1 night in Oct 2023

10/10

Stayed 1 night in Feb 2023

8/10

Stayed 1 night in Jan 2022

10/10

Stayed 1 night in Dec 2021

8/10

Stayed 1 night in Oct 2021

10/10

Stayed 2 nights in Dec 2021

10/10

很好
Stayed 1 night in Nov 2021

10/10

Stayed 1 night in Jul 2021

6/10

房間設計很好，但前台男服務人員態度得過且過，有問題亦不會主動幫忙解答。在入住時請前台幫忙冷藏蛋糕到晚上時間再送到房間，到晚上通知前台半個小時都沒有把蛋糕送到，辦事速度可以再改進。
Stayed 1 night in Oct 2020

4/10

詢問酒店職員關於酒店的基本資訊都是不準確的，例如詢問晚間開床服務時間，答因疫情關係已暫停，後來得知原來沒有終斷，依然如常提供的，另外問室內泳池及健身室開放時間，答星期二至六開上午九時至晚上十時，而我是星期日入住的，我待他說完後沒有補充，我便問他當天是星期日喎，他才補充說應該是星期二至日才對，星期一休息。以上其實都是最基本的資訊都可以錯誤提供，可見其管理階層是很差勁。入住時前台職員都不禮貌說話，後來忍不住問他們的名字後，態度才稍微改善，所以整體感覺極差，是我住過的十一間悅榕莊中最不堪入目的。
Stayed 1 night in Aug 2020

10/10

Stayed 1 night in Jun 2020

10/10

Stayed 2 nights in Nov 2019

10/10

Stayed 1 night in Mar 2020

10/10

Stayed 1 night in Mar 2020

10/10

房間內有溫水池24小時恆溫，十分舒服，木制浴盆亦夠大，唯有不足是浴盆都有固定水喉放水，沒有可移動水喉方，更有香氛可點
Stayed 1 night in Feb 2020

10/10

Banyan Tree Macau was a pleasant stay. The room was very large and spacious. The plunge pool in the room was a nice feature, however the water was cold and there was a slight overpowering chlorine smell in the room. Also buffet breakfast was very average
Stayed 1 night in Jan 2018