Lunch and dinner served, German cuisine
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Reviews of Narellan Motor Inn

3.5 out of 5
Narellan Motor Inn
2/5 the Old Northern Road, Narellan, NSW

Reviews

8.4

Very good

Rating 10 - Excellent. 137 out of 352 reviews" "
Rating 8 - Good. 166 out of 352 reviews" "
Rating 6 - Okay. 34 out of 352 reviews" "
Rating 4 - Poor. 10 out of 352 reviews" "
Rating 2 - Terrible. 5 out of 352 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Joel

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was in close proximity to an event we were attending. Property was clean and room available for parking. Few minor repairs awaiting repair did not effect our safe. Staff were friendly upon checkin and out.
Stayed 1 night in May 2024
Response from cilsy on 20 May 2024
Hi Joel, thank you for the great feedback!regardsPriscilla

8/10 Good

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was a little dated, but clean, large and comfortable. Bathroom was great size. Good TV. Was disappointed there weren't plates or cutlery as I made my own dinner in the room. But bed was comfortable and after a long, tiring day I slept for over 10 ours. Amazing. Good location for wat I needed it for and will return.
Stayed 1 night in Mar 2024
Response from cilsy on 20 May 2024
Hi Richard, thank you for the feedback.regardsreception

8/10 Good

Shannon

Travelled with group
Liked: Amenities
Great location for what we needed, super easy check in process
Stayed 1 night in May 2024
Response from cilsy on 5 May 2024
Hi Shannon, thanks for taking time to comment.regardsPriscilla

10/10 Excellent

Ann E

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from cilsy on 8 Apr 2024
Hi Ann, thank you for the feedback.regardsPriscilla

8/10 Good

Jamie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy fuss free check in, nice & quite for a good night's sleep.
Stayed 1 night in Apr 2024
Response from cilsy on 7 Apr 2024
Hi Jamie, thank you for the comment.regardsreception

8/10 Good

sk

Travelled with family and small children
Liked: Staff & service, amenities
Location was perfect.basic Motel.only complaint is as we stayed at tow bedrooms suite and there were only aircon in the common area bedrooms had no fans or air conditioning was a bit uncomfortable for us.
Stayed 1 night in Mar 2024
Response from cilsy on 29 Mar 2024
Hi there, thanks for taking time to give us feedback.Apologies for that we usually have pedestal fans in each of those rooms to help move the air around.Kind RegardsPriscilla

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Most decent and affordable bed in the area! Conveniently next to all shopping necessities and walking distance to a few hotels for dining and beverages.
Stayed 4 nights in Mar 2024
Response from cilsy on 29 Mar 2024
Hi Simon,thank you for the great review!best regardsPriscilla

8/10 Good

Claire

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was nice for what it was. The receptionist was lovely when I checked in, gave me a key and a bottle of water and milk when I checked in. I brought my dog with me and it was one of the only properties in the area that allowed animals and this was the most affordable which is why I chose it. There was a nice area for my dog to run around and go to the toilet and they put a bed in the room (which I didn’t need because I brought my dogs bed but it was a nice touch) I found it very strange that there was no bowls or cutlery in the room which I had to call and request from the reception and go and get in my pjs while people yelled out at me which was weird. I also noticed that the inside security door lock was broken and being a single women when I like to lock as many things as I can before going to sleep called reception And my sister who used to work in hotels where she informed me they didn’t need the inside lock because of the door handle being a safety lock. Would have been nice to hear from the receptionist about this but it was fine once I worked it out. I could hear every single thing from all the rooms around me like the 2 women sitting out the front of my door smoking and drinking or the kid up stairs screaming so it was loud. But after about midnight everyone calmed down. The bed was comfortable and warm and I had my own aircon which was great. The shower was big and shampoo, conditioner and body wash was supplied.
Stayed 1 night in Mar 2024
Response from cilsy on 25 Mar 2024
Hi Claire, thank you for taking the time to comment.Seems like it all worked out in the end for you.Best RegardsPriscilla

8/10 Good

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from cilsy on 25 Mar 2024
Hi Benjamin, thank you for the score.regardsreception

8/10 Good

Brian

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Value for money, property is a little tired but well maintained. Pleasing that it was pet friendly.
Stayed 1 night in Feb 2024
Response from cilsy on 4 Mar 2024
Hi Brian,thank you for your comments.regardsreception

8/10 Good

Sukhi

Liked: Cleanliness, staff & service, property conditions & facilities
Good all round no real issues. Great for shopping
Stayed 5 nights in Feb 2024
Response from cilsy on 4 Mar 2024
Hi Sukhi,thanks for the comment. regardsreception

8/10 Good

Jacob

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good easy motel. Pool was great. Clean and a good temperature. Plenty of parking.
Stayed 1 night in Feb 2024
Response from cilsy on 19 Feb 2024
Hi Jacob, thankyou for your feedback.regardsPriscilla

10/10 Excellent

Jay

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay for hockey
Stayed 2 nights in Feb 2024
Response from cilsy on 19 Feb 2024
Hi Jay,many thanks for your comments.regardsPriscilla

8/10 Good

Roslyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from cilsy on 19 Feb 2024
Hi Roslyn,Thank you for the feedback.regardsPriscilla

10/10 Excellent

Jay

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome place to stay, close to sporting fields, amenities and shops
Stayed 1 night in Dec 2023
Response from cilsy on 9 Jan 2024
Hi Jay thank you for the feedback.regardsreception

8/10 Good

Robert

Stayed 1 night in Jan 2024
Response from cilsy on 9 Jan 2024
Hi Robert,thanks for the feedback.regardsreception

8/10 Good

George, Oldsmar

Liked: Staff & service, property conditions & facilities
Good value, a bit remote from Sydney, lots of hot water, comfy bed, friendly staff
Stayed 3 nights in Dec 2023
Response from cilsy on 6 Jan 2024
Thanks George for the feedback.regardsreception

10/10 Excellent

Lynne

Stayed 2 nights in Dec 2023
Response from cilsy on 19 Feb 2024
Hi Lynne,thanks for the feedback.regardsreception

8/10 Good

Rex

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean tidy and very functional parking at door. If we are in the area again it would be our choice of accommodation.
Stayed 2 nights in Dec 2023
Response from cilsy on 26 Dec 2023
Hi there, thanks for the feedback.regardsreception

8/10 Good

Rob

Liked: Cleanliness, property conditions & facilities
Can be a bit noisy early morning and late night due to location
Stayed 1 night in Dec 2023
Response from cilsy on 24 Dec 2023
Hi Rob, thank you for the feedback.RegardsReception

10/10 Excellent

Akiko

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from cilsy on 19 Feb 2024
Hi Akiko,thank you for the feedback.regardsreception

10/10 Excellent

TONY

Stayed 1 night in Nov 2023
Response from cilsy on 24 Dec 2023
Hi Tony, thank you.regardsreception

10/10 Excellent

Janina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All what we wanted, nice staff, plenty of parking
Stayed 1 night in Nov 2023
Response from cilsy on 24 Dec 2023
Hi Janina, thanks for the feedback.regardsreception

8/10 Good

TONY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Old but a goodie
Old but clean and staff great
Stayed 1 night in Nov 2023
Response from cilsy on 24 Dec 2023
Hi Tony, that's us alright an oldie but a goodie.RegardsRECEPTION

6/10 Okay

Elizabeth

Stayed 1 night in Nov 2023
Response from cilsy on 8 Nov 2023
thankyou

8/10 Good

CAROLYN

Liked: Cleanliness, staff & service, property conditions & facilities
We were there for a funeral everything was clean & fine
Stayed 2 nights in Oct 2023
Response from cilsy on 28 Oct 2023
Hi Carolyn, Thank you for the feedback!Priscilla

10/10 Excellent

Kim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were friendly & efficient & parking was directly in front
Stayed 1 night in Oct 2023
Response from cilsy on 28 Oct 2023
Hi Kim,thank you for the feedback.regardsPriscilla

8/10 Good

Tricia

Stayed 1 night in Oct 2023
Response from cilsy on 12 Nov 2023
Hi Tricia, thank you for your review.regardsPriscilla

8/10 Good

Sharon

Liked: Cleanliness, room comfort
Comfortable stay, central to shopping area and room was very tidy
Stayed 1 night in Oct 2023
Response from cilsy on 17 Oct 2023
Hi Sharon, thanks for the feedback.regardsreception

8/10 Good

KEN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best night sleep I`ve had in ages
Stayed 2 nights in Oct 2023
Response from cilsy on 16 Oct 2023
Hi Ken, so glad to hear you had a good sleep.best regardsPriscilla

10/10 Excellent

Allan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from cilsy on 14 Oct 2023
Hi Allan, thank you for your comment.regardsPriscilla

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
it was conveniently located for what Business I had to do.
Stayed 1 night in Sep 2023
Response from cilsy on 14 Oct 2023
Hi William, thank you for the comment.regardsPriscilla

8/10 Good

Cindy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice motel
Great motel with all the amenities you need— fridge, microwave, coffee/tea…the only thing that was a bit annoying was the bathroom door, which was hard to slide open/shut. Good thing we were traveling as a family, so the issue didn’t bother us as much as it could have!
Stayed 1 night in Oct 2023
Response from cilsy on 14 Oct 2023
Hi Cindy, thanks for the comments we are glad you enjoyed the upgrade. regardsPriscilla

10/10 Excellent

Callum

Stayed 1 night in Oct 2023
Response from cilsy on 28 Oct 2023
Hi Callum,thank you.regardsPriscilla

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location, but most impressed with cleanliness of my room. Grateful.
Stayed 1 night in Oct 2023
Response from cilsy on 28 Oct 2023
Hi Julie,thank you for the feedback!regardsPriscilla

8/10 Good

Gary

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2023
Response from cilsy on 4 Oct 2023
Hi Gary, thanks for taking the time to respond.regardsPriscilla

8/10 Good

Alicia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and the room was clean and comfortable.
Stayed 1 night in Sep 2023
Response from cilsy on 24 Sept 2023
Hi Alicia, thanks very much for leaving a comment.regardsreception

8/10 Good

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from cilsy on 24 Sept 2023
Hi Catherine, thank you for the feedback.regardsreception

10/10 Excellent

Mandy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to shopping center. Friendly staff.
Stayed 1 night in Sep 2023
Response from cilsy on 19 Sept 2023
Hi Mandy, thank you for the feedback.RegardsReception

10/10 Excellent

Lisa

Stayed 1 night in Sep 2023
Response from cilsy on 14 Oct 2023
Thanks Lisa.regardsPriscilla

10/10 Excellent

Mckayler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from cilsy on 6 Sept 2023
Hi Mckayler,Thank you for your feed back.RegardsReception

8/10 Good

Jim

Liked: Cleanliness, staff & service, property conditions & facilities
The rooms were noisy in the Bedggood do you been update new coffee mugs in room?
Stayed 1 night in Sep 2023
Response from cilsy on 2 Sept 2023
Hi JimThank you for the feedback.best regardsreception

6/10 Okay

Brianna

Travelled with family
Liked: Cleanliness, staff & service
Booked a room with a queen bed and single, received a room with a queen and a single sofa bed. Great shower and bathroom, room quite small and bedding dated. Staff were very helpful, Germanic restaurant onsite generous and tasty and overall enjoyed our stay. Very well located for shopping, restaurants and the Camden Equestrian Centre.
Stayed 2 nights in Aug 2023
Response from cilsy on 28 Aug 2023
Hi Brianna, Thanks for the feedback.regardsreception

10/10 Excellent

MAUREEN

Stayed 3 nights in Aug 2023
Response from cilsy on 26 Aug 2023
Hi Maureen,Thank you.RegardsReception

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay. Comfortable rooms for family. Loved the idea of having small wheelie bins for rubbish in the room - perfect for the rubbish a few kids generate! Daily cleaning which was a nice surprise.
Stayed 2 nights in Aug 2023
Response from cilsy on 18 Aug 2023
Hi Karen, thank you for the comments regarding your recent stay with us.RegardsPriscilla

2/10 Terrible

John

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
We didn't actually stay the night found other accommodation, for the price point certainly worth exploring other options
Stayed 1 night in Aug 2023
Response from cilsy on 17 Aug 2023
Hi John, sorry to hear you did not enjoy your recent stay with us. After further investigation the receptionist said your wife returned the room key approximately 3 hours after you had checked in and said 'Our house is ready we're leaving, she smiled and no complaint. You booked a standard family room we upgraded you to the deluxe family room. I can only assume this room was not to your liking and given the opportunity there is a couple of things that the management can do; 1. reallocated a room more suited to your liking? 2. Assistance through your booking agent to get you another property in your price range.Kind RegardsPriscilla Craig

10/10 Excellent

Wayne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to shops and restaurants, easy parking, family room was very clean and recently updated
Stayed 1 night in Aug 2023
Response from cilsy on 7 Aug 2023
Hi Wayne, so glad you enjoyed the upgrade to one of our 2 room suites, and thank you for the feedback.RegardsReception

10/10 Excellent

Richard

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great motel to spend several nights whilst working
Stayed 2 nights in Aug 2023
Response from cilsy on 7 Aug 2023
Hi Richard,Thanks for the feedback on your recent stay.RegardsReception

4/10 Poor

Heather

Liked: Cleanliness, property conditions & facilities
Our stay was good but I booked a 1 brm deluxe and was 'upgraded' to a 2 brm with no kitchen which was no use to me so I was given a studio with a kitchen. I still payed the same price as the original booking but didn't get the 1 brm deluxe I booked originally which was disappointing.
Stayed 2 nights in Jul 2023
Response from cilsy on 2 Aug 2023
Hi Heather, sorry to hear of this confusion at check-in. We sometimes offer an upgrade where we can although it sounds like you were allocated the wrong room type. I'm looking at your booking now the deluxe studio apartment with cooking is more expensive however it's not the room you booked I will contact you directly. Kind RegardsPriscilla L Craig

8/10 Good

Georgina

Stayed 1 night in Jul 2023
Response from cilsy on 21 Aug 2023
Hi Georgina, thank you for the feedback.regardsreception