Hotel di Swann

"Great gesture, pet friendly."

"Excellent stay"

"The hotel is well situated right off I40. The breakfast is ok. Needs to have more of a variety and freshness. Like fresh eggs and fruit! Too many carbs for my taste. The elevator broke on the last day. Felt bad for housekeeping and the handicapped. Had an incident with front desk clerk that told us to keep our two year old grandson quiet because she could not concentrate. He was excited to see us but was not misbehaving. He’s only a baby!!!! She had the nerve to say that to us, but yet...

"Everything was excellent. The only minor gripe was that we were only given cups/ coffees for 2 although the room was booked for 3 people. "

"Ok breakfast good for price "

"Clean and specious. "

"I couldn’t fault this hotel and resort at all - the bedroom was lovely and clean. The food and drink was fab and the staff were all really friendly and helpful. Dollywood was great and so was pigeon forge - there was so much to do"

"Breakfast best around. Service was amazin And cheap too"

"It was great!"

"Greeted immediately by the kindest front desk staff, room was very clean and check out was effortless! 10/10 stay :) "

"Hot breakfast was extremely limited only sausage and waffles. Pool was closed, laundry room was not available to use and 1 working ice maker for the whole 5 floor hotel. Really bad smell coming from outside trash can (smelled like it hadn’t been dumped in days). Bed was comfortable, the room was clean (Had this loud humming noise coming from next door but lucky you could only really hear it in the bathroom) and the receptionist was A+. It was posted everywhere that the hotel under...

"Great place to chill and kids have a ball!!! Disney world in Tennessee LOL"

"Good"

"Their front desk needs to be learn basic customer service. "

"Wonderful cabin. Decorated beautifully "

"The breakfast was subpar but everything else was good "

"The beds were comfortable! The only problem we had was fixed quickly! Great customer service. "

"Muy buena tensión"